Just a short 2-night stay for the switching-on of the Xmas lights, first visit and very impressed. Spacious, comfortable room with all the expected amenities. On the top floor, with a fine view toward... more
Just a short 2-night stay for the switching-on of the Xmas lights, first visit and very impressed. Spacious, comfortable room with all the expected amenities. On the top floor, with a fine view toward the Minster, it can clearly get a bit hot up there in summer, as we had a mobile air conditioner to call upon, and desk fans. Better to have these available than have to call for them. However, this was winter time, they weren't needed, and the heating was doing its job just fine.
Everything was very clean and tidy, and whilst some of the public areas bear the signs of many years' worth of bumps from luggage trolleys and such, and there's a few creaky floorboards in the corridors, it lends a nicely-used character to the place. With the age of the building, it's not all square rooms and straight corridors, such as you would find in a new-build hotel, and this I find appealing.
We had a spacious, spotless bathroom with piping hot water in both basin and shower (the room info booklet mentions recent upgrade to the hotel hot water system, and that certainly seems to have paid off - top marks there), and clear, cold, fresh water from the cold tap; something that other hotels in York and elsewhere seem to struggle with. Again, top marks for this.
Can't fault the place for convenience. A few minutes walk from the station, Minster on the doorstep, slap bang in the centre of everything.
Good job, Dean Court. Give yourselves a pat on the back. less
Steve B, Manager at Dean Court Hotel, BW Premier Collection, responded to this review
Thank you for taking the time to write a review following on from your recent visit to the Dean Court Hotel.
It is fantastic to read that you had an enjoyable stay with us, our rooms as you say are all individual shapes and sizes and I agree that by our rooms being laid out in this way it offers the hotel a certain charm.
Our building due to its age presents some challenges and it is difficult to gauge the ideal temperature for each guest but we do have mobile air conditioner units and heaters should our guests need them as well as our fans and our heating in the room and of course the staff are always on hand to help with any guests requests.
I hope that your first visit will be one of many and if so we look forward to welcoming you back to the hotel in the future.
Interim General Manager