Gloucester Robinswood Hotel, BW Signature Collection

Marlston Close, Robinswood Hill, Gloucester, Gloucestershire, GL4 6EA, England
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Gloucester Robinswood Hotel, BW Signature Collection

Countryside walks and sports activities on your doorstep.

Set on the fringes of the historic city, Gloucester Robinswood Hotel, BW Signature Collection (formerly a Hallmark Hotel) is ideally placed for exploring a wealth of attractions and natural wonders. You can certainly keep active while you're here show more

24 Hour Room Service, Bars, Free WIFI, Gym, Indoor Pool, Pets Allowed, Restaurants, Spa Pool, Squash, No Lift
There is free parking available onsite.
Pets accepted
£15 extra charge, maximum 2 dogs.
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00
Marlston Close, Robinswood Hill, Gloucester, Gloucestershire, GL4 6EA, England
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Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • The Brasserie
  • Lounge Bar

The Brasserie

Heart-warming comfort foods are a staple of The Brasserie at Gloucester, BW Signature Collection by Best Western. Cooked with fresh, seasonal ingredients the menu features classic fare, including fish and chips, juicy steaks and our legendary stacked burgers. There's an energy-boosting superfood salad and gluten-sensitive options too. Round off your meal with a selection from our all-too-tempting dessert menu, which includes Great British favourites sticky toffee pudding and chocolate brownie. In the morning, our breakfast buffet will get your day off to the right start, with both continental and cooked options to choose from. If you're in a hurry, we provide breakfast to go with a selection of hot sandwiches and pastries.

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 18:30 - 21:15
Weekend times may vary

Lounge Bar

For snacks and light bites, head to our elegant bar and lounge. With plush carpets and furniture, it's a comfortable place to unwind after a long day exploring historic Gloucester. Snack on baked nachos, pizzas, paninis and burgers. Sports fans can watch all the latest European and Premier League football matches on BT Sport over a drink from our bar, which is well-stocked with world wines, craft beers, spirits and soft drinks. Afternoon tea is also served daily in the lounge, with a selection of dainty finger sandwiches, homemade scones and a glass of bubbly.

Opening hours
10:00-23:00
Weekend times may vary

Weddings

Dreaming of a chic country wedding? We're all about contemporary style and sophistication at Gloucester, BW Signature Collection by Best Western. We can cater for celebrations from intimate family gatherings to showstopping parties with dancing into the early hours of the morning. Our beautiful Merlot Suite is licensed to hold civil ceremonies and can accommodate up to 200 guests for an evening reception. It has access to a paved area and landscaped garden, ideal for those all-important photographs that capture your most special moments. Our professional team of wedding specialists will help to ensure everything runs smoothly so you have an unforgettable day. We'll give you the five-star treatment, providing you with a red carpet on arrival, toastmaster and table plan so you can celebrate in style.

For any enquiries please call Events Team on 01452 874829

Registrar

Registry office:
Registration of Birth, Death & Marriges
Shire Hall, Westgate St, Gloucester GL1 2TG
01452 425060

Spa & Leisure facilities

With experienced therapists, a full range of spa and beauty treatments available daily 10am to 6pm and wonderful, modern facilities this is the perfect place to plan a revitalising break or relaxing spa day. Are you ready to relax and revitalise? We offer a range of treatments including a hot stone massage for back, neck, shoulders, legs and arms. You could try Swedish massage for a real stress-buster, head massage to relieve tension, salt scrubs and de-toxifying body wraps. We also offer skin care and beauty treatments. The spa at Gloucester, BW Signature Collection by Best Western is open to guests of the hotel and non-residents. While you are here you can also make use of our other spa facilities such as the pool, spa pool, steam-room and sauna for a truly holistic day or weekend. We look forward to welcoming you to this relaxing environment. Whether you have just completed a day of meetings or some serious shopping and sightseeing, this is definitely the way to unwind in Gloucester.

  • Spa Facilities
  • Treatments

Spa Facilities

Large Heated Swimming Pool Children's Pool Spa Pool Steam Room and Sauna Gymnasium Squash Court Spa Treatment Rooms

  • No. of treatment rooms: 4
  • Minimum guests per booking: 1
  • Maximum guests per booking: 2
  • We encourage children to keep active and make the most of our facilities too whilst you are staying with us. They are welcome to use the swimming pool from 8.00am to 6.00pm Monday to Friday and 8.00am to 11.00am then 4.00pm to 6.00pm Saturday and Sunday. All children must be accompanied by an adult at all times.

Opening Times

Monday - Friday: 07:00 - 20:00
Saturday - Sunday: 08:00 - 20:00

Treatments

We have a wide range of relaxing treatments on offer daily from 10am to 6pm. These include indulgent facial treatments, massages and body treatments. A way of total relaxation during your stay or visit.

Health & Beauty
From £10.00 / Treatment
Massage
From £20.00 / Treatment
Mind & Body
From Free / Treatment
Aaaahhh! Leg & Foot Energiser
30 mins
From£35.00
Champagne & Truffles
60 mins
From£65.00
Facial
30 mins
From£35.00
Manicure
30 mins
From£25.00
Mens Treatments
60 mins
From£60.00
Mini Cleanse and Boost
15 mins
From£19.00
My Kind Skin
60 mins
From£60.00
Pedicure
30 mins
From£25.00
Presciptive Therapeutic Manicure
60 mins
From£35.00
Presciptive Therapeutic Pedicure
60 mins
From£35.00
The totally Quenched & drenched rehydration facial
60 mins
From£65.00
Waxing
15 mins
From£10.00
Windows Of the Soul
30 mins
From£35.00
1 Hour Full Massage
60 mins
From£60.00
30 minute Full Massage
30 mins
From£35.00
Back Massage
30 mins
From£35.00
Go figure
60 mins
From£60.00
Head Massage
15 mins
From£20.00
New Beginning's- New mum to be massage
30 mins
From£35.00
Raindrop massage
30 mins
From£35.00
Rocks Of The Mediterranean Hot Stone Massage
30 mins
From£35.00
Cooling Leg & Foot treatment
15 mins
From£19.00
Personal Fitness Consultation
20 mins
FromFree
Pilates
60 mins
FromFree
Spinning
45 mins
FromFree
Yoga
60 mins
FromFree

Make the most of our leisure facilities and enjoy some down time

Keep up your regular fitness regime and indulge in some well-deserved pampering in our health club here at Gloucester, BW Signature Collection by Best Western. Alongside a large heated indoor pool, there's also a smaller pool for the little ones to splash around in. Our state-of-the-art spa is equipped with a sauna and steam room, while treatments include hot stone massages, spray tans, waxing, facials and body wraps. Whether you've been in meetings or shopped 'til you've dropped, a spa session is a great way to unwind. If you still have energy to burn, enjoy a workout in our gym and exercise studio, or pair up for a game of squash in our professional glass-backed squash court with all leisure facilities open Monday to Friday 7am - 8pm and weekends 8am- 8pm.

Meetings & Events

Whether you're planning a training workshop, teambuilding session or major sales conference, our flexible meeting spaces will fit your event perfectly.

We're located on the outskirts of Gloucester, just a 5-minute drive from the M5 and 3 miles from the railway station, making the hotel easily accessible. And as we're right next to Gloucester Golf Club and Gloucester Ski & Snowboard Centre, we can help you organise some fun company away days. We have four meeting spaces, with capacities ranging from eight to 180 delegates in a theatre-style setting. Our biggest room is the Merlot Suite, which is perfect for large conferences and gala dinners. It has a private bar and offers direct access to the patio and gardens for when your event spills outside. Our Executive Boardroom for up to 20 people features comfort chairs and a 50-inch flat-screen TV, while our small-but-perfectly-formed Syndicate Boardrooms are great for interviews and conference calls. After working hard, unwind in our indoor swimming pool and spa treatment rooms.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
Merlot 180 120 60 60 170
The Executive Boardroom 0 0 0 20 28
Syndicate 1
0 0 0 8 0
Syndicate 2
0 0 0 8 0

Reviews of Gloucester Robinswood Hotel, BW Signature Collection

Traveller Overview:
3.5 Rating: 2344 reviews
Excellent 33%
Very Good 29%
Average 19%
Poor 10%
Terrible 6%
Rating

JoJo M, wrote review 22/01/2022

Food was nice…

Pleasant enough hotel but a bit tired. In the middle of a housing estate, miles from anyway. Food lovely, served quickly & staff polite, professional and attentive. Roaming sheep to die for bless ‘e... more

Rating

carolinehJ8215KL, wrote review 20/01/2022

Wonderful three night stay

Such an amazing hotel! The staff were excellent - warm, friendly but so professional too. Our room was exceptionally clean.The menu range and quality of food was great. We were spoilt for choice. The ... more

Owner Response
Bishwa Ghimire, Other at Gloucester Robinswood Hotel, BW Signature Collection, responded to this review
Dear Caroline H Thank you for your feedback and review. We are delighted to hear you enjoyed your stay with us and we hope you will return again soon. Kind regards Bishwa Ghimire Operations Manager
Rating

claire815, wrote review 17/01/2022

Worst experience ever!!

It took 15 mins for someone to arrive at reception to check us in at 6pml. We then arrived at our suite to find it stunk of cigarette smoke and had not been cleaned. Moved to 2 doubles which took 30 m... more

Owner Response
Bishwa Ghimire, Other at Gloucester Robinswood Hotel, BW Signature Collection, responded to this review
Dear Claire815 Thank you for your feedback and review. I am very sorry to hear about your experience and offer my apologies for the issues you had during your stay. Please be assured this is not our usual high standards. Kind regards Bishwa Ghimire Operations Manager
Rating

dawnjamesbowen, wrote review 17/01/2022

Great Hotel & Spa

Lovely hotel with great spa facilities! Restaurant food very nice, lunch menu slightly limited and same price as evening meals for some things. Staff very friendly and helpful. Rooms/decor a little ... more

Owner Response
Bishwa Ghimire, Other at Gloucester Robinswood Hotel, BW Signature Collection, responded to this review
Dear dawnjamesbowen Thank you for your kind review of Gloucester Robinswood Hotel We are delighted to read you enjoyed your stay with us and hope you return again soon. Kind regards Bishwa Ghimire Operations Manager
Rating

richardsalter1, wrote review 09/01/2022

Do not think about guest

No food over Xmas and new year didn’t tell guest before arrival of this nothing around the hotel to go and have meals had to drive or get takeaway each night under stocked bar the manger for got it wa... more

Owner Response
Bishwa Ghimire, Other at Gloucester Robinswood Hotel, BW Signature Collection, responded to this review
Dear richardsalter1 Thank you for your feedback and review of Gloucester Robinswood Hotel. The hotel called all guests who booked over the festive period to make them aware the hotel was operating only breakfast, I apologise if you booked after we made these telephone calls. The reason for this was the hotel could have only operated a dinner service with agency chefs and the cost of this could not have realistically been passed on to our guests. I do hope this clarifies the hotels decision and you will return in the future. Kind regards Bishwa Ghimire Operations Manager

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