Sure Hotel by Best Western Lockerbie

My son's wedding had to be postponed in March due to Lockdown. Glenn and his team made sure that their wedding reception yesterday was perfect. Food was first class and the venue was set up very well to make us all feel safe and secure. Weddings these days might be different but small and intimate is still beautiful and better than cancelling. We still had family and friends view the ceremony via webcam. You can still have a lovely day. Highly recommend the Sure hotel and Glenn and his team. Thank you. less

Excellent service from all the staff, great food, lovely warm bedrooms, booked for a overnight night stay with elderly mother and wife , nothing was too much trouble for the staff, first class evening meal with a great choice on the evening menu, same applies to the breakfast, only minor drawback that there is no lift which was a minor inconvenience for mother, overall a great place to stay less

Dear Glen Andrea and I wanted to drop you a line to say a huge thank you for the way you and your team looked after us during our stay last week and leading up to our wedding, Tuesday 1st Sept. The team were amazing, couldn't do enough for us and the bottle of bubbly when we returned having married was a great touch. Having arranged our wedding via the Gretna Wedding Bureau and opting to stay at your other hotel Dryfesdale as part of our package, this did not happen but we were not disappointed by the Sure which means we may have to return next year to the Dryfesdale to celebrate our anniversary. Thank you, Pat and Andrea less

If you are thinking of a short get-a-way or even planning to get married in Gretna as we did, you cannot go wrong with booking this Hotel. Glen (owner) and his team could not do enough for us to make our wedding stay special. We felt that they did everything they could to make our COVID wedding a memorable experience. The food in the restaurant is best in class with a menu that we worked our way through with the help of our guests, every dish was delightful. The Hotel has just through a major refurbishment to a very high standard, but respectful to the building, especially the old part of the house. Thank Glen and Team for providing us with very happy memories of our stay with you. less

The staff could not have been any more helpful,friendly and attentive especially considering the public restaurant was full and there was also a wedding party in a private function. The young waiting staff are a credit to the business. Very well managed set up. Covid measurements in place are of the highest standard but not intrusive and certainly doesn’t effect the dining experience. Quality of food is fantastic, great portion sizes, very prompt service. We were also offered to take home some side dishes that we couldn’t quite manage to eat, one of the very few places I’ve been where they will still offer a ‘doggy bag’. Beautiful decor and lovely grounds to sit outside after your meal with a drink also a wee playground for the kids. 100% recommended and will definitely be our new go to place for eating out. less