22/05/2016 VivienCT, Andover, United Kingdom
Stayed twice, great rooms both times. The staff are very friendly and always helpful. We had a couple of niggles that were resolved with apologies and smiles. Thoroughly recommend. It is very central ... more
Stayed twice, great rooms both times. The staff are very friendly and always helpful. We had a couple of niggles that were resolved with apologies and smiles. Thoroughly recommend. It is very central for all the sights and just a short walk from all the restaurants.
Didn't eat in the hotel restaurant but did have a bar meal, the food was extremely good. The problem we had was that our starters and main course were served at the same time! This was resolved by the catering manager with a smile, an apology and a discount. This will not deter us from staying again
Also my husband says it is the best full English breakfast he has had, anywhere. less
M W B, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 01722 323334.
I hope we have the opportunity of welcoming you back to the Hotel in the near future
Thank you again for taking the time to complete the survey.
Mark Bramley General Manager