Shockingly tired needs a refurb. Un-clean pool area!
I live nearby and ive been a health club member. It is in desperate need of a refurb. It's expensive and doesnt deserve to be. A glass roof fell through in the pool recently and instead of trying to r... more
I live nearby and ive been a health club member. It is in desperate need of a refurb. It's expensive and doesnt deserve to be. A glass roof fell through in the pool recently and instead of trying to refurb or sort out the pool area whilst they could they simply replaced it and binned all the pool plants. The tiles are orange and grotty, desperately needs a paint. The sauna spends most the time broken, as does the jacuzzi.I get abit sick of trying to stick up for the hotel and I find it such a shame that they dont feel the need to spend money on it. I have paid £45+ a month on membership and frankly I'm annoyed now. The pool is dirty and outdated. I'm hoping now theyve changed hands to best western they will sort it out but probably not. Stay at the hotels nearby as they seem better. less
Ash Nagar, General Manager at Derby Mickleover, BW Signature Collection by Best Western, responded to this review
Thank you for your review.
Although our health-club is currently closed due to covid-restrictions, we are looking forward to hopefully reopening the club in the new year. Although just before the pandemic begun, we did carry our some improvements in the club- we hope to carry this on in early 2021.
Thank you for your comments and we look forward to seeing you back soon.