Best Western Plus Sheffield Mosborough Hall

Had afternoon tea here on Saturday as a large family group. It was beautiful, lovely food in gorgeous surroundings, with helpful and attentive staff. They catered for our party members with food intolerances and everything was fresh and served timely. My mum loved her special birthday treat and so did we! Will definitely be back again! less

. Booked this hotel for an overnight stay and received the conformation of the twin room. At 3.15 am we got into the room to find a double bed? No one to complain to at that early hour nor did we want to disturb any other guests so we just made the best of it.In the morning we checked out and when i approached the issue i was told that the bed comes in half and that we should have moved it? I explained that there was no room to move it and that we are the guests not furniture removers. I would not recommend staying at this hotel as no one seemed even slightly bothered. less

nly stayed one night to check out the venue we have booked for New Year Gala and pay balance. The room was one of the best we have ever had with more "complementaries" than we have ever seen (thanks Rewards). The food in the Brasserie was very good and the drinks were less than expected in this standard of hotel. The breakfast was excellent. The staff were exemplary. Looking forward to staying again for New Year celebration. less

We got to our room at 14.00, went to the toilet and it wouldn't flush. Went to was my hands no water. Went to reception and the young lady said sorry but a new boiler was being installed, water would be back on in an hour. I said it would have been nice if she said something when we booked in. Went to the bar as you do.1 hour later no water, no water at all until 7pm. Next no hot water until 16.00 the next day. Food served in the restaurant was very nice. It's a Dog friendly Hotel but staff letting dogs sit on the sofa's is wrong as they left dog hairs behind. Room was large but tired and shower was Poor. Housekeeping not the greatest as we had to make our own bed. We complained to the manager who was great and gave us compensation. Overall the staff are poor and do not communicate at all and do not tell the truth when confronted. Lovely looking place but sorry not worth a second visit. less

My partner stayed for one night, using a voucher we had received the previous Christmas. The reception was warm and welcoming The evening meal was lovely, however they had to be reminded to fetch the drinks. We walked from the hotel to Rother valley country park - about 6miles round trip which was lovely. less