Beautiful location,really helpful staff, nice rooms,great price and great food....
09/05/2016 DMVEAL, Exeter, United Kingdom
I had to arrange accomodation for a confernece and chose this place based on a recommendation. From the start Tom was really helpful with the booking and made it suit our needs not theirs which is gre... more
I had to arrange accomodation for a confernece and chose this place based on a recommendation. From the start Tom was really helpful with the booking and made it suit our needs not theirs which is great. He listened and when we arrived reception was well aware and prepared for us so check in was smooth. I love my room. It was large and a huge bed and double size walk in shower with a great shower. Great views from windown and nicely decorated. Big TV and had iron and ironing board as well as a hair dryer. Tea and coffee well stocked ( think more local biscuits would be nice though as a nice touch). Had a lovely dinner and my steak was cooked to my requested choice. Loved the scallops and the pud....serving staff lovely and again helful and the man who has worked there many years gave us some backgorund stories that made it fun and personal. Check out simple and breakfast was very very good ( well done kitchen staff as you should be proud of your work and not forgotten).
I guess the only question is why not 5 out of 5 and as I gave 4. Well its not location, history or people. Just felt the decor downstairs needed a bit of a freshen up generally although bedrooms are fine. Back in October so get your paint brushes ready... Thankyou though as the staff and food are the heart of a good hotel and they did not disapoint. Would have been 4.5 if that was an option. less