Best Western Plus Sheffield Mosborough Hall

Our room mattress was horrible, the bathroom was not nice, the lounge/restaurant furniture needs renewing (perhaps why they allow dogs), generally the the whole place needs a lot of attention and be injected with some style. The food is excellent though. less

A lack of insulation between guest rooms results in excessive sound noise travelling - in particular from other guests late night conversations held in their rooms (louder in the corridors) results in a very disturbed night's sleep less

We went for an evening meal last night to taste some of the new menu, and were not disappointed. I had goats cheese curd for starter,delicious, then duck with potato terrine, delicious, and finally, panna cotta with blood orange sorbet, delightful! Would highly recommend. less

My wife booked accommodation and a meal as a treat for my birthday. at the start of January. We were in the honeymoon suite, which is very nice, clean and tidy. Now we get to the food part..... We ordered our food and a bottle of red wine. The starters came and were very nice. We had water for the table which was poured into the large wine glasses, which left us with 2 small glasses for the red wine!! Anyone worth their salt, knows you don't serve red wine in a small glass. I asked for some larger glasses for the wine, but these never arrived. Both my wife and I ordered the steak. Mine was medium and my wife's was medium rare. When they were served, mine was fine, but my wife's steak was over cooked. This was taken away and mine left with me. So, we both ended up eating our meals separately. When the steak was finally brought out, once again it was overdone. A good chef wouldn't get two attempts at cooking a steak wrong. At no point did anyone do a meal check. Again the basic things not being done. When we checked out, we made a complaint to the receptionist. All she said was "It's already been noted". No apology or anything. Very poor. On the booking it said there would be a free locally produced item in our room upon arrival. When we mentioned this to the receptionist she just said "I don't know anything about that. Perhaps Best Western are going to give you extra loyalty points?" I don't think loyalty points are locally produced? In summary, nice hotel, but staff need to improve! less

We were attending a family wedding near Sherwood Forrest and have family very near to Mosborough Hall so we booked here for 3 nights and stayed up for Christmas, it was a very pleasant stay the room was good the bed comfy , housekeeping came in daily with fresh towels and toiletries ( one gripe no conditioner only shampoo or shower gel my hair would never recover) we bought some . The staff were all very pleasant and the bar staff were really nice . We didn’t use the restaurant or eat breakfast But judging by the amount of people booked for Christmas Day lunch it must be nice . I come from this area and know how easy it is to get around to Derbyshire or sheffield from here and it’s not far from the M1. We found it very reasonably priced considering we stayed from the 23rd to the 26th of December . We would definitely stay here again Oh and the Christmas stocking was a lovely touch . less