Super friendly, efficient and helpful
Had a lovely room (executive). Shower needs an update, but everything worked and the room itself was very spacious.
The lady on reception (Laura) was engaging, helpful with any queries and couldn't do... more
Had a lovely room (executive). Shower needs an update, but everything worked and the room itself was very spacious.
The lady on reception (Laura) was engaging, helpful with any queries and couldn't do enough to help
Also met the new manager - lots of changes made (apparently, this was my first visit) and more planned.
Thank you for a lovely stay! less
Robert Dixon, General Manager at Carlisle Station Hotel, Sure Collection by Best Western, responded to this review
Good Afternoon 378oliverr,
Thank you for taking the time to complete a review following your stay with us, it was nice to meet you during your time here.
We look forward to welcoming you back to the Hallmark Hotel Carlisle on your next planned trip to the area, and showcasing more of the positive changes that are being experienced within the hotel.
Kind regards
Rob Dixon
General Manager