A big let down
16/05/2018 Amy M, County Durham, United Kingdom
Stayed here recently for one night and would have to say it’s not worth the money, the bar and the reception areas are great, fab decor and a good atmosphere! Cocktails again were great and reasonably... more
Stayed here recently for one night and would have to say it’s not worth the money, the bar and the reception areas are great, fab decor and a good atmosphere! Cocktails again were great and reasonably priced however that’s where it ends.
The bedroom was small, dark and insanely hot! The “double” bed was incredibly uncomfortable and more like a large single! The room was so small that the bed was pushed up against the wall so you could only get in it from the bottom if you were sleeping on the window side. Radiator also right next to the bed on the window side with a big pipe sticking out from next to the bed just above your head!
The bathroom was fine, no complaints about that and the overall cleanliness of the room was of a good standard.
The noise into the early hours was horrendous, I fully appreciate that there’s not much the hotel can do about that if they’re going to provide entertainment (a DJ in this case) but if you’re looking for a quiet relaxing night this is not the place for you!
The breakfast was again shockingly bad, especially when it is priced at £10pp extra!
Cold food in half empty serving trays, no eggs at all, a few scraps of bacon and some cold slimy mushrooms! This was at 9 o clock so not at the end of the breakfast serving!
Would definitely recommend the bar for a drink but if your looking to stay over I’d recommend somewhere else. less
TavistockHospitality, General Manager at Roker Hotel, BW Premier Collection, responded to this review
Dear Amy M
Thank you for your review of Roker Hotel, we have taken your feedback on board and relayed it to our team. I am sorry breakfast did not live up to our normal standards
We look forward to seeing you again in the near future