SureStay Hotel by Best Western Leesville

Did not know about this BW brand of hotel, but it was a nice stay. Clean, friendly, amenities were spot on (especially during COVID times). I used the treadmill in the workout room, and was pleasantly surprised to see that it was a upgraded model and fairly newer than what most hotels have. The pool was clean but could not use because of rain. I will stay again if in the area. less

This was my second visit to this hotel. Very good hotel for the price. Rooms were very clean, staff was great, everyone was very nice and helpful. Great Pool and Hot Tub area with a gazebo and grills. Really enjoyed my visits, would recommend this hotel if in the Leesville La area!! less

A true gem of a hotel. Very warm and professional reception upon arrival from Hazel and Delisa. We felt right at home immediately. Our room was very clean, quiet and spacious. The doors lead out into a corridor which is a plus. Landscaping is immaculate. Parking is convenient and plentiful. Very convenient location to Fort Polk (8 miles). Great Cajun restaurant next door. As a COVID-19 precaution, this site prepares a delicious balanced breakfast “to-go.” The breakfast burritos and hot coffee were my favorites. I honestly can’t say enough good things about this location. We joined their rewards program which was thoroughly explained to us by Hazel. Best Western has earned our loyalty as we will stay here each time we visit Leesville/Ft. Polk. less

The staff was great the hotel was nice and clean. I had no problems when staying there. Was able to take advantage of early check in. I will stay at this hotel every time I come to town. I already have booked my next stay. less

Pros Comfortable beds and clean rooms Excellent air conditioning Nice modern décor, lighting, and furniture in rooms Great shower Excellent room curtaining Quiet surroundings Friendly desk staff Great affordable rates Tasty, simple breakfast Great location for visiting several sites along Toledo Bend Lake Good restaurant options near motel Well-maintained grounds and updated buildings Improvements Needed Poor wi-fi service Inflexible in providing alternative payment arrangements My parents and I were quite pleased to find this motel when searching for suitable lodging which would allow us easy access to several state parks along Toledo Bend Lake. Of course, we were initially impressed with the affordable rates we received in reserving our 2-night stay here. Upon arriving, we were also glad to see that the motel had a modern look and that the grounds were well-kept. We also found the check-in attendant to be friendly and gregarious and she worked efficiently in checking us in. However, though we do not blame the desk clerk for this, we were a bit disappointed that we could not arrange for each room to be paid for with alternative payment methods from the one used to initially reserve the room. We were told that because we reserved through a third-party vendor, only the card used to reserve the rooms could be charged. Here’s the problem, though: I reserved the room through Best Western who owns the Surestay motels. When I asked the clerk about this, she stated that because we reserved online, it was consider a third-party purchase. To me, this policy makes no sense at all. I hope that the BW will change this stipulation , allowing customers to change their payment method, if desired, upon arrival, even though the purchase was made online. Now, back to more positive points about this Surestay. My parents and I were all impressed by the modern décor of the rooms, the plentiful furniture—two comfy chairs separated by a nice end-table, a nice chandelier-like light above the bed, a nice work-desk and chair, and a good bedside table with ample plug-ins. I was also impressed with the great room curtaining which functioned well to keep the room dark through the night. Further, for both nights, their was very little outside noise. Additionally, The room’s AC performed quite well and worked quietly. We also slept on very comfortable beds and the shower was quite enjoyable as well. Unfortunately, I was quite disappointed in the poor wi-fi service as I received many dropped connections or slowed service while using my iPhone. These interruptions happened so often that I abandoned the service altogether, reverting to my mobile Internet service. But, my folks found the breakfast to be simple yet tasty; though I read many complaints about bagged breakfasts, I see no problem with them as long as the contents taste good.😊 A couple of final hidden perks of this nice establishment is that this Surestay is truly a great spot if one wants to visit the many state parks sitting on Toledo Bend. Frankly, there are a couple hotels/motels nearer the Louisiana side of the lake but the reviews for them are mostly negative and the prices are much higher than this spot. Further, Leesville has some really good eateries there which are all near the motel: give the Wagonmaster Steakhouse a try! If you want an affordable spot in Leesville for the night or if you want to enjoy the sites of Toledo Bend, I definitely recommend you give the Surestay a try. Though there are some improvements to be made, my folks and I greatly enjoyed our stay here and we will definitely be back if the Lord Jesus wills it. Thanks to the staff here and to Best Western in providing such an affordable, pleasant place for the night. Happy and safe travels to you! less