Outstanding Venue and Amazing Staff
Well what can I say, the Castle green hotel was an outstanding place to hold my mother surprise 60th birthday party. From the moment I made first contact with the hotel they couldn't do enough to help... more
Well what can I say, the Castle green hotel was an outstanding place to hold my mother surprise 60th birthday party. From the moment I made first contact with the hotel they couldn't do enough to help and support me organise my event. The events team were excellent in their communication and explaining and describing the facilities they had to offer.
After several months of planning I drove up to the hotel and was blown away by its beautiful setting and a spectacular venue where we were holding the event. Again during the setup Staff couldn't have been more helpful. I will say the professionalism and the five star customer service we received from every member of the team we came in contact with left a positive impression an added to our overall experience and celebrating my mothers 60th.
The food on the evening was simply delicious, we had a hot buffet and there was ample food for everyone. we especially loved how they catered for the children of the group ensuring they had their own meals and had access to the food on the buffet table. the hotel were also excellent in catering for dietary requirements.
The Kendall suite offers the wonderful flexibility of having a quiet space for relaxing alongside the main function room and outside balcony. you certainly would not be disappointed with the amount of space on offer.
All that is left to say is thank you so much to the wonderful team at the Castle green hotel. I was absolutely delighted with how the event went and my mother was completely blown away by the fabulous surprise. I would like to give a special mention to Amanda the events organiser, Ami the supervisor on duty looking after us and the two fabulous barmen. less
Liz D, Marketing Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review
Thank you for your 5/5 review which we've shared to those you mention and the wider team here at CG.
Delighted that you, your mother, family and friends enjoyed her birthday celebrations. We know these memories are precious so we're thrilled that you all had a great time.