Best Western Salisbury Red Lion Hotel

We decided to celebrate with a meal.We were the only people eating and we ordered 2 steaks and 2 burgers.Upon delivery of food one burger can only be described as very undercooked and so this was taken away. with an apology .The remaing food was ok although the chips were cold but having already complained once we just made do.After along wait, the recooked meal arrived, but by this time the rest of the party had finished.The replacement burger was cooked this time but the accompanying chips were inedible as burnt.It would have been nice to have received a proper apology at the end and maybe a courtesy coffee as the whole experience was a disaster.Needless to say we cannot recommend eating at this establishment where there is so little regard paid to their custommers. less

We booked a night here as we were attending a wedding reception at the hotel. We nipped into the hotel in the morning when we arrived to check some details. Reception were charming & very helpful. We were able to transfer our car to the hotel car park, extremely 'tight' but just what we wanted. Later in the day, after the wedding in a local village, the bus transferring the guests broke down. Not a catastrophe, but we weren't going to meet the reception meal times. Luckily the hotel were informed and they delayed everything - the courtyard was just the place for the early guests to meet and chat, whilst we were relayed to the hotel. The meal was absolutely wonderful, which was a marvel after the hiccup. The staff again were just super. If there was one picky issue it would be, why did the hotel only have one bar man on duty most of the evening; there was always a queue waiting to purchase drinks. The room we had was lovely: and my wife had such a lovely time she has suggested we book a few days stay later to explore Salisbury further. less

This hotel caught our eye the first time we visited Salisbury as it has an enchanting courtyard covered in vines that invites you in to take a better look. Since our discovery we've stayed here on every visit to Salisbury as we just love it. The building itself is gorgeously old with wonderful pieces of antique furniture and even bits of the old walls exposed so you can see the original shell of the building. The staff have always been super friendly and helpful and the rooms are spacious and very comfortable. it's right in the centre with parking and perfect for exploring the city. Definitely recommend it to anyone! less

Not a bad hotel, old building so suffers from creaky floors and the like. The room I was allocated was comfortable enough if a bit dated. Major complaint though is my window was over the courtyard where smokers gather, consequently the smell of cigarettes and noise of chatting was a big disappointment. Breakfast ok, parking on site very limited but there is a council car park very nearby which is free overnight. less

The staff were very friendly and helpful - nothing was too difficult for them. Good comfortable rooms with modern bathrooms. Easy off street parking behind the hotel in a public carpark. Excellent buffet breakfast with plenty of variety. Leafy courtyard with old world charm. Dinner was excellent. less