Relaxing , Friendly and Welcoming
16/04/2017 Barb7267, Stevenage, United Kingdom
Having stayed here before I nonetheless was pleasantly surprised by the warm and friendly welcome , despite being such a busy time of year. The staff were warm friendly and helpful, the room was small... more
Having stayed here before I nonetheless was pleasantly surprised by the warm and friendly welcome , despite being such a busy time of year. The staff were warm friendly and helpful, the room was small but cosy, the bed comfortable and quiet. Despite being above the bar area.
The 2 breakfasts we had were well layed out, displaye, fresh and the cooked orders hot and tasty. The coffee was fresh and hot! We used the bar in the evening and again the staff were friendly, with a good range of beers, including local brews.
The car parking was adequate and I felt happy leaving my car there safe and secure. We used the bus during the day.! less
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review
Dear Barbara -
Many thanks for your lovely review and I was delighted that my team made you very welcome and that you enjoyed your stay with us. Breakfast is my favourite meal of the day so I was pleased that you found it good too! It really cheers me up when we score five out of five - thank you so much!
We look forward to welcoming you back next time you come to York - just call the hotel directly to get a great room at the best price.