Gasthaus zur Waldegg, BW Signature Collection

Kantonsstrasse 8, Lucerne-Horw, 6048, Switzerland
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Gasthaus zur Waldegg, BW Signature Collection

The Gasthaus zur Waldegg, BW Signature Collection by Best Western in Horw is a particular boutique hotel in Lucerne. The central point by the fairground Allmend is a perfect start position for business travelling and vacation.

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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Gasthaus zur Waldegg, BW Signature Collection

Traveller Overview:
4.0 Rating: 77 reviews
Excellent 20%
Very Good 46%
Average 22%
Poor 9%
Terrible 1%
Rating

davidepX3175MK, wrote review 24/05/2019

Small historical Hotel near Luzern

Small and Old building with nice renovated rooms with all the comforts of a new one. Simple restaurant but food well prepared and nice service: I tried the Cordon Bleu and it was great! Definitely a m... more

Rating

subithere, wrote review 10/02/2019

Good place. Passing through

Pretty low key reception/check in. Our room was quite, comfortable and updated. Many stairs. There was good parking. Found places to eat and a grocery store within walking distance. We decided to pass... more

Owner Response
Manuela H, Hotel-Kommunikationsfachmann in Ausbildung at Gasthaus zur Waldegg, responded to this review
Dear Guest, Thank you for your Feedback. We are happy that you enjoyed your stay with us. Indeed our House does have quite a lot of stairs, at the moment we are investigating a possible location for an elevator. We hope to welcome you again in the future. Kind regards your Hotel Waldegg Team
Rating

Richard S, wrote review 08/02/2019

Not what was expected

Was due to stay with a hotel in different area with same name but was booked this instead. Compared to what we moved to the following day this was a great place to stay. Rooms were clean but basic, ... more

Owner Response
Manuela H, Hotel-Kommunikationsfachmann in Ausbildung at Gasthaus zur Waldegg, responded to this review
Dear Mr. Richard, Thank you very much for your great Review. We are happy to hear that you enjoyed your stay with us. We will make sure to inform our staff concerning your feedback. We hope to accomodate you again in the future. Meanwhile all the best your Hotel Waldegg Team.
Rating

yairj2017, wrote review 31/12/2018

Awesome restaurant, poor hotel

We chose this hotel for the fact that it had free parking. The hotel itself is part of the Best Western chain, and is deemed to be one of their Signature locations. From the moment we arrived we felt... more

Owner Response
Manuela H, Hotel-Kommunikationsfachmann in Ausbildung at Gasthaus zur Waldegg, responded to this review
Dear guest, We are very sorry to hear that you did not have a pleasant stay with us. On behalf of the entire team, I apologize for the inconvenience. We will take care of the problems to ensure you and our other guests a better stay in the future. Yours sincerely Your hotel Waldegg team
Rating

bloozaddict101, wrote review 15/09/2018

No elivator in a hotel with excessive and extremely narrow star ways.

No elevator, no help to carry bags, small stair ways, food poor. and as usual in switzerland price to value just does not equate. When I commented about the prices in Switzerland in General, the waitr... more

Owner Response
Manuela H, Hotel-Kommunikationsfachmann in Ausbildung at Gasthaus zur Waldegg, responded to this review
Dear Guest, thank you very much for your feedback. We are truly sorry for your bad experience and we will make sure to inform our staff that a reaction like this can not be allowed. Considering the elevator problem, indeed we do not have the opportunity yet to provide this service, still our staff should offer help to carry your bags and we are sorry for this missed opportunity. Thank you again for your review. Kind regards your Hotel Waldegg Team