Best Western Exeter Lord Haldon Country Hotel

Having read some of the previous reviews, we were a little nervous about living in the middle of the countryside when visiting the Uni for our daughter......how wrong could we be!! The major issue is: accept it for what it is.......talk of it possibly being a 5* Hotel if they spend money on it is pointless; it's a 3* Hotel that does what it says on the tin, and that is provide wonderfully old-fashioned service in the most beautiful of areas and that's why I've given it 5*s. Steven (and later Sophie) on reception could not do enough for the 3 of us and our two dogs. We were set up in the lounge for dinner and breakfast in a lovely window table, so that the dogs could be with us and we were not the only ones given this privilege. Colin andAnthony were deliciously old-school with their service and the wonderfully wacky Caroline made our dinner-time.......the food was outstanding (thanks Chef!!) with plenty of choices on both nights. Everyone had a smile on their face.....including the young girl servicing the rooms and the gardeners pottering about on the beautiful estate. Visit this place and enjoy the p and q that it provides in the rat-race, just be aware of the fact that it does need a little money spent on it (but not too much that it stops the likes of us bringing the dogs!!) and check out before booking that the restaurant is still serving at the time you will arrive!! Handy hint one.......we booked B and B with another site, but the Hotel would have matched that price and minuses 5% if I'd phoned? Handy hint two......they offer an upgrade to Dinner with the B and B for £25 per head with no restrictions on choice (even steaks) for a 3 course meal and that is an amazing deal!! Enjoy less

Was there during recent snow - so setting was beautiful but getting out to Exeter was a challenge Lovely staff but many could not get in including the chef!! However the staff coped very well and even with a reduced menu kept us going Room 1 was near the front door but a pleasant and refurbished room and bathroom Nothing was too much trouble Did give me Best western benefits but never mind plenty of parking ! Needs a bit of investment in dining room in particular less

The hotel is ideally situated for an overnight stop if you're travelling on the A30 or A38 - it's about 15 minutes off route. Location is beautiful. I arrived in the dark and entered via a side entrance and ended up in the bar area rather than reception. Reception staff were friendly when I finally found reception! Last orders for dinner on a Saturday night is 20:45. Luckily I made it just in time! Bar area is a bit corporate and not very cosy. Dinner was good - I just had a salad. My room was quite small and corporate but it had everything I needed. Bathroom was clean but could do with a refurb. Breakfast was good. I couldn't get on to the wifi but reception did try to assist by calling their support team. The whole hotel is in need of updating but for £31.85 including breakfast this was a bargain. less

Off the beaten track but only around 5 miles from Exeter with its fantastic shopping and cathedral. Lovely walks on Dartmoor and Dawlish Warren - even in January really enjoyed the area. Hotel was quiet and comfortable and the food was really excellent. less

This is a tucked away, friendly little retreat which, with a little thought and investment could easily be five stars. As it is, this three star best western hotel is dog friendly and superbly situated for a country break. Friendly welcome and accommodating staff (radiator wasn’t working in our room so a move was facilitated seamlessly by Steve). Reviewing ahead of breakfast and check out but if dinner was anything to go by it will be superb ! less