Bournemouth Carlton, BW Signature Collection by Best Western

East Overcliff, Grove Road, Bournemouth, Dorset, BH1 3DN, England
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Bournemouth Carlton, BW Signature Collection by Best Western

Landmark seaside hotel overlooking the beach.

Perched on Bournemouth's famous East Cliff, Bournemouth Carlton, BW Signature Collection by Best Western offers dramatic views across the bay.

Built in the Victorian era, the hotel has a rich history and has attracted some illustrious gu
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Restaurant is currently closed and breakfast is continental only
24 Hour Room Service, Bars, Free WIFI, Lift to all floors, Outdoor Pool, Pets Allowed, Restaurants
There is charged parking available onsite.
Pets accepted
Chargeable at £15.00 per pet, per night
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Richard Allsopp
  • Frederick's Restaurant
  • Cocktail Bar

Frederick's Restaurant

With all that fresh sea air, you've likely worked up a hearty appetite. At Frederick's Restaurant, tuck into classic British dishes that use fresh, seasonal ingredients, from healthy salads to juicy steaks.

Overlooking the seafront, it's a scenic spot to dine, whether you're holidaying in Bournemouth with your partner or entire family. We cater for junior palates with a variety of fun creations, from ice-cream in a cone to candy floss and cola cubes.

A delicious buffet breakfast is served every morning. Choose from continental and cooked items, as well as vegetarian options and dishes cooked to order such as omelettes, poached eggs, porridge and kippers. You can also order a continental breakfast throughout the night via room service.

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 18:30 - 21:00
Weekend times may vary

Cocktail Bar

Our bar with terrace overlooking the sea is the perfect place to enjoy a drink and bite to eat after a business meeting, sightseeing trip or day basking on the sandy beach.

When the sun is shining, dine al fresco with a cool cocktail or glass of Pimm's and watch the sun dip down over the gleaming water. There's free Wi-Fi on the terrace too, so you can instantly upload your pics to social media.

Indoors, watch live European and Premier League football and other top events on BT Sport.

Opening hours
11:00-23:00
Weekend times may vary

Weddings

The historic Bournemouth Carlton, BW Signature Collection by Best Western provides a stunning location for a wedding by the sea.

Choose from eight event rooms for up to 200 guests. Five are licensed for civil ceremonies, meaning you can hold your entire celebration under one roof. You can even enjoy a sea view when you tie the knot as our garden gazebo is licensed to host ceremonies for up to 50 guests. We only hold one wedding at a time, so you're guaranteed our undivided attention throughout the day.

Our professional and friendly team of experienced wedding co-ordinators will guide you through the whole planning process from start to finish.

We have a variety of rooms for guests staying over, at a discounted rate, from double rooms for couples to self-catering apartments for families. We save the best for the bride and groom, of course, who'll get a beautiful suite with a sea view.

If you're on a tight budget, you can save by holding your wedding outside of the peak summer season.

  • Registrar

For any enquiries please call Sarah Finn on 0330 0283411

Registrar

Registry office:
Dorset Council
Town Hall, Bournemouth, BH2 6DY
01202 454945

Spa & Leisure facilities

For those who wish to glow rather than perspire, there's Michelle's Beauty Salon, offering everything from Indian Head Massages and Hot Stone Massages to a Shea Bliss Therapy and your everyday maintenance treatments such as waxes, tints, manicures and pedicures.

In other words, Bournemouth Carlton has everything to make sure you return home with an enhanced holiday glow.

  • Spa Facilities

Spa Facilities

For those who wish to glow rather than perspire, there's Michelle's Beauty Salon, offering everything from Indian Head Massages and Hot Stone Massages to a Shea Bliss Therapy and your everyday maintenance treatments such as waxes, tints, manicures and pedicures.

In other words, Bournemouth Carlton has everything to make sure you return home with an enhanced holiday glow.

  • No. of treatment rooms: 1
  • Minimum guests per booking: 1
  • Maximum guests per booking: 1
  • All children under the age of 16 must be accompanied by an adult at all times when using the pool.

Opening Times

Monday: -
Tuesday - Wednesday: 09:00 - 17:00
Thursday: 09:00 - 20:00
Friday - Saturday: 09:00 - 17:00
Sunday: -

Meetings & Events

From training and board meetings to exhibitions and gala dinners, we're equipped to host a variety of events at the Bournemouth Carlton, BW Signature Collection by Best Western.

Our coas...

For any enquiries please contact events on 0844 387 62 40

From training and board meetings to exhibitions and gala dinners, we're equipped to host a variety of events at the Bournemouth Carlton, BW Signature Collection by Best Western.

Our coastal location provides a wonderful beachside setting for your event, and you and your guests can make use of our amazing leisure facilities, including indoor and outdoor swimming pools, a gym and a sauna.

Choose from eight meeting spaces that all have natural daylight and the latest in audio-visual technology. Free Wi-Fi is also available throughout the hotel, and there's plenty of parking. We offer capacity ranging from 10 in our purpose-built boardrooms through to 200 in the air-conditioned Meyrick Suite, which is perfect for large conferences, exhibitions and banquets.

Our events team will work closely with you to ensure everything is in place for a successful day.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Meyrick Suite 200 60 45 45 150
Causerie Suite 100 60 35 45 80
Library Suite 50 15 16 20 30
Orangery 40 15 16 24 30
Eisenhower 0 0 0 10 0
McMillan Suite 0 0 0 10 0

Reviews of Bournemouth Carlton, BW Signature Collection by Best Western

Traveller Overview:
4.0 Rating: 1791 reviews
Excellent 36%
Very Good 30%
Average 16%
Poor 9%
Terrible 7%
Rating

karenO159SS, wrote review 10/08/2020

Covid birthday break

From getting a personal call reassuring me of accommodation to walking into that enormous room with all its old world charm everything was amazing. Especially after the friendly and charming check in... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Dear Karen, many thanks for recognising my amazing team who are going above and beyond, and myself, we are all passionate about giviing everyone a great experience, with kind regards Paul Clarke, General Manager.
Rating

GillyZip, wrote review 10/08/2020

Brickbats and Bouquets

Our trip to Bournemouth was booked just after Christmas and surprisingly we still came along two weeks ago. Came with my Daughter and Grandson, and had two lovely rooms where we could see the bay and ... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Dear GillyZip, many thanks for the kind words and support for the team, we look forward to seeing you again, Paul Clarke, General Manager.
Rating

jwiles0862, wrote review 09/08/2020

Disgraceful

This Hotel has some serious problems We’ve been here around 4 /5 times but this time was just awful. The nights stay was in the region of £200 a night for 2 nights was £400 approximately . Where do yo... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Dear Jwiles0862, on behalf of the team many thanks for your feedback during this difficult time for us all.We are all very frustrated that you chose to use this platform to give feedback, apposed to speaking to one of us during your stay as we all know you would of left happy.Since re opening we have always made it clear on facebook, and third party platforms how we were operating to give guests the oppurtunity to decide themselves if they would like to stay with us or not, i am sorry that you did not see this, as you would of probably decided not to of stayed with us, i also note that you stayed last year and posted a negative review and you were not happy.Reffering to your pictures future guests should be assured we do regular two hourly pool tests, and also water bacterial tests to ensure the pool is safe, when you have a mixture of rain and heat and people swimming the water will discolour, and to date there have been no issues, only lots of happy guests as it is the only outdoor pool open with a lifeguard in Bournemouth.Public toilets and external areas are always hard to manage in respective of keeping clean all the time, but we do check regularly to ensure they are. The TV reception was faulty and i am pleased to say it is now repaired, and the team are checking to ensure all soap dishes are fitted correctly.I am always happy to re assure guests how we are operating and answer any questions, and have done so since we have opened, my email address is paul.clarke@bournemouthcarlton.co.uk.Once again many thaks for placing feedback and please do contact me shoudl you wish to return so i can assure you of my persoanl attention, with kind regards Paul Clarke, General Manager
Rating

tracey h, wrote review 09/08/2020

Great stay

No cooed breakfast at the moment only continental. Outdoor pool clean and tidy. Location was perfect for us a 10 minute walk into the town centre. Friendly staff and easy check in and out. I would rec... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Dear Tracey H, many thanks for the kind feedback and im delighted you had a great stay, kind regards Paul Clarke, General Manager.
Rating

heatherclairehawkins, wrote review 07/08/2020

Carlton Hotel Bournemouth

The hotel is is great need if a refurb but we received a warm welcome during these very difficult times. The location of the hotel made up for any problems with tired carpets! We have stayed here many... more

Owner Response
Paul Clarke, General Manager at Bournemouth Carlton, BW Signature Collection by Best Western, responded to this review
Dear Heatherclairehawkins, many thanks for the kind feedback and we are all glad you had an enjoyable stay, with kind regards Paul Clarke, General Manager.