Best Western Plus Grims Dyke Hotel

This old manor house is in secluded woodland is a lovely place to stay. Service was excellent and the food delicious. Staff were very attentive and couldn't be more helpful. Overall a great experience. less

The service is very friendly and doesn't hesitate to fulfill extra wishes if possible. The house is a beautiful historical manor house and our room had a princess bed which our girls, and I, loved very much. Around the house is not only a beautiful garden but also a magical Forrest that definitely has something enchanting in it. My husband and my two Kids stayed at this Hotel for two nights during our furniture was taken from one home to another. Even though it was very last minute, the receptionist found us a room and placed two extra beds inside. When we arrived they were so kind to let us place our gas bottle for the BBQ outside (the moving company couldn't take it with the HGV) . We could have our drinks in our room and had breakfast outside in the sun, even though we planed first to have it for take away. They really try to make everything happen to make this the best stay you can wish for. I will definitely recommend a stay in this wonderful magical and loving place. Many many thanks for our short holiday 🙏❤️ less

Location and grounds could put you anywhere in the countryside - very unexpected for London. Staff are very helpful and welcoming. An issue with a breakfast non-delivery was rectified very swiftly and very satisfactorily. The room itself was a little dated and could do with a refresh (which i believe is on the cards anyway) - by contrast, the room I am in this week is amazing and much better than the standard room of last week. less

Fabulous position opposite fabulous walking countryside . You can take your dog and sit outside under cover . Shame though that they have not invested in heaters . Such a shame as food tasty but got cold quickly because of this . less

I stayed one Friday night. Our room was in the separate housing block. Maintenance and Service staff were not wearing masks which is not good in the current climate. The room was very acceptable for what we paid except for the toilet seat was broken and the curtains were a bit thin. A black out blind would be nice to shield from the car park floodlights. In the morning we had a business meeting over breakfast. The breakfast was excellent despite Covid restrictions. I will definitely stay here again. less