Hull Humber View Hotel, BW Signature Collection

Could be a fantastic hotel if they did something about cooling and heating systems. Rooms are too warm in winter, and completely unbearable in summer. I’ve stayed there twice (summer and winter) and both times I have heard other guests getting upset about the heat too and complaining to reception. Surprised there are not more reviews that mention this online. It ruined our visit to see family this summer, couldn’t get ready in the rooms or get much sleep, and had to wait a few hours to get a room transfer to a room which was still unbearably warm. I raised a complaint with a manager, he offered a complimentary stay which was lovely but doesn't sound like there are any plans to do anything about it, even though I’ve heard others complain about the heat too. Took our complimentary stay in December when I thought it would be cooler. We slept with the windows open all night (hearing the noisy road), completely mad for December! less

Evening meal was excellent, good nights sleep in warm and quiet room. Dog was well pleased with attention he received from all three staff on duty in the evening. Breakfast for vegetarian was low on variety and choice and some items were lukewarm. less

Attended for a function, hotel promotes free parking on website, no one on reception when we went in, spoke to member of staff to ask where to go, never mentioned registering car for parking, just been slapped with a huge fine, thankfully have purchase receipt for drinks so hopefully it will be resolved . Drinks service quite dreadful at bar, claimed no Prosecco, one could be seen clearly in fridge behind bar, no flutes and no trained staff . Took 25 minutes to sort and partner was only person waiting at the bar Safe to say if you are using hotel, make sure you register your car and if your holding a function make sure you warn your guests up front and finally BW signature collection hotel ? Ehhh I think someone’s having a laugh less

Perfect location for our trip, just off the main road (ignoring the diversion due to A63 being shut night of arrival). Brill views of river & bridge. Excellent evening meal & breakfast. Sizeable room. Comfy clean bed, clean bathroom. Comfortable stay. Small areas of decor worn & dated. less

We spent two nights at this hotel in mid September. The rooms are comfortable and the staff friendly. There is plenty of parking on site and the hotel is just off the A63 main road into Hull. It is also close to the entrance to the Humber Bridge so handy if you want to visit North Lincolnshire. The hotel seems to be a major wedding venue for the area and is thus busy and often noisy. Breakfast is buffet style and consequently the food is often only warm. The tea is not made freshly for each guest but served from a flask and is thus stewed. The evening meal was served in the bar area during our visit as there was a wedding party in the Restaurant, so the noise level was quite high. The menu and wine list were good and the food preparation was of a high standard. less