Bournemouth Carlton Hotel, BW Signature Collection

East Overcliff, Grove Road, Bournemouth, Dorset, BH1 3DN, England
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Bournemouth Carlton Hotel, BW Signature Collection

Landmark seaside hotel overlooking the beach.

Perched on Bournemouth's famous East Cliff, Bournemouth Carlton Hotel, BW Signature Collection (formerly a Hallmark Hotel) offers dramatic views across the bay.
Built in the Victorian era, the hotel has a rich history and has attracted some ill
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Outdoor pool will be re-open 28/5/21. Indoor pool, Sauna and Jacuzzi will re-open 21/6/21
24 Hour Room Service, Bars, Free WIFI, Indoor Pool, Lift to all floors, Outdoor Pool, Pets Allowed, Restaurants
There is charged parking available onsite.
Pets accepted
Chargeable at £15.00 per pet, per night
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00
East Overcliff, Grove Road, Bournemouth, Dorset, BH1 3DN, England
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Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Frederick's Restaurant
  • Cocktail Bar

Frederick's Restaurant

With all that fresh sea air, you've likely worked up a hearty appetite. At Frederick's Restaurant, tuck into classic British dishes that use fresh, seasonal ingredients, from healthy salads to juicy steaks.

Overlooking the seafront, it's a scenic spot to dine, whether you're holidaying in Bournemouth with your partner or entire family. We cater for junior palates with a variety of fun creations, from ice-cream in a cone to candy floss and cola cubes.

A delicious buffet breakfast is served every morning. Choose from continental and cooked items, as well as vegetarian options and dishes cooked to order such as omelettes, poached eggs, porridge and kippers. You can also order a continental breakfast throughout the night via room service.

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary

Cocktail Bar

Our bar with terrace overlooking the sea is the perfect place to enjoy a drink and bite to eat after a business meeting, sightseeing trip or day basking on the sandy beach.

When the sun is shining, dine al fresco with a cool cocktail or glass of Pimm's and watch the sun dip down over the gleaming water. There's free Wi-Fi on the terrace too, so you can instantly upload your photos to social media.

Indoors, watch live European and Premier League football and other top events on BT Sport.

Opening hours
Weekend times may vary


The historic Bournemouth Carlton, BW Signature Collection by Best Western provides a stunning location for a wedding by the sea.

Choose from seven event rooms for up to 200 guests. Five are licensed for civil ceremonies, meaning you can hold your entire celebration under one roof. You can even enjoy a sea view when you tie the knot as our garden gazebo is licensed to host ceremonies for up to 50 guests. We only hold one wedding at a time, so you're guaranteed our undivided attention throughout the day.

Our professional and friendly team of experienced wedding co-ordinators will guide you through the whole planning process from start to finish.

We have a variety of rooms for guests staying over, at a discounted rate, from double rooms for couples to self-catering apartments for families. We save the best for the bride and groom, of course, who'll get a beautiful suite with a sea view.

If you're on a tight budget, you can save by holding your wedding outside of the peak summer season.

For any enquiries please call Events Team on 03300283411


Registry office:
Dorset Council
Town Hall, Bournemouth, BH2 6DY
01202 454945

Spa & Leisure facilities

Bournemouth Carlton Hotel boasts a fully equipped gym and health suite along with an outdoor pool (open seasonally).
Whether you want to relax in the sauna and jacuzzi or feel the sun on your skin, this hotel has everything you need.

Spa Facilities

  • All children under the age of 16 must be accompanied by an adult at all times when using the pool.

Opening Times

Monday: -
Tuesday - Wednesday: 09:00 - 17:00
Thursday: 09:00 - 20:00
Friday - Saturday: 09:00 - 17:00
Sunday: -

Make the most of our leisure facilities and enjoy some down time

Please note that the outside Pool is only open during the summer months.

Meetings & Events

From training and board meetings to exhibitions and gala dinners, we're equipped to host a variety of events at the Bournemouth Carlton, BW Signature Collection by Best Western.

Our coas...

For any enquiries please contact events on 0844 387 62 40

From training and board meetings to exhibitions and gala dinners, we're equipped to host a variety of events at the Bournemouth Carlton, BW Signature Collection by Best Western.

Our coastal location provides a wonderful beachside setting for your event, and you and your guests can make use of our amazing leisure facilities, including indoor and outdoor swimming pools, a gym and a sauna.

Choose from seven meeting spaces that all have natural daylight and the latest in audio-visual technology. Free Wi-Fi is also available throughout the hotel, and there's plenty of parking. We offer capacity ranging from 10 in our purpose-built boardrooms through to 200 in the air-conditioned Meyrick Suite, which is perfect for large conferences, exhibitions and banquets.

Our events team will work closely with you to ensure everything is in place for a successful day.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Meyrick Suite 200 60 45 45 150
Causerie Suite 100 60 35 45 80
Library Suite 50 15 16 20 30
Orangery 40 15 16 24 30
Eisenhower 0 0 0 10 0
McMillan Suite 0 0 0 10 0
Riviera Suite 0 0 0 0 0

Reviews of Bournemouth Carlton Hotel, BW Signature Collection

Traveller Overview:
4.0 Rating: 1826 reviews
Excellent 36%
Very Good 30%
Average 16%
Poor 9%
Terrible 7%

CAROLINENEWNHAM, wrote review 07/11/2020

All the best Carlton.

To beat the impending lockdown restrictions I hastily booked a last minute trip here. Thank you so much to the 3 staff members who looked after me. I wish this lovely old hotel well for the future. Ho... more


whatcanwesay, wrote review 29/10/2020

My recent stay at The Carlton Hotel

We just stayed at The Carlton Hotel for four nights but afterr I had booked and then read some of the reviews I was a little bit worried. However, we found the hotel very clean and traditional and con... more


64Rob17, wrote review 25/10/2020

A delightful short break

We have stopped at a few Best Western hotels this has been one of the best stays we have had even thou we couldn't get the full experience covic19 restrictions. They have done all they can to make ou... more


tina2460, wrote review 16/10/2020

Lovely safe stay.

From the moment we arrived we received a lovely welcome from Kerry, everything was very organised and efficient. The room was small but adequate for us and our dog. Lovely sea view was a bonus. In the... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Many thanks for taking the time to give such nice feedback to the team, we all look forward to seeing you again, Paul Clarke, General Manager

Mike_S_19798, wrote review 16/10/2020

Lovely Hotel, Appalling Staff

This hotel is lovely and the facilities are wonderful. Location is brilliant. It is sadly let down by the awful receptionist (Kelly?) who was awfully rude and dismissive. Rolled her eyes every time I ... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Dear Mike, many thanks for the feedback, I am very pleased to tell everyone that Kerry is an amazing member of my team and since the 4th of July has had to clean rooms, cook food, serve behind the bar and do reception, and her role before lock down was in meetings and events! It suggests she to me she may of been on an off day which is no excuse but as general manager I’m able to reflect on all feedback from my guests which is why Kerry when she reads this will be re motivated for all she does for the Carlton.many thanks for your review and we all look forward to seeing you again, Paul Clarke general manager.