Best Western Exeter Lord Haldon Country Hotel

We booked a couple of nights for the New Year as attending a local event. The hotel is a little gem tucked away near Haldon forest with access to some fantastic walks or shopping in Exeter. The staff were so friendly and attentive, we had dinner on both nights and enjoyed both meals. Our room was on the first floor and very spacious with views over the fields to Exeter. We will return. less

Spacious clean lovely hotel only bad comment would be expensive breakfast but really lovely night stay. The location was remote and peaceful and so quiet which was what was needed. Place decorated beautifully for Xmas. Everyone very friendly less

Well cancellation was until 1400 but payment was taken at 0832..on arrival I was put into only what can be described as a broom cupboard, sink in the bedroom not even in the bathroom. Told dinner was from 6.30 so booked a table at 7.30 only to be told there were 3 of the 4 specials had gone as they only had one piece of sole left from the night before so specials aren't even brought in fresh. Ended up having the Cod without batter..still not good. They don't take COVID-19 seriously as plastic table cloths have been on tables for several sittings and not changed, only a couple of quid to change, then comes the room and trying to sleep..every door slams from 10.00 to 3am..that also goes for the front door..no security on night shift so as I found out the woman next door was obviously carrying out her business in the room and giving the door access code to all her punters..who came and went till 4am waking everyone..NOT A HOTEL FOR CHILDREN IF THIS IS THE KIND OF CLIENTELE THEY HAVE. Then when mentioned to reception in the morning they didn't seem bothered so I take it that happens there a lot. Breakfast is all cheap produce and not good quality. The hotel is really dated and could do with a complete freshen up. Don't have a wide car..I got a brand new car..now got to have scratches polished out as lanes are very very narrow and lots of overhanging shrubbery. less

Country hotel in the middle of the country, with nice panoramic views. The roads leading up to it are very narrow, with few passing places! Very nice staff. We were on the third floor, and there didn't appear to be a lift, so that was quite hard going with our cases. All in all, I was very impressed with the place, and would stay there again. less

The hotel is in the middle of nowhere. But the surrounding countryside is beautiful. The village of Ide is the nearest place and has 2 pubs. The hotel - yes it's a little dated inside but the setting is lovely with outstanding countryside views in every direction. I was here for 3 nights. So peaceful and quiet. The room I stayed in was perfectly clean and comfortable. The breakfast is also excellent and for £10 extra a bargain. A special mention to Paco and Daniel who were both very attentive and nothing was too much trouble. Definitely will stay here again. less