A little worn around the edges
21/11/2015 Huss B,
I have stayed here twice in the last two weeks and both times had completed different rooms, one was a traditional room with a four poster bed, the other a more modern room, both were very comfortable... more
I have stayed here twice in the last two weeks and both times had completed different rooms, one was a traditional room with a four poster bed, the other a more modern room, both were very comfortable but you had to climb stairs to get to them, which is ok, but difficult if you have lots of luggage! They did have a lift to one of the rooms but it was out of service. That being said it was fine for me, but for the elderly traveler this may have caused a problem - the only problem it caused for me was that I had to look at the dirty carpets on the way to the rooms which put me off quite a bit!
The bar area was small too, not enough tables, and if you want a small wine you get an old fashioned wine glass whereas if you plump for the large glass you get the more contemporary nicer glass. Now this might seem picky to some, but for someone who likes to have a glass of wine, the glass is very important. Perhaps that is their ruse!?
The food is good, definitely worth having, not your usual Best Western offering.
Parking is very limited, although the pay and display is very close by and much cheaper than the £15 their car park costs should you be successful enough to get a space. less
M W B, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 01722 323334.
I hope we have the opportunity of welcoming you back to the Hotel in the near future
Thank you again for taking the time to complete the survey.
Mark Bramley General Manager