London Croydon Aerodrome Hotel, BW Signature Collection

680 Purley Way, Croydon, Surrey, CR9 4LT, England
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Room & Rates

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London Croydon Aerodrome Hotel, BW Signature Collection

Enjoy a hotel in a convenient location!

With leafy gardens, the London Croydon Aerodrome Hotel, BW Signature Collection (formerly a Hallmark Hotel) offers free fibre optic WiFi and 24-hour front desk. East Croydon Station is 2 miles away, offering services to central London in just 15 minu show more

For enquiries or to make a reservation please call 03330 034057

For meetings and events enquiries please call 0844 387 62 40

Please note due to Government Guidelines on Covid 19, some hotel services may be limited during your visit.
Hot plated breakfast will be available to all guests who have pre-booked on a breakfast rate otherwise guests will have the option to purchase a continental breakfast on property. Dinner will be available as room service
Bars, Free WIFI, Lift to all floors, Pets Allowed, Restaurants
There is charged parking available onsite.
Pets accepted
Chargeable £15.00 per night
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00
680 Purley Way, Croydon, Surrey, CR9 4LT, England

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Steve Tims
  • The Aerodrome **Temporarily closed**
  • Bar **Temporarily closed**
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The Aerodrome **Temporarily closed**


Guests stay for the stylish interiors, including a cosy palette punctuated by beautiful 1920s windows, and for the eclectic highly rated menu of modern British comfort food with some international favourites thrown in for good measure.

Our menu is based on feel-good home comforts foods bursting with classic dishes such as fish and chips to healthy superfood salads and indulgent desserts. We'd like you to feel at home, so sit back and relax in our inviting restaurant where you'll be well looked after by our friendly team.

Opening hours
Breakfast: 06:30 - 09:30
Lunch: 12:00 - 14:00
Dinner: 18:30 - 21:30
Weekend times may vary

Bar **Temporarily closed**

Contemporary Bar located in the Hotel Lobby

Opening hours
11:00-22:30
Weekend times may vary
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Weddings

We've been entrusted with couples' big days since the 1920s when Croydon Aerodrome first welcomed passengers, and visitors caught sight of its elegant neoclassical architecture. Since then thousands have celebrated their union here, cementing our reputation as one of the area's favourite wedding venues.

You'll be in the capable hands of our dedicated, professional events team who combine vast experience with the best contacts, ensuring your day is tailor-made with every requirement. Of course, the London Croydon Aerodrome also offers a wide range of rooms and suites so you guests can stay to enjoy every last moment of the party, along with brilliant local transport links to central London, road networks and Gatwick airport.

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Registrar

Registry office:
Croydon
Croydon Town Hall, Fell Road Croydon CR0 1NX
020 8726 6300

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Reviews of London Croydon Aerodrome Hotel, BW Signature Collection

Traveller Overview:
3.5 Rating: 1012 reviews
Excellent 35%
Very Good 26%
Average 16%
Poor 11%
Terrible 9%
Rating

tomandy123, wrote review 20/03/2020

Average at best

A lot of the staff in the restaurant are rude and blunt, however reception were always quite good and friendly. Food was also poor, always took ages and often was incorrect or taken to the wrong table... more

Owner Response
Vincent Fernandes, Guest Services / Front Office at London Croydon Aerodrome Hotel, Signature Collection by Best Western, responded to this review
Dear Tomandy123, Thank you for your feedback. I am disappointed to hear your feedback.Please accept my sincere apologies for the inconvenience caused. Rest be assured, I will investigate this and ensure corrective measures are in place for staff training. Please contact me directly should you have a reason to stay again. Kind Regards, Vincent Fernandes
Rating

Cas1609, wrote review 15/03/2020

Miss G

I arrived for my stay on the 12th March just before 4pm to be greeted at reception by the RUDEST receptionist I’ve ever met, I believe her name was Sofia, she couldn’t have been any more unapproachabl... more

Owner Response
Vincent Fernandes, Guest Services / Front Office at London Croydon Aerodrome Hotel, Signature Collection by Best Western, responded to this review
Dear Miss G, Thank you for your feedback. I am disappointed to hear your feedback of your most recent stay with us at Hallmark. Please accept my sincere apologies for the inconvenience caused. Rest be assured, I will investigate this and ensure corrective measures are in place for staff training. Please contact me directly should you have a reason to stay again. Kind Regards, Vincent Fernandes
Rating

Pricey248912, wrote review 14/03/2020

SHOCKING, VERY DISAPPOINTED

SHOCKING, VERY DISAPPOINTED. TV didn’t work, reception did nothing to sort the problem out as couldn’t get hold of them/ nobody was manning the desk and the room opposite ours was being used a brothe... more

Owner Response
Vincent Fernandes, Guest Services / Front Office at London Croydon Aerodrome Hotel, Signature Collection by Best Western, responded to this review
Dear Guest, Thank you very much for taking the time to share your experience on your most recent stay with us at Hallmark Croydon. Please accept my sincere apologies for the inconvenience caused. On behalf of our entire team, i would like to apologize for not exceeding you expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience in the future. Please contact me directly if you have a reason to stay again in future. Kind Regards, Vincent Fernandes
Rating

Abcd1878, wrote review 08/03/2020

Best hostess ever!!!

Ellie was amazing a credit to her company made me feel welcome from the start, not only beautiful but brilliant at her job if only I could afford to fly to the moon to get enough stars for her 👌👌👌�... more

Owner Response
Vincent Fernandes, Guest Services / Front Office at London Croydon Aerodrome Hotel, Signature Collection by Best Western, responded to this review
Dear Guest, Thank You for your kind words and sharing your five star review. I will certainly pass on your appreciation to Ellie. We look forward welcoming you soon again. Kind Regards, Vincent Fernandes
Rating

NeilM2511, wrote review 05/03/2020

Don’t let the foyer deceive you, traveller be aware!

Stayed for one night,pokey room definitely not worth the money, in desperate need of decoration, the online rates are very deceiving too, Croydon has MUCH better to offer than this dilapidated wreck. ... more

Owner Response
Vincent Fernandes, Guest Services / Front Office at London Croydon Aerodrome Hotel, Signature Collection by Best Western, responded to this review
Dear Neil2511, Thank you for your feedback. I am disappointed to hear your feedback on your most recent stay with us at Hallmark. Please accept my sincere apologies for the inconvenience caused. Rest be assured, I will investigate this and ensure corrective measures are in place. Please contact me directly should you have a reason to stay again. Kind Regards, Vincent Fernandes