Best Western Walworth Castle Hotel

I'm not usually one to write reviews but in this case I felt I had to as had a lovely afternoon here with my partner and her mum. The castle is in a lovely setting on the outskirts of Darlington and is a great place for photo opportunities as it really is a beautiful place with lots of character. We visited for afternoon tea, (which was delicious), but what has prompted me to write this review is the staff who work at the castle. They are an absolute credit to the hotel and a particular mention must go to the lady, (unfortunately I didn't get her name!), who served us afternoon tea and also gave us a tour of the dungeon and a number of other rooms in the castle. Both myself and my partner came away with a promise to stay for the night in the near future and this was solely down to the service received from the outstanding staff. less

This place is absolutely beautiful. Our room, the Hansards suite is just superb. Wonderfully appointed and super clean. The food is excellent and really plentiful, we couldn’t finish it. The staff are so nice and while some of them are obviously new and training they did a great job and we all have to start somewhere. Please don’t listen to the negative comments. We were very nearly put off by them and we are so glad that we weren’t. In all this is a lovely castle hotel, in a lovely setting with beautiful rooms and friendly staff. We will definitely be back, no doubt whatsoever. One of the nicest planes we’ve stayed. less

Firstly I would say that initial impressions are very favourable. Nice, imposing castle style building with gardens. Reception desk was also polite and jolly as we were checked in. However, upon reaching our room on the west wing we were very disappointed. Tiny room, very tired and in need of attention in the bathroom. It also proved to have little sound insulation as we found out when our neighbours arrived next door. Much too expensive for £170 per night. Dinner was reasonably good. We shared 6 tapas dishes and enjoyed them. Breakfast was simple; the cooked food fine. Both dinner and breakfast were well served by the staff. I suspect as a wedding venue there is a captive audience for rooms here. If you are just passing and looking for overnight accommodation I would be tempted to drive by next time and get a better room elsewhere for significantly less money. less

Me and my husband got married here on Saturday 4th September 2021. The whole day was perfect and we highly recommend Walworth castle. The staff are amazing, gorgeous food and amazing grounds. Jess the events manager was absolutely brilliant helping us plan our wedding and nothing was a trouble. We will definitely be back. Thank you! less

What a beautiful castle but the rooms were such a huge disappointment The bed was so old we didn’t sleep at all during our stay,rooms were so hot,amenities were not working properly or not at all Such a huge disappointment and unfortunately we won’t return less