Disappointing and poor value for money
25/07/2016 justjan2016, Derbyshire, United Kingdom
We had a virtually identical experience to Stephen L. Room 2 on the ground floor of the annexe was clean but had barely enough space to open the door before touching the bed. The room was small, cramp... more
We had a virtually identical experience to Stephen L. Room 2 on the ground floor of the annexe was clean but had barely enough space to open the door before touching the bed. The room was small, cramped, musty, poorly laid out and with an equally disappointing ensuite, where the shower rail was hanging precariously. A multiplug socket was fixed to the wall but was positioned so close to the furniture below, that it was impossible to use any electrical appliance such as the kettle, without first dragging the furniture away from the wall.
Like the previous reviewer we paid £95.00 for a bad night's sleep, in an uncomfortable bed and won't be repeating the experience and likewise agree that Premier Inn manage to provide far superior accommodation at a fraction of the cost. This room should more accurately be advertised as a 'single' and not a double.
It's a shame because the castle exterior and grounds look great, a good location for a wedding but a member of the management team needs to spend a night in Room 2 and see, how with some planning and a little effort they might improve things. less