Best Western The Dartmouth Hotel Golf & Spa

If you are looking for a decent golf course in South Devon, then this is the place for you. Hadn’t played for a while, but the course has matured and looks so different now the trees have all grown. Really good facilities and staff & will be back! less

We booked four lodges for our group of 22, including 3 young children. During the weekend we played golf, used the Spa and enjoyed a meal in the spike bar that was reserved for our private family function. Accommodation in the lodges was superb, service excellent in every department and the food on Saturday night was great. All in all a perfect location for such a family celebration. less

I have been to this particular Hotel in previous years and I can categorically state that this was the best stay. The staff from the initial contact in Reception, to the Pro Shop was very good, however I must make comment regarding the staff in the Restaurant, Lounge /Bar were exceptional. Extremely polite, helpful and 'nothing' was too much trouble. The golf course was of its usual high standard, well presented and the greens very good. less

We booked two "Deluxe" rooms for six nights for a family holiday (two teenage boys). The rooms were certainly not what I would expect from "deluxe" and were even quite shabby. Definitely not worth what we paid for them. No fridge, no safe box, no toilet brush, two tiny bottles of poor quality shampoo/bodywash (not replenished during the whole of the stay). Breakfast choice from the menu was OK but limited buffet items. We were told we would get no Best Western Points because we had not booked directly with the hotel (we had tried but told they could only give us non-refundable rooms several weeks in advance whereas with Booking.com we could cancel up to two days ahead - a necessary precaution because of potential work demands). The swimming pool was small and always looked so crowded we didn't try to use it. Nice that we could use the Driving Range and very nice putting green but Best Western has definitely gone down in our estimation. less

Great place to eat and use the pool facilities. I have recommended to my friends. The food was fresh and tasty....however the restaurant service was really....Well....Strange! We prebooked the table, but arrived early to a half empty restaurant. Still we were asked to wait whilst a kerfuffled maître d'hôtel faffed behind the bar, the bar staff wafted about and two young and runragged waitresses rushed around doing the real work. Next I virtually had to beg to place our order - whilst aforementioned maître d'hôtel swooned over some old guys at the bar who were merely knocking back some pints. Food came quite quickly once we'd fought the order in. Like I say, it was lovely. Next challenge was getting our hands on the bill. I must admit that I was brutishly vocal about the shoddy service. Next minute the nervous Nigel on the table next to us who had eaten an entire 3 course meal in virtual silence with his awkward looking family, started cooing to the waitress about the "fabulous service"....he was so complimentary of her that I thought he was gonna come out brown. This kind of screwed with my Zen and I decided against complaining there and then. But anyway, story aside, we will be returning and I'd like to stay the night because it Did seem like a nice place and I'd like to continue ploughing through the menu. Yum. less