On The First Day of Christmas Best Western Gave To Me..
05/12/2018 thewise0ne, Tyne and Wear
...some of the poorest food by their standards. Having previously attended many functions at this venue, one thing that had never let us down was the quality of the food. On Saturday 1st December our ... more
...some of the poorest food by their standards. Having previously attended many functions at this venue, one thing that had never let us down was the quality of the food. On Saturday 1st December our party of 10 arrived for the first of the BW Christmas Party Nights. The décor of the room was appropriate, table location was good, bar service was quick and attentive but the food was not what was expected. To suggest the portion of beef was 'well done' to 'cremated' was an understatement. The Christmas pud was a slither, I would guess less than 1cm thick, roughly the size of a Jacobs cracker, supported by the meanest portion of custard. When I complained to one of the servers about the condition of the beef which had obviously been standing for hours on a hot plate, the response was that I could change it, but the replacement would be the same, and that others had complained too. As for the turkey....there were 2 slices of what looked like turkey ham folded and placed on top of mashed potato. Again, miles away from BW standards. Another down side to this review is that I have to go back in week or so with a dozen or so of my family to endure the same menu. Might sneak in a Subway ! less