Best Western Plus Grims Dyke Hotel

Have meant to post this review for a while, but just got round to it! We booked a few rooms for my son's wedding. All rooms were well presented, clean and available on arrival. The majority of our rooms were located in the annex. Our booking included breakfast which had a range of options available and we enjoyed the full English we had. A lovely location, but you do need to either have use of a car or use taxis to get to nearby facilities. Reception staff were very helpful and arranged our taxis to the wedding venue and also the local station on check out. We would definitely recommend Grims Dyke Hotel and would return should we need to stay in the area again. less

This is a good hotel with extremely comfortable rooms and an outstandingly comfortable bed (at least in the room we occupied). Uniquely in our experience of hotels, the bedding was big enough for the bed, but you need to be within driving distance of wherever it is you want to go for this to be the right choice for you. Beautiful location and lovely grounds. less

A lovely house in a really lovely location. Dinner in the restaurant was excellently cooked by chef Cipi, the restaurant staff Traivon and Nikki could not have been more helpful and also very knowledgeable on the history of the house. We stayed in the annexe but next time will book into the hotel proper - can't wait! less

We are so lucky to have found the hotel - the staff are superb, so friendly and also kind. It is a beautiful house with wonderful grounds. Also a big thank you to Nicky who always makes us so welcome in the restaurant. less

Booked for 2nights with a dog. Loved the grounds and welcome.Watching Love Island at 10.30pm & had a noise complaint. Turned it down from volume 36 to 20 as advised.Then had knock on door, ‘duty’ manager came to say that it was still an issue, myself & sister in pjs with face masks on and he told me we looked to be partying 😳. He started to walk away & I asked him what the issue was, he ignored me and let me walk in pjs & socks to follow him to reception to get him to address me? Yet he knocked on our hotel door? The staff, all five of them sat in silence, bar a nice lady at reception. Disgusting Disgraceful behaviour. We were then woken at 7am by the morning manager about ‘noise complaints’ from previous night, which were down to the arguing with the ‘night manager’?!?! Shocking that the night duty manager chose to come to our door and was aggressive and laughed in my face & expected no reaction? Anyway the morning manager was talking to us when ‘our neighbor’ came out shouting. Swearing & very aggressive. He said we had loveisland playing ‘half the night’ lol I mean it’s an hour long and the loudest we had the tv was 36 😳😳. Your morning manager ran away and left us with this Male & Female shouting & swearing at us. I requested management to check CCTV & asked to see it?! I also asked for a follow up on my statement that I spent the night writing thanks to your stationary, and handed over to your management. AWFUL AWFUL AWFUL. less