Best Western York Pavilion Hotel

When we booked a specific request was made for a quiet room. Upon arrival it turned out our room was above a function room. For the 2nd and 3rd nights of our stay we would have been directly above wedding discos! We were moved rooms but in the process, they 'misplaced' two items of our luggage for a hour ! - But they did eventually arrive! Breakfast was good though. You had to be lucky to get a place in their car park. But we did easily get free on road car parking close to the hotel. less

We normally avoid hotel restaurants but the menu read quite nicely so we gave it a go and we were so pleased we did! We both had the chef's specials venison and partridge and we're both seriously impressed so much so that we ate there again the next night! Again we weren't disappointed. Another lovely meal - both had fish this time. Hotel may be a little jaded in places but more than made up by the really lovely staff who were so helpful to my husband. We both had a lovely stay and would stay again. Thanks to all the lovely people who looked after us so well. less

We stayed here for 4 nights. The staff was friendly and helpful. The room was nicely furnished and was very comfortable. Meals were extra, but breakfast was a full English breakfast. Lots of parking although a bus stops outside the front door and well take you downtown to the train station. Everything is a short walk from there. less

My partner and I stayed in this hotel for a weekend break bed and breakfast. the hotel looked lovely on arriving although parking was not straightforward, no designated bays, you have to find a big enough space and squeeze in. Booking in was fine, we were given the keys to our room and told where it was. Having walked through the small bar/coffee area and along a damp walled corridor we found our room. The room itself was quite small, the bed was so noisy if you moved even slightly. The bathroom needed a good uplift, the shower head was full of rust and the paintwork was shabby. The breakfast was really good but the food in the hotel restaurant was very expensive so we ate other meals elsewhere. Nice 30 min walk into town or buses stop outside for those less able. Local pub just a few doors down. There was a wedding at the hotel on the weekend we were there but it didn't cause a problem. Overall I would have expected a much nicer room for the price we paid as we could have stayed in nearer places for less money. We will not be visiting this hotel on future visits to York. less

Food was really good, excellent service! Prices are also very reasonable. Very good atmosphere, great for a chill dinner. Ordered a chef's special - pan seared salmon, fish was tender and juicy, potatoes are well seasons, crayfish was sweet and not fishy. Recommended! less