This should be a five star hotel.
Just had the most amazing week stay at the Kaiserhof, which is shown as a four star rated hotel but surely hits most of what would be required to be a five star.
Check in was easy, no stress, problems or hitches, just very straight forward.
We had room 332 which had a balcony and faced toward the town meaning sunlight in the morning but shade in the afternoon making the room cooler later in the day which was a large plus for us. The room was light and clean with what my wife described as the most comfortable bed she has ever slept in, and I wouldn't argue with that either. The bathroom has an integrated radio just near the light switch, and when the solid wooden door was closed, you couldn't hear a thing in the bedroom meaning having a bath or shower with music didn't disturb anyone.
Breakfast was a magnificent affair and the service was outstanding, all the staff having almost faultless spoken English (and many other languages it seemed), our main server for breakfast was Leni who was a lovely lady remembering what we liked for drinks with breakfast from day two of our stay.
Late afternoon , between 4pm and 5pm, a variety of snacks were offered, sometimes, cake, sometimes soup or other light snacks.
The swimming pool was so clear and inviting we found ourselves in it each afternoon after being out in the heat all day. The hotel manager informed us it was a constant 30 degrees, which was perfect for us, cool enough to refresh after a hot day but not cold at all.
I also had a massage by Petra who can be booked through reception, her treatment room is next to the pool and as well kept as the rest of the hotel, but be aware, for a petite lady she has very strong arms and a deep massage will be exactly that, again, perfect after a long hike in the mountains.
Dinner, well what can I possibly say about dinner? We are not wealthy and have not dined at the Ritz but we have eaten in some fine dining establishments and I can say without reservation that the dinner at the Kaiserhof is one of the best I have ever known. Raffael, one of the head waiters ensured that any time I requested a change to one of the courses on offer, my request was met, usually with a smile and a cheeky comment but this just made the experience even better, an extremely nice , professional man who knows his job very well.
Whilst we were staying, there was a wedding at the hotel and the evening function allegedly ran on until 0400 or thereabouts but the rooms are so well insulated and the windows/doors so well fitted, that we heard nothing at all and slept like logs as was the norm in that bed.
I am sure I have missed something but you can only say the word perfect so many times.
If you go to Kitzbuhel and don't stay at the Kaiserhof you really are missing something very special and a service that is second to none.
Please, if you have any questions please ask me and if I can help I will. less