Among The Best of Best Western,
29/02/2016 Hugo V, Dallas, Texas
Stayed here recently on a business trip. Chain hotels in smaller towns typically have better service than their larger town counterparts. This one is no exception to that idea. The staff is among the ... more
Stayed here recently on a business trip. Chain hotels in smaller towns typically have better service than their larger town counterparts. This one is no exception to that idea. The staff is among the most prompt I have dealt with. Extremely quick with extending the duration of my stay over the phone prior to my arrival. This Best Western's management is very professional and clearly take pride in their service. As many others have stated, they do much more for the customer than what their corporate requires them to. My stay here was a pleasant break from the typical mediocre service of many chain hotels. Additionally, the location of the hotel is highly convenient, within a very short walking distance of a Walmart and Domino's Pizza. Would recommend this location to anyone wanting great service at a very competitive price. less
Ram B, General Manager at BEST WESTERN PLUS Kenedy Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at (830) 583-2121.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.