Roker Hotel, BW Premier Collection

8 of us were at Roker for a family gathering. We all loved the hotel. The rooms were great and very well decorated. Huge bathroom with big bath! Breakfast was really good and great value. And the bar - fantastic gin selection and of course plenty of beers and lagers. Food was lovely too! Staff really friendly and helpful. Would definitely stay again and recommend highly. less

We stayed here due to attending a wedding....it was a lovely hotel. Room was big enough for the two of us. I liked the quirkiness of the decor. Our room didn't have a view but it didn't bother us. There wasn't anything I didn't like about this hotel...apart from the bar where the wedding was had no white or rose wine do had to go downstairs to get my drink. We would come back to this hotel for the air show next year I read on here that there wasn't many car parking spaces on the front of the hotel but there is an overspill car park at the back with security cameras and you can get to reception by coming through the entrance at the back. less

Staff very friendly. Good location. Very busy in the evenings. Unable to get a table to have drinks with friends we were away for weekend with. Loud music, bouncers on the door. The in place for young locals it appears. Breakfast very good. less

As gin fans, we stayed at The Roker Hotel specifically for the Poetic License bar (which was fabulous in every way!). The hotel has recently undergone a refurbishment and is rather lovely. The rooms are rather stylish although there were signs of wear and tear with the carpet and the bathroom but it didn't bother us. The hotel has a very strange set up to get to the rooms - there are lots of stairs, in lots of directions so if you have mobility problems I'd let the hotel know so they can choose the right room for you. We slept well and thoroughly enjoyed our visit. The presentation of the cafe and the bar is great, as is the entrance to the hotel. It was lovely to have dinner looking out over the sea, watching the sun set. I wasn't the biggest fan of breakfast (although I think that was more about what I chose; my husband certainly enjoyed his!) and service was very slow. Despite that, we'd certainly recommend the hotel. less

Saturday 19th August 2017: There is not enough on-site parking. Upon arrival (after a 330 mile journey), we found there were no parking spaces available at the front of the hotel. Following the signs, we located the last space in the rear car park. To access reception, it was then necessary to walk along a back lane, enter via a door and climb a steep staircase (no lift). All of this with two large suitcases. Having found reception, we were asked to pay the full amount of our stay up front. We were then given the key to Room 148. Upon entering, we immediately hated the room. It was small, dark and depressing. The ONLY storage in evidence was a single wardrobe, which also housed the tea/coffee making facilities. As far as we could see, there were no drawers or shelves. There were two of us and we were staying for eight nights. The final straw was when we pulled open the net curtains to reveal a dirty, littered rooftop with industrial vents sticking out of it. Not only was it unsightly but it smelled horribly of stale air. We returned to reception, to be told that we would need to stay in Room 148 until Tuesday and then we would be upgraded. I asked for our money back and we left. "I hope you find someone else to stay!" was the remark shouted at us, as we walked out. less