Great location, terrible bedroom.
We arrived at the hotel a little early, which was good as we went into the bar for a drink. It was a lovely setting overlooking the putting practice part, (we are not golfers so sorry) we said what a wonderful setting. We were staying for 3 nights, and really looking forward to the break. After collecting our key, we went to our room, well both our chins almost hit the floor, and not in a good way. The room was untidy, as in the bed cover was just thrown on the bed, looked like it had been sat on by 3 or 4 people. We went into the bathroom,. The floor had that smell of dirty water, like the floor cleaner needed changing in the cleaners bucket. The room was tired. The wall and floor tiles looked old and worn. The toiletries consisted of a multi purpose shampoo, one in the shower, and one by the sink. The towels were hard , not quite sandpaper, but close. The mirror in the bedroom hadn’t been cleaned, finger marks all over them. I read the information book that was left, when opening it 9, A4 sheets fell out, all the same saying welcome, and some Covid tips while staying. Also was written, for room service or drinks from the bar, call the receptionist. ( who was only on duty from 10.30 am until 7.30pm possibly) I noticed the phone receiver was off the hook, so replaced it, then noticed the phone was unplugged from the wall socket. I plugged it back in and the phone screeched at me. So that’s why it was unplugged! I did the same, no phone then.
That is all the negatives.
We stayed for the 3 nights and had breakfast and evening meal every night. I would like to say how fantastic all the restaurant staff were. They were very well mannered, even had a laugh with us about various things, nothing was too much trouble for them. They were very attentive. We even asked them to change a few things on the menu, this was done without any problems. We were warmly welcomed to breakfast every morning, and evening. The hotel is set up for golf and spa booking, it also advertises for people like us that want to use it as a base, to travel the area sightseeing. But it doesn’t have a lounge area to relax in at night, there are soft seats beside the restaurant tables. And a dingy bar area that’s dark and wasn’t open.
If you said would you come back here again, I would say yes for the food and the service. Definitely not for the rooms. We paid good money, and got a low grade room, I have stayed in better travel lodges and premier inns, paid much less and got far more superior rooms.
If the rooms had a makeover, and were of a better standard. We would possible stay again.
Thank you less