Best Western Salisbury Red Lion Hotel

A lovely old pub. We had a double room with ensuite clean, comfy bed,,no noise except for the fire alarm that went off unexpectedly. Good fire drill. Stayed a few days with no complaints, good food and excellent service. less

My husband and I booked The Red Lion to attend a wedding in Salisbury. We were aware that check-in was 2pm which coincided with the start of the wedding). At the time of booking we were told we would be able to access our room early, which reassured us. When we arrived just after 12 our room wasn't ready but we were told it would be ready by 12.45. At 1pm it still wasn't ready and we were due to leave for the wedding at 1.30. Concerned we would be late, I asked if we could use somewhere to change. I was shown to an office room where I left my bags and clothes and returned to reception to direct my husband. When I went back to the room the door had locked behind me. I asked for a key but was told that room wasn't usually locked and they couldn't locate a key. It was finally unlocked at 1.20pm, by which time, further to complaints from my husband, we had been allocated a room. However reception did not offer to bring my bags up, but asked my husband to collect them! The hotel is very picturesque externally, but the corridors are narrow and in need of redecoration and signage is confusing. The room was spacious and well furnished, but we were on the outside of the hotel next to a busy road and I found it difficult to sleep, despite wearing earplugs. The room was very clean and had everything you might need, however the shower pressure was very poor indeed. Breakfast was from 8-10am on a Saturday morning, which seemed a little early, particularly given they had no lunch service. Its disappointing that we weren't able to enjoy our stay more. The hotel did explain they had two wedding parties staying that day, but no attempt seemed to have been made to deal with the increase in capacity. In my view, the Red Lion relies a little too heavily on its olde worlde charm and the service is lacking. less

We had an upper room with 3 big beds and a splendid view. Once we found it, we LOVED it! Beds were large and comfy, room was clean and inviting - everyone who works here is super nice and helpful! We stayed two nights here and I wish we'd been able to stay another night so we could have explored the town more. (We stayed here in preparation for a visit to Stonehenge.) Will definitely return!!! less

Have been to The Red Lion a few times in the last couple of months usually a Wednesday or Thursday lunch time for a drink and sandwich and there is nothing wrong with the food or service, it's the couple of regulars who reserve their table opposite a TV and control it from their table, they are the only ones to view it and the sound is rather loud for the old chaps who are usually looking at their mobile phones anyway, most places we go to who have a TV on have subtitles and no sound, complained on our way out to reception to be told we could sit in the lounge area it's quite. less

My room was in the oldest part of the hotel and delighted me every time I stepped into it with the history it held. In addition, the bed was comfortable, the tub lovely, the service excellent. I'd happily stay again. less