Zante Park Resort & Spa, BW Premier Collection

Laganas Beach, Zakynthos Island, 29100, Greece
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Zante Park Resort & Spa, BW Premier Collection

The Zante Park Resort & Spa, BW Premier Collection is a welcoming stylish hotel, only 200 meters from the beach. The perfect setting for relaxing holidays, conferences and other events. A unique base for exploring the island. Warm atmosphere, high st show more

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Check-in & Check out12:00:00 | 12:00:00
Laganas Beach, Zakynthos Island, 29100, Greece

Reviews of Zante Park Resort & Spa, BW Premier Collection

Traveller Overview:
3.5 Rating: 525 reviews
Excellent 31%
Very Good 30%
Average 20%
Poor 10%
Terrible 6%
Rating

LeilaTjar, wrote review 27/07/2021

Absolute Not worth their 5 stars!

Never ever take all inclusive, this is absolutely not a 5 star hotel but you pay as if it where a 5 stars. Depends on the staff if you are welcomed or just taken care of... 😏 The swimming pool altho... more

Owner Response
ZantePark Resort-Spa, General Manager at Zante Park Resort & Spa, BW Premier Collection, responded to this review
Dear Leila ,thank you for your placement,even we and many other guests believe that it is a little bit tough
Rating

302olao, wrote review 12/07/2021

Wonderful family holiday

We have spent two wonderful weeks in this hotel;) beautiful scenes, excellent weather, very helpful and nice staff, nice place to rest, two big pools, super accommodation, nice people, close to the b... more

Owner Response
ZantePark Resort-Spa, General Manager at Zante Park Resort & Spa, BW Premier Collection, responded to this review
Dear Guest, thank you that you choose our hotel for your vacations. We are glad that we are part of your experience ,memories and your satisfaction of your visit in Zakynthos. We hope to see you back again very soon 😊
Rating

ChristianaLi2020, wrote review 11/07/2021

Very good

Very beautiful hotel with green and trees inside round of 2 big pools. Hotel its 5 minutes from sea,it has friendly stuff ,clean rooms and good services. Restaurant nice food. We recommend this hotel.... more

Owner Response
ZantePark Resort-Spa, General Manager at Zante Park Resort & Spa, BW Premier Collection, responded to this review
Dear Chrisoula ,thank you for your review,we wish you to come again
Rating

Chris C, wrote review 23/09/2020

Awful Food and Service

Arrived 17th September 2020, the night a horrific storm hit the island causing substantial damage to parts of the hotel. Upon arrival the hotel appears very presentable with impressive entrance and ... more

Owner Response
ZantePark Resort-Spa, Γενικός Διευθυντής at Zante Park Resort & Spa, BW Premier Collection, responded to this review
Dear Chris, Thank you for your enlightning review. We appreciate the reviews which help us in improving our services and facilities. We do understand your frustration in arriving during a very bad storm which hit most of the Ionian Islands with great damages on the iisland. It seemed that the Zante Park Restaurant Roof did undergo some damages but was quickly repaired to endure till end of the season when it will undergo more thorough works. It is sad that the drastic changes in climate conditions bring frequent storms to the Mediterannean destinations surprising our peaceful holiday operations at times. Due to the imposed Covid restrictions, coffee-tea facilities as well as mini bar items had to be removed from the rooms and pllaced only on request after being registered at the Reception Desk. This is all explained during the check in process. We do apologize for the Dining - Service procedure which due to the restrictions once again is more timely thus creating lines and cooling the food on display. We understand that each guest has individual food preferences, others requesting more Greek options and others more International cuisine. We try our best in accommodating choices to satisfy most of our guests and we are concerned that you did not appreciate the choices. Please note that we have taken you views on board for evaluation and we do hope that there have been some aspects of your holiday on beautiful Zakynthos that you enjoyed. We wish you all the very best.
Rating

Coolguy91, wrote review 22/09/2020

Below Average

I stayed in Zante Park September 2020. on appearance the hotel looks nice with a large reception and lobby. Our room was large with plenty of storage and a fairly modern bathroom (including bathtub)... more

Owner Response
ZantePark Resort-Spa, Γενικός Διευθυντής at Zante Park Resort & Spa, BW Premier Collection, responded to this review
Dear Guest, Thank you for taking the time to write a review about your recent stay at the Zante Park Resort & Spa. We appreciate the fhe fact that your overall accommodation experience met your requirements. It is unfortunate that you found the Reception Staff rude and it would have been preferable if you had brought this directly to the Management while still in the Hotel. We welcome all constructive feedback and we can only apologize for not meeting your individual requirements. Kind regards