Wonderful stay for a special occasion
19/05/2017 Susan T, Darlington, United Kingdom
We recently stayed at Walworth Castle with some guests for a special occasion. We were anxious that everything should go according to plan and that we would be given good service. We didn't need to ... more
We recently stayed at Walworth Castle with some guests for a special occasion. We were anxious that everything should go according to plan and that we would be given good service. We didn't need to worry about a thing. From the moment we made the booking we were given excellent service. Susan organised everything so that each of our guests were made to feel very welcome. Andy went out of his way to organise a special buffet for us even though we couldn't give him a specific time for this. Louise, Lydia and Liam did an excellent job of serving everyone and making sure we had everything we wanted. We spent the remainder of the evening in the lounge and Sam, the barman, catered for all our needs wonderfully as nothing was too much trouble for him. Some of the rooms were rather small but all were very clean and comfortable. The special touch of a greetings card from the hotel was very thoughtful and much appreciated. After a very nice breakfast we were checked out by Jess who was also very pleasant and efficient and sent us on our way with a lovely smile. I would definitely recommend this hotel for any occasion. less
Mrs S, Owner at Best Western Walworth Castle Hotel, responded to this review
Thank you so much for your recent review. I am delighted that you enjoyed your stay with us. I will certainly pass your comments onto all the staff who contributed in making your experience so special. I am pleased that you would recommend us and we look forward to welcoming you back in the near future.