31/01/2016 Elaine W, Stoke-on-Trent, United Kingdom
What a beautiful hotel! Everything about this hotel was just fantastic! From reception to housekeeping, the spa, the restaurant this place is brilliant. We had a beautiful room that was spotless, very... more
What a beautiful hotel! Everything about this hotel was just fantastic! From reception to housekeeping, the spa, the restaurant this place is brilliant. We had a beautiful room that was spotless, very comfortable and with everything and more that we needed. Nothing was too much trouble. We had a 2 night stay and used the restaurant which was very classy, most importantly the food was superb, and the staff were fab. The spa was great and the treatments well worth having. My shoulder which was stiff and sore is now free and easy to move thanks to the massage I had!! Thank you for a relaxing, most enjoyable break. We will be back soon! less
GMYewLodge, General Manager at BEST WESTERN PREMIER Yew Lodge Hotel, responded to this review
Thank you so much for taking the time out to write us such a wonderful review. I will ensure all your feedback in cascaded to all our teams here at the hotel to ensure we keep up the brilliant service that you mentioned. I'm glad to hear that your stay was enjoyable and relaxing as this is exactly what we aim for.
Once again thank you for your lovely feedback. I look forward to seeing you again should you be in the area next time.