Best Western Plus Sheffield Mosborough Hall

The hotel is very nice, pleasant staff small but nice rooms, the 1st night we had a meal fish and chips and a turkey dinner, both were very good, cheese board was good too, so we said we would have a meal the second night Sat 30th Nov we ordered chicken pie with mash as menu, and gammon and chips, the pie came with chips not mash and rock hard broccoli, i looked around the room and seen 3 other plates with left broccoli on, the gammon was quite tough but very salty, breakfast was a long wait had to ask for more coffee twice, staff didnt refill juice butter and many other things quickly enough, but i would visit again less

Staff unwelcoming. Food below a reasonable standard. What made it worse, no heating in room, had to keep chasing them to resolve. Very bad customer service. Never would return there! POOR SERVICE all round less

Although a groupon deal you still expect good service. Nearly broke neck on arrival as loose carpet caused me to fall down stairs. Mentioned to reception and no action taken not even a sorry. Food at night was sent back so two are whilst other two waited and then reversed roles. Not great when you all should eat together. Breakfast was a joke, fruit, juice, cereals not replenished and nearly a 45 minute wait for cooked breakfast. Loads of others still waiting. Enjoyed time with friends but won’t be coming back any time soon less

I was bought a voucher for my birthday for this place, and I was very disappointed. Firstly for the starter the bread was very dry. My main meal was large though my chips were pretty cold. My partners meal was tiny and was finished a good 10 minutes before myself. We then ordered a coffee and brownies. My coffee came quickly in around 5-10 mins. After waiting nearly 40 mins for a brownie and ice cream we ask for the bill before it ever arrived. No one even offered an apology. The restaurant was not even half full. Very poor as you could have baked it from scratch, never mind reheated. Will not be returning. less

Visited chatsworth for Xmas market etc.. and used my best western points to book in here with the other half and our 6 month old baby. All the staff were very friendly and polite. A credit to the hotel. Room was clean and spacious. Breakfast was ample varied and plentiful. The bar area is quite new and very nice. Evening meal was good and review would have excellent, but I thought the portions of chips were a bit small. I’d stay again definitely. less