New Continental Hotel, Sure Hotel Collection by Best Western

A warm welcome ( thanks Ellen ) spotlessly clean room and bathroom, hearty breakfast ( thanks James ) made for a pleasant stay. Parking very reasonable but do remember to pop your number on the keypad at reception We shall return less

We booked a 1 night stay to break up our long journey down to Cornwall. The hotel is in a great location, it is just a few minutes walk to the Hoe, the high street and nightlife. Parking was very reasonable, just £3 for 24 hours, just make sure to enter your car registration at the iPad in reception as we were not prompted to do so by the reception staff (we’ve been stung by ‘ParkingEye’ before). We booked a standard room and our first impressions of the room were good. However, upon closer inspection the bedroom furniture was tired, worn and dated with some questionable stains on the carpet and curtains. The bathroom however looked recently fitted and was spotlessly clean, the bed linen and towels also white and fresh. Sadly we had a very poor nights sleep, we found the mattress and pillows very hard. The old wooden sash windows didn’t not keep much noise out and being situated on a busy road, opposite a Wetherspoons it was also noisy late into the night. Regular gym-goers at home we deliberately booked a hotel with a ‘fitness centre’. We ended up spending a total of 10 minutes in the gym. The equipment is very old and tired with several pieces of equipment requiring maintenance - nothing like the pictures online. The swimming pool was equally as disappointing, it was much smaller than the online pictures, the water murky and too warm. Back to the windows, we feel it is worth mentioning the potentially dangerous situation in the bathroom. The only way to get any air into the room was to open the window upwards meaning that the opening was at floor level (see image). less

We had a lovely room on the 5th floor. No noise disturbance. Clean and well presented room with good facilities. Good swim and gym facilities. Breakfast was great, staff were welcoming and looked after us well. Great central location. Would look here first if I ever need an overnight stay in Plymouth again. less

sat night stayed on 3rd floor no noise from function room good location, breakfast good, staff very helpful variety of gym equipment only negative pool not for swimming as very small not like photo image less

We stayed here so we could go and watch Surrey scorchers play basketball at the Pavilion, we managed to park with no problem reception staff very friendly and helpful, our room was spotlessly clean and quite spacious ,the only thing was the ceiling was low in places but did not cause a problem we had a couple of drinks in the bar, lovely area to relax in ,breakfast was included with our stay ,we were greeted by a lovely member of staff called Marie who took our order as the food is cooked from fresh ,with a good selection to suit most people's tastes.we had a lovely stay and would highly recommend this hotel . less