Glasgow Argyle Hotel, BW Signature Collection

The hotel was was quite centrally placed but rather jaded. We were pleased there was a car park. We parked the car and notified the hotel. About two weeks after our holiday my husband received an invoice from our car hire company charging us £54 for parking on the hotel car park! He has written and complained but has had no response! Very expensive parking when it was supposed to be free! less

Was met by someone outside who said the Hotel was closed due to Government restrictions, went inside to find out this wasn’t true but would be closing the next morning. Advised no food available but was still charged for car parking which could have been avoided due to lack of food situation. There was a smell of smoke in the room on arrival so had to leave the window open to clear it. Room was a good size nice to have chairs and a table to sit at. Bed large and comfortable had a good nights sleep. Could have been better cleaned as there was some long hairs in the bath and a bottle top on the chair. less

Let’s start with the positives, the hotel is in a great location and Uber makes it very easy to get around. The hotel was nice and clean and the leisure facilities looked fab but we didn’t get a chance to use them. However our room was very disappointing, it was clearly outdated and could do with a freshen up as there was a slight smell, there was no chair for the dressing table - or a mirror on it either so I ended up taking a mirror from above a tall set of draws to be able to use it, the room was also incredibly dark - but the bathroom had a bath and surrounding mirrors which was nice. We then booked on for breakfast which was around £10 per head, a fair price but when we went down for it someone had used our room number so this caused an issue, we then got some fruit and drinks which were fine, then went for pastries which were stale and the bread for toast had a slight bit of mould in - we quietly mentioned this to a member of breakfast staff who couldn’t have cared less and then we left unhappy with it all. We informed the reception as we left who told us she would take this further but weren’t offered anything of goodwill. Based on this visit I would not stay again as it was overall disappointing. less

Guys what can I say about this hotel?? Well I have had the best experience with these guys, I work away and stay in hotels for a long period of time. Every member of staff was so helpful and couldn’t do enough for myself and my team. Barry the general manager was unbelievably helpful, professional and is such a funny person when you speak to him. I will 100% be staying here when I come back to visit. All of your team are a credit to this company especially John, honestly his customer service was outstanding, he was always smiling and joking and made us feel at home. Rooms are dated but honestly I didn’t care at all, I had the best nights sleep out of any hotel I have stayed in, in the past year. Gym is a decent size, pool is lovely just overall a good hotel to stay in with fantastic staff less

We booked into the hotel at very short notice as our boiler had broken and it was near work. The hotel exceeded expectations. The room was lovely, staff at breakfast each morning were so friendly and welcoming and although there was not a huge selection, everything was cooked freshly and plentiful. The only recommendation I would have, is that the little faults in the ladies changing room shoukd be fixed, it is old fashioned but the issue is the faults, it let's down a great leisure area. less