Our family group received a friendly welcome to this old hotel in a beautiful setting. However things swiftly deteriorated. One bedroom had to be changed as there were dead flies all over the window ledge , plus carpet & bed linen felt damp. Another bedroom was dark with strange smell. Spotless bedding & towels. However bedroom carpet covered in brown stains en route to the bathroom. Similar splatter on wall paper. Half empty complementary water bottle left on bedside table.
Booked early dinner & only 2 other diners in restaurant as we arrived, yet they were already running out of food for what would be a busy restaurant that evening. Offered white bread roll only as bread had not been delivered that day. Homemade pies highly recommended by waitress, but had already run out of pulled pork pie.
Pate starter should have had walnut bread. We asked if this had been delivered & told the walnut bread was home made. Pate arrived with brioche & we sent it back to the kitchen in search of the walnut bread. Advised they had run out.
"Juicy Atlantic prawn cocktail with king prawns" arrived offering the cheapest defrosted shrimp lacking any taste. This was returned. Advised they hadn't had a fish delivery that day either.
Wild mushroom risotto was good. However the rest of the main courses served to our group were shocking. The individual homemade pies seen online were not evident. Each were served a small slice of pie with reheated vegetables. The cauliflower was yellow & the carrots had a taste of vinegar. Frozen chips were anaemic & many with black spots. Why serve these? All this was accompanied with a jug of thick brown gravy with a skin. Not right for a chicken pie.
Dessert was served with cream that was well past its sell by date & also returned.
In fairness the waitresses tried their best, but were working without the backing of a chef. Breakfast really wasn't much better.
We were not expecting gourmet dishes but good homemade food, as advertised. Sadly this was not in evidence. Couldn't fault reception and waiting staff who looked embarrassed with what they were having to work with. less