Looking forward to what seemed to be a refreshed and refurbished hotel. The welcome was fine, no offer of help with luggage though. We found our room and though clean [other than a dust laden toiletry dish] it was beginning to look tired, a standard room was still of reasonable size. Booked in for dinner our pre drinks very expensive no waiter service or nibbles which may at least have given a sense of value.
We took Dinner in the Marco Restaurant with photographs, on all walls with the Great Chef looking down, pity he wasn't in the kitchen. Starters, Ribs were cold sent back to be reheated, main course sent out without clearing starters a Pizza with just a grease slick of cheese and a Medium Rare Ribeye [had no fillet or Sirloins left] which was Well Done and Dry....when informed they removed the steak from the bill overlooking the sauce supplement which I still had to pay.
Following morning Breakfast very mundane and well below standards they are supposedly achieving..
2 AA Rosettes and 4 Stars on their invoice to me on check out, not our experience or many others for sure. less