Nice to be back....
14/03/2019 Adam B, Newcastle upon Tyne, United Kingdom
Having got engaged here back in 2010 we try and return on a regular basis as we do have fond memories of the place. From arrival to departure all the staff (but particularly front of house) couldn't h... more
Having got engaged here back in 2010 we try and return on a regular basis as we do have fond memories of the place. From arrival to departure all the staff (but particularly front of house) couldn't have been more helpful. We did arrive earlier than the check in time for lunch and reception sorted out an earlier check in and the administration of check in whilst we ate.
We did enquire about private dining in the library which was unfortunately unavailable that evening but appreciate we should have booked this in advance so our fault.
We booked a castle room (number 19) which had been refurbished since our last visit and we loved it. The only gripe is the shower situation (takes ages to warm up and not very powerful) but appreciate its an old building and plumbing works may be tricky. The bathroom seems large enough for a separate shower and larger bath which would finish the room off lovely....
The evening meal was lovely, we opted for the roast English Meat board for 2 for mains which was massive (we shouldn't have had starters first)! The wine list is good which a range of options and prices to suit. Overall another fabulous stay and Im sure we will be back soon. less
Mrs S, Owner at Best Western Walworth Castle Hotel, responded to this review
I am delighted that you enjoyed your recent stay with us, and found all the staff to be so welcoming. We have just refurbished room 19, so I am pleased that you liked the decor. I do take on board your comments regarding the shower, and we are looking at ways in which we can increase the pressure of the showers, but being such an old building it is a challenge. I will pass your comments onto all the members of our team who made your stay so memorable.
We look forward to welcoming you back again soon.