Please don't think this Hotel is a relaxing country place or quiet Spa
Booked this hotel from a 3rd party site for Countryside Hotels. It was a surprise for my wife as it was our 25th Anniversary and it looked like a lovely Countryside Spa Hotel surrounded by a lovely go... more
Booked this hotel from a 3rd party site for Countryside Hotels. It was a surprise for my wife as it was our 25th Anniversary and it looked like a lovely Countryside Spa Hotel surrounded by a lovely golf course.
We got the Bed, Breakfast & Dinner deal.
On arriving we were allocated the darkest room on the ground floor, so was moved to the second floor which over looked the lawns where there was children playing.
We have no problem with children playing but it seems it was more like a hotel for families than what its advertised as a quiet retreat.
The spa pool is filled with families teaching their children how to swim, and if the parents are having a treatment then its a great place to go so your kids can play outside while you have a relaxing time in the treatment rooms.
The golf course (which does not belong to the hotel) charges £40 for 9 holes.
Overall I would highly recommend this hotel for a family break, your children will make friends as there are so many of them around.
Don't expect nice rooms, I've stayed in better Travel lodge's
But don't ask to swap your £30pp allowance for food in the restaurant for the bar food as the currency conversion brings it down to £18pp
. We packed up our bags by 9pm on the first night and headed home as not to destroy the children's fun playing outside. less
Angela Burns, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review
Thank you for taking the time to leave your review, although I am disappointed you rated us just 1 star.
We do not advertise our 4 star country house hotel as a "quiet retreat" therefore we do feel your comment is unfair. We are a busy hotel, offering a wide range of services, spa and leisure, restaurants, wonderful grounds and woodland walks.
Our pool is open to all hotel residents, although all children must be supervised by an adult at all times.
Thank you for your recommendation for families, which we really do appreciate. Many couples also enjoy visiting out hotel for the spa and treatments.