Missing Justin Wood
Having been to the hotel previously ,before the change in ownership. We booked a great British break off. Room was excellent spotlessly clean. We went for dinner expecting the same standard as we have... more
Having been to the hotel previously ,before the change in ownership. We booked a great British break off. Room was excellent spotlessly clean. We went for dinner expecting the same standard as we have previously enjoyed here. What a disappointment, a cauliflower should never be called a steak, it ruined the whole dish the cannoli did not have a chance of being good. Thinking we had just picked the wrong meal, we gave the restaurant another try. My husband ordered the hake which itself was nice, unfortunately the cauliflower made an appearance again. It ruined the dinner, we did bring this up with the restaurant manager we were offered a free sweet which was declined.The food appears not to have been tasted as a dish as a whole ,every ingredient should complement and enhanced each other. Did the chef taste these dishes? less
Liz D, Marketing Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review
Thank you for your review and apologies your meal in The Greenhouse was not up to our usual standard. Our new chef Andy, has yet to change the menu to his style of cuisine, and I will certainly pass on your comments to him.
Again apologies for the disappointment, I hope as previous guests you will give us the opportunity to get things right next time.