SureStay Hotel by Best Western Brownsville

825 N Expressway 83, Brownsville, Texas, 78520-8537, United States
based on 37 reviews Trip Advisor Logo
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SureStay Hotel by Best Western Brownsville

Thank you for choosing the SureStay Hotel Brownsville. Our hotel offers a continental breakfast, free Wi-Fi and a swimming pool. Our rooms are equipped with a Smart TV, mini-fridge, microwave, coffee maker and an alarm clock. Enjoy your stay! show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
825 N Expressway 83, Brownsville, Texas, 78520-8537, United States

Reviews of SureStay Hotel by Best Western Brownsville

Traveller Overview:
3.5 Rating: 37 reviews
Excellent 45%
Very Good 18%
Average 10%
Poor 5%
Terrible 18%
Rating

jessicamercado127, wrote review 30/07/2020

Worst hotel I’ve stayed in!

Don’t waste your money! Everything you could possibly think of in a crappy hotel is here! Bad service, smell of mildew throughout hotel, bedbugs, ac broken upon check in, and of course they had no oth... more

Rating

artc599, wrote review 26/03/2020

Visit

I always have a pleasant stay. Will continue to stay everytime im in town. The staff is always willing to help and accomodate. The rooms are always clean and bathrooms are very clean also. I will reco... more

Rating

BIGDAWG1979, wrote review 29/01/2020

Sure stay

Staff was super friendly & were had the most awesome intentions on making our stay as good as it can be. There were some things that need to be worked on but they are working daily to fix them. It was... more

Rating

Claudia E, wrote review 29/12/2019

Great place

Nice and super clean rooms and bathrooms. The bathtub was really clean. Floor carpets look clean. Includes fruit, eggs, sausage, beagles, toast, cereal & milk, yougurt, waffles. Orange and apple juic... more

Rating

Jon A, wrote review 13/11/2019

Kind of a Low-Rent Best Western

I'd just stayed for a week at a Best Western Suites, and chose this property when I got to Brownsville, to take advantage of my BW Rewards status. The front desk staff were friendly and professional,... more

Owner Response
SureStay I, General Manager at SureStay Hotel by Best Western Brownsville, responded to this review
Thank you so much for taking the time to submit a review. We are sorry to hear we did not meet your expectations during your stay. Please know we are working hard to correct these issues, therefore we hope you will give us another opportunity to show our improvements. Our guests honesty is what helps us continue growing and providing loyal guests such as yourself the satisfaction they deserve. Best Regards, Simona Camacho GM