Nice Hotel, A Little Tricky to Reach with Construction
11/09/2016 tallpinesCO, Steamboat Springs, Colorado
We'd have appreciated specific directions from the hotel about how to enter, considering that the usual entrance is blocked by a big construction project. They sent a pre-stay email, and could easily ... more
We'd have appreciated specific directions from the hotel about how to enter, considering that the usual entrance is blocked by a big construction project. They sent a pre-stay email, and could easily have added this information and saved us a lot of frustration. There is no extra signage outside, explaining that it is necessary to walk all the way around a huge block. It is not a big deal if you know, but it was not fun making wrong turns while hauling luggage. We arrived on the tram and could not figure it out. The hotel shares a big office complex with several companies and a big gym. Someone at the gym let us in the back door. Once checked in, we liked everything about the hotel. Our room was large and modern with everything we could want. Although the hotel was fully booked on the weekend, we never heard a sound from other guests. We were surprised to find a huge breakfast room full of people including lots of children. Breakfast buffet was excellent and efficient even with quite a large crowd. Staff were so pleasant and helpful. The tram was very convenient and frequent, only 3-4 short stops from Central Station. A very nice stay. less
Lisa B, Reservation Manager at BEST WESTERN PLUS Hotel Mektagonen, responded to this review
Thank you for your feedback.
I'm sorry about the inconvenience regarding the restrictions outside the hotel. Thank you for the tip about sending out an email before the stay and informing about this!
I'm glad to read that you, after all, had a pleasant stay. I hope you come back soon to visit us again, and to see how good the constructions turned out to be when it is all done.