Best Western Plus Grims Dyke Hotel

Just spent 2 nights here. When we arrived the location was beautiful lovely sunny day beautiful grounds to just sit and chill out. Allow the staff that we meet were very helpful and friendly, great asset to the hotel. The room however was a bit of a let down we had a room with a balcony. First our TV never worked bit they did come and change it, we found the room which was mostly decorated in dark browns very dark and dull, the shower was terrible there was no pressure to it and the bath was all blocked so as you were showering it water wasn't going down ( which we did tell receptionthat they may want to fix this before the next guests come). The toilet seat had been changed and was very small for the toilet which made it like a child's toilet, and the room felt quite dusty when you walked about you could see the dust in the air. So the room was a bit of a let down. It had a fridge and tea and coffee making facilities which was nice and the balcony was nice to sit on even though it could have been swept as there was lots of bits in it. We ordered breakfast through room service which was lovely was tasty plentiful and hot ...would be a great place to get married . less

Stayed in the delightful Corcoran suite.It was very clean with lots of space, the bed was really comfortable. The hotel staff were very friendly and informative. The hotel & the grounds are lovely we went for a long hike after check out. Would definitely stay again. less

Have just returned from an overnight stay at Grims Dyke. Set amongst attractive woodland, this hotel is in need of some refurbishment. Our room ( ‘Dauntless’ ) was rather unloved, with exposed raw plugs on the wall and shabby decor in the bathroom. A simple mirror, or painting to cover the area above the television would help! ....would show that someone cared! So much of the furniture around the hotel needs restoring or replacing....there is a big difference between shabby-chic, and just ‘shabby’. Staff were pleasant, but am so surprised that this is listed as a 4 star hotel. less

Room was situated in the main building led up by a grandiose stairwell. Was as expected, including uneven flooring, thick heavy doors, antiquated radio and old wardrobes and sideboards. Some may complain that it was tired but so would you be after a few hundred years. We loved it and felt we were walking in the dusty footprints of history. The room was warm and had a wonderful nights sleep in one of the comfiest beds in a long while. Had a few modern necessities added to the room like a tv but we never even turned it on. Grounds were well kept and there were walks into the nearby woods Only stayed for a night as it was a trip to see elderly parents living nearby but would not hesitate to use again. Cannot criticise the food as we never tasted the menu but on another occasion we might be tempted. Only downside were the exorbitant cost of the drinks which were not itemised on the receipt so you never knew if you had paid the right price or which drinks were more expensive than others. Little lesson learned possibly for the next time we visit less

If you are happy not to have your bed made daily, to shower using wet towels or not to have the sink or bath cleaned for 4 days then this hotel is definitely for you. Everyday we had to chase them up to have the coffee replenished in our room and Needless to say we had to wash our own coffee cups. We were told that this was due to COVID but if they are able to serve us in the dining room or bar I really don’t see why they can’t make our bed! One rainy night we had water pouring into our room from a window and never even heard as much as a ״sorry”. We stayed at the hotel for 10 days in order to be near my ailing Mother who lives nearby. The musty smelling room lead out onto a garden in the beautiful grounds of this hotel and was fine apart from only two drawers which meant that our clothes had to stay in our suitcases for the duration of our stay. The staff were all really helpful and friendly but seemed to be rushed off their feet. We ate once in the bar and had to wait well over an hour for our food to arrive. The waitress told us that she had been working for 12 hours !! All in all it was a disappointing stay and I certainly wouldn’t stay again or recommend it less