The Inveraray Inn, BW Signature Collection

Stayed for one night and toured the Dun Robin Castle nearby. The in-house restaurant was a winner for dinner. We walked the grounds and enjoyed all the items to see in this castle hotel. Book your tea time ahead as we couldn't have one without a reservation. The family room, on the highest level, had a fabulous separate room for our third. The bedding was high-end and rooms were well-appointed. less

Our Loch facing room had a fabulous view and great Wi-Fi but was best described as basic. The room was very hot, even in early May when the outside temperature was 11 degrees we could not get our room to a reasonable temperature with the heating off and window open. This made sleeping difficult, together with the squeaky floorboards and lack of soundproofing between rooms. Overall the hotel, other than the restaurant and bar, looked tired and in need of refurbishment. The breakfast selection was ok but many items that should have been hot were luke warm or even cold. We have never had cold poached eggs before and hope not to have them again! We booked dinner in the restaurant on our final night but received a phone call at lunchtime on the day to say that the restaurant was closed but they could book us a table in the bar instead. We had chosen the restaurant as the menu contained dishes that we would have preferred. The bar meal was poor and again items were cold. A discount was given however a decent meal was all we wanted. Sadly we would not stay at the Inn again. less

Usually stay at The George but gave this hotel a bash...Way overpriced for a 2 night getaway.(£350 for b&b) On going upstairs to room there is a stale smell, Room tiny, no water, no fan, no ironing board or iron. Room not clean, boiling hot, squeaky floorboards, doors banging at all hours and you can hear everything from adjacent guests bedrooms..no soundproofing at all. Couldn't wait to get home for a decent nights sleep. Receptionist not interested in hearing complaint just buried head in desk. customer service skills needs to be addressed to staff here. Will I return or recommend.....definitely not. less

Quite a lot of Inverary has closed it has not been able to withstand the COVID curse.There are certainly signs of regeneration and it is such a lovely scenic part of the country I will certainly return without question. less

I paid for a superior room with a four poster bed and got a large room with squeeky floorboards which was overly warm, although there was no heating, and a partial view over the harbour. We were right above the outside bar area which was quite loud as a football match was on but if we had to stay in our room, we wouldnt have been happy. The quality of food was good but the menu was only partial to what is online and costs were higher. If i was going back to Inveraray, i would try one of the other hotels in Inveraray first less