Bournemouth Carlton Hotel, BW Signature Collection

East Overcliff, Grove Road, Bournemouth, Dorset, BH1 3DN, England
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Bournemouth Carlton Hotel, BW Signature Collection

Landmark seaside hotel overlooking the beach.

Perched on Bournemouth's famous East Cliff, Bournemouth Carlton Hotel, BW Signature Collection (formerly a Hallmark Hotel) offers dramatic views across the bay.
Built in the Victorian era, the hotel has a rich history and has attracted some ill
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The restaurant is currently closed. Continental breakfast is delivered to the room at £7.50pp and room service is available for dinner on a reduced menu.
Due to Government Guidelines on Covid 19, some hotel services may not be available/limited during your visit. Currently not available: Indoor and Outdoor Swimming Pool, Leisure Club.
COVID19 - Hotel will be closed 4th November - 2nd December due to Government restrictions
24 Hour Room Service, Bars, Free WIFI, Lift to all floors, Outdoor Pool, Pets Allowed, Restaurants
There is charged parking available onsite.
Pets accepted
Chargeable at £15.00 per pet, per night
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00
East Overcliff, Grove Road, Bournemouth, Dorset, BH1 3DN, England

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Frederick's Restaurant
  • Cocktail Bar

Frederick's Restaurant

With all that fresh sea air, you've likely worked up a hearty appetite. At Frederick's Restaurant, tuck into classic British dishes that use fresh, seasonal ingredients, from healthy salads to juicy steaks.

Overlooking the seafront, it's a scenic spot to dine, whether you're holidaying in Bournemouth with your partner or entire family. We cater for junior palates with a variety of fun creations, from ice-cream in a cone to candy floss and cola cubes.

A delicious buffet breakfast is served every morning. Choose from continental and cooked items, as well as vegetarian options and dishes cooked to order such as omelettes, poached eggs, porridge and kippers. You can also order a continental breakfast throughout the night via room service.

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary

Cocktail Bar

Our bar with terrace overlooking the sea is the perfect place to enjoy a drink and bite to eat after a business meeting, sightseeing trip or day basking on the sandy beach.

When the sun is shining, dine al fresco with a cool cocktail or glass of Pimm's and watch the sun dip down over the gleaming water. There's free Wi-Fi on the terrace too, so you can instantly upload your photos to social media.

Indoors, watch live European and Premier League football and other top events on BT Sport.

Opening hours
11:00-23:00
Weekend times may vary

Weddings

The historic Bournemouth Carlton, BW Signature Collection by Best Western provides a stunning location for a wedding by the sea.

Choose from eight event rooms for up to 200 guests. Five are licensed for civil ceremonies, meaning you can hold your entire celebration under one roof. You can even enjoy a sea view when you tie the knot as our garden gazebo is licensed to host ceremonies for up to 50 guests. We only hold one wedding at a time, so you're guaranteed our undivided attention throughout the day.

Our professional and friendly team of experienced wedding co-ordinators will guide you through the whole planning process from start to finish.

We have a variety of rooms for guests staying over, at a discounted rate, from double rooms for couples to self-catering apartments for families. We save the best for the bride and groom, of course, who'll get a beautiful suite with a sea view.

If you're on a tight budget, you can save by holding your wedding outside of the peak summer season.

Registrar

Registry office:
Dorset Council
Town Hall, Bournemouth, BH2 6DY
01202 454945

Spa & Leisure facilities

For those who wish to glow rather than perspire, there's Michelle's Beauty Salon, offering everything from Indian Head Massages and Hot Stone Massages to a Shea Bliss Therapy and your everyday maintenance treatments such as waxes, tints, manicures and pedicures.

In other words, Bournemouth Carlton has everything to make sure you return home with an enhanced holiday glow.

Spa Facilities

For those who wish to glow rather than perspire, there's Michelle's Beauty Salon, offering everything from Indian Head Massages and Hot Stone Massages to a Shea Bliss Therapy and your everyday maintenance treatments such as waxes, tints, manicures and pedicures.

In other words, Bournemouth Carlton has everything to make sure you return home with an enhanced holiday glow.

  • No. of treatment rooms: 1
  • Minimum guests per booking: 1
  • Maximum guests per booking: 1
  • All children under the age of 16 must be accompanied by an adult at all times when using the pool.

Opening Times

Monday: -
Tuesday - Wednesday: 09:00 - 17:00
Thursday: 09:00 - 20:00
Friday - Saturday: 09:00 - 17:00
Sunday: -

Make the most of our leisure facilities and enjoy some down time


The only facilities currently open is the outdoor pool from the 27th July to the 1st September 2020, no other facilities are currently available .

Meetings & Events

From training and board meetings to exhibitions and gala dinners, we're equipped to host a variety of events at the Bournemouth Carlton, BW Signature Collection by Best Western.

Our coas...

For any enquiries please contact events on 0844 387 62 40

From training and board meetings to exhibitions and gala dinners, we're equipped to host a variety of events at the Bournemouth Carlton, BW Signature Collection by Best Western.

Our coastal location provides a wonderful beachside setting for your event, and you and your guests can make use of our amazing leisure facilities, including indoor and outdoor swimming pools, a gym and a sauna.

Choose from seven meeting spaces that all have natural daylight and the latest in audio-visual technology. Free Wi-Fi is also available throughout the hotel, and there's plenty of parking. We offer capacity ranging from 10 in our purpose-built boardrooms through to 200 in the air-conditioned Meyrick Suite, which is perfect for large conferences, exhibitions and banquets.

Our events team will work closely with you to ensure everything is in place for a successful day.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Meyrick Suite 200 60 45 45 150
Causerie Suite 100 60 35 45 80
Library Suite 50 15 16 20 30
Orangery 40 15 16 24 30
Eisenhower 0 0 0 10 0
McMillan Suite 0 0 0 10 0

Reviews of Bournemouth Carlton Hotel, BW Signature Collection

Traveller Overview:
4.0 Rating: 1826 reviews
Excellent 36%
Very Good 30%
Average 16%
Poor 9%
Terrible 7%
Rating

CAROLINENEWNHAM, wrote review 07/11/2020

All the best Carlton.

To beat the impending lockdown restrictions I hastily booked a last minute trip here. Thank you so much to the 3 staff members who looked after me. I wish this lovely old hotel well for the future. Ho... more

Rating

whatcanwesay, wrote review 29/10/2020

My recent stay at The Carlton Hotel

We just stayed at The Carlton Hotel for four nights but afterr I had booked and then read some of the reviews I was a little bit worried. However, we found the hotel very clean and traditional and con... more

Rating

64Rob17, wrote review 25/10/2020

A delightful short break

We have stopped at a few Best Western hotels this has been one of the best stays we have had even thou we couldn't get the full experience covic19 restrictions. They have done all they can to make ou... more

Rating

tina2460, wrote review 16/10/2020

Lovely safe stay.

From the moment we arrived we received a lovely welcome from Kerry, everything was very organised and efficient. The room was small but adequate for us and our dog. Lovely sea view was a bonus. In the... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Many thanks for taking the time to give such nice feedback to the team, we all look forward to seeing you again, Paul Clarke, General Manager
Rating

Mike_S_19798, wrote review 16/10/2020

Lovely Hotel, Appalling Staff

This hotel is lovely and the facilities are wonderful. Location is brilliant. It is sadly let down by the awful receptionist (Kelly?) who was awfully rude and dismissive. Rolled her eyes every time I ... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Dear Mike, many thanks for the feedback, I am very pleased to tell everyone that Kerry is an amazing member of my team and since the 4th of July has had to clean rooms, cook food, serve behind the bar and do reception, and her role before lock down was in meetings and events! It suggests she to me she may of been on an off day which is no excuse but as general manager I’m able to reflect on all feedback from my guests which is why Kerry when she reads this will be re motivated for all she does for the Carlton.many thanks for your review and we all look forward to seeing you again, Paul Clarke general manager.