Kings Lynn Knights Hill Hotel & Spa, BW Signature Collection...

Another wonderful stay at this hotel. The reception staff are so very attentive and welcoming as usual. We use this hotel as a stop over before visiting my elderly mother in Downham Market and they truly make every effort to ensure the customers come first. Obviously with Covid your breakfast is now served to you and not buffet and the staff work extremely hard to ensure everyone is looked after during your chosen time. Our room was lovely and had a balcony and as the afternoon was sunny we could relax with a glass of wine just looking over the fields. My husband had a conference meeting the following morning before we went to see mum and the WiFi was brilliant. They have coped extremely well with Covid measures and the you are constantly seeing house keeping around doing a fabulous job. Well done to you all and thank you for always looking after us. We look forward to seeing you again soon. Keep safe xxx less

We had two interconnecting garden rooms for our family of 4 (2 boys aged 9 and 11). The rooms were huge and we could have been in the same room. As the weather was fairly miserable, the extra space was appreciated. If we had been able to use the seating area outside then perhaps one room would have been sufficient. We had room service for dinner, breakfast was well organised, I guess a fridge in the room would have been nice, but that's not advertised so it's not as if we would have expected it. We managed to get a slot for the pool quite easily, and the covid measures were evident. We would go back. less

The hotel is lovely to look at in the outside and the grounds are well kept. We used the spa every day which was great and they have a brand new sauna. Do not get a massage!!! My partner and I both had one and experienced the same thing from two different girls. (When using hands far too soft and if you want pressure they use their elbows) Was in pain for days after. Breakfast was very good with the various options. less

We went for Afternoon Tea in the main restaurant. The location was lovely, beautiful setting. However, we were quite disappointed with the service We received - the waitress wasn’t sure what she was giving us .. “brownies, lemon drizzle...apricot or something I’m not sure.” After which she just left with nothing else said. We were then left for over an hour before we had to get up to go and ask for another drink. The food - some of the bread was a little stale and there was a small piece of mold on one of the scones. Cakes however were lovely and tasty :) Nice hot chocolates! Tea was fine however we did have a leaking teapot... We did later get in touch with the hotel who did respond quickly and first offered a voucher for a second Afternoon Tea. As we didn’t really want to try it again, we asked for a refund which they did issue. less

Disappointing ! One of this hotel that looks good on pictures but this was seriously disappointing in reality. Our both rooms were dirty with dirty carpet, smelly rooms and moldy curtains Tennis court was not useable as there as a broken net and we called in advance to make a tennis booking as we are players Breakfast was average Stuff was unfriendly We were awake 4 times during the night by the fire alarm due to a fault. We all ended up in pj in the parking at midnight and 2am in the rain I guess it can happen but stuff did not even acknowledge the inconvenience There are so many other charming hotels in the area at better prices, I would really encourage to not chose this hotel less