Great location, near everything!
06/10/2019 754benets, Cambridge, United Kingdom
Good looking hotel with pleasant open spaces. But its best feature is its position - right next to the cathedral and the Shambles. And valet parking at £20 - not bad for York. DON'T take a 'cosy' ro... more
Good looking hotel with pleasant open spaces. But its best feature is its position - right next to the cathedral and the Shambles. And valet parking at £20 - not bad for York. DON'T take a 'cosy' room. Hot and cramped. The fridge and the noisy free-standing aircon unit take up a good chunk of the room. If we'd stayed more than two nights, I'd have moved. less
Steve B, Manager at Dean Court Hotel, BW Premier Collection, responded to this review
Thank you for taking the time to write a review, We do have a variety of rooms, some are large and some are small, some are rear facing and some are front facing, each can have an advantage depending on what it is you want from your room and so I will always advise our guests to call the hotel directly to ensure they will be happy with their choice and that it is the right room for them.
I'm sorry to hear that the cosy room wasn't the right choice for you and that the air con unit and fridge provided actually detracted from the stay.
Our location of course is perfect for almost every guest and I am pleased that this along with the valet parking service we offer added more of a positive element to your stay.
Please do call us directly if you are to consider staying again as I am confident we can exceed your expectations on a future stay.
Interim General Manager