Best Western Plus Grims Dyke Hotel

Lovely old grade 2 listed hotel. l friendly staff. you need a car to get there there is a pub at the end of the road if you want a pub meal.can go for lovely walks in the wooded ground with trees and ponds less

Steeped in history and clearly very busy. This place seems pretty busy and it might be worth checking beforehand to see if you, like us, will arrive on an 'event' night such as Muder Mystery or an opera, or a party, as this means the Library room bar area will be busy with folks having pre drinks. There are other rooms where you can sit and wait till the place clears....or do as we did the next evening, and get there asap the Bar dinner menu is available - about 6.30pm - as within minutes its absolutely jam packed! We had a Garden view room with balcony, so away from the main house and not a view of the main garden, which I'm sure will be delightful to look at over the next few months. It's a small thing but my guy feels noteworthy and a nice touch as he loves his coffee, was the mini cafetiere and sachets of ground coffee. Just enough for one cup each but there is also a pod machine as well as standard Nescafe. I see that these Reviews ask about 'accessibility' but seem only to do 'check boxes' which won't be a lot of help for mobility impaired people. The main house is an old builiding, so here goes..... The Reception is up steps, and I don't know if there is a portable ramp available or not. Doorways are wide but not automatic. My guy did not see any toilets on that level but maybe there is for disabled folks. We had a room that I knew would not be floor level, so as expected, numerous steps up and down and maybe up again, and I think entirely depends on which room you have. There are accessible rooms but they seem to be 'standard' and as we particularly wanted a balcony, we didn't opt for it. Staff and service excellent. An interesting place, a great location! less

We have stayed at the Grims Dyke Hotel many times, indeed on a regular basis. It is a lovely hotel set in the most amazing gardens. There is much good to say about this hotel but what really makes the hotel are the excellent staff. Too many to mention all of them but some of the excellent stars are: Alina and her housekeeping team. Angela, Susan, Alison on Reception. Marius, Duty Manager and Isura who helps in many areas. The gardening team led by Alinka. Why these and more? Because they all go ' the extra mile'. Despite the obvious pressure all staff are under, all of these staff are cheerful and very helpful and supportive to all guests. Great Location and lovely hotel to stay. Recommend to all less

We needed a venue for a family get together so decided on afternoon tea at The Grim’s Dyke. From booking the event to the afternoon itself, everything was perfect. The tea itself was plentiful and delicious and the children enjoyed playing in the beautiful gardens. less

I had my 0 birthday celebration which comprised a lunch for 30 people in the Drawing Room, then a party for over 100 people in the Music Room in the evening. Claire Wallis and her team, the reception staff and night shift clearer uppers were fantastic in terms of support, great suggestions and all round a pleasure to deal with. I felt like part of a family who were all pulling together to make my birthday weekend the huge success it was. A special thanks to Richard and Katie and Philip who were on hand every step of the way on the day to make sure all ran smoothly. The lunchtime food was super and the organisation, delivery and customer service was meticulous; even down to a post lunch television being provided in the Drawing Room for the rugby match to be watched in between the two events! The evening event was equally as fabulous. The disco (Presrige Parties) was recommenced to me by the team and Luigi was truly superb in ensuring the music had everyone on the dance floor pretty much from the off. The catering for the evening party was superb in quality and variety. Access to the venue prior to the party to decorate was always given, with people on hand to help if needed at all times. The accommodation at the hotel was fabulous and all my overnight guests raved about the standard of the rooms and the venue and grounds - a fabulous stay at very reasonable prices. Breakfast included in the overnight costs was excellent with a very comprehensive choice of menu. less