Blunsdon House Hotel, BW Premier Collection

We had a family group of 20 with ages from 8 to 80 to celebrate my mums 80th birthday. The hotel amenities were great with something for everyone - a lovely pool, tennis court, nice bars and restaurant and above all very friendly and helpful staff. Thanks for a lovely weekend. less

We had a wonderful stay at the hotel in October. The staff went above and beyond. They were so welcoming and accommodating with the extra help that is always needed with our 2 young children. When we arrived early we were able to use the swimming pool and a member of staff there was extra specially helpful with all of our luggage and filling us on local amenities. We were with a large group celebrating a 40th birthday and the restaurant staff are able to give us our own area which was fantastic. On checking out we left some toys in our room and the staff are very kindly post them back with some extra goodies for our children. The rooms were also perfect for families as they have lots of space and a bunkbed. We will definitely be staying here again as we felt so welcome and the facilities were so modern and extensive. Thanks all for our stay! less

We visited for a spa day, at a cost of £250. Food was poor, treatment was let down by incessant chat by the therapist. Then when we got home, the hotel called numerous times, literally as we got in the door, to say they had undercharged us and we owed a further £15 and needed to pay it now. The hotel could not account for the additional cost, they could not offer a reasonable explanation and jus kept telling me that I had to pay another £15 on top of the £250. I paid the extra and made a formal complaint, I received no reply. I then emailed my complaint directly to the manager, again, no reply. I called, no reply. Such a poor service, it ruined the visit completely and we would not go back. less

We had our lovely wedding ceremony and reception at Blunsdon House Hotel this weekend and it was AMAZING! Grace, the hotels wedding coordinator was incredible from start to finish, throughout all the preparations and planning stages to the day itself where she was on hand all-day to keep things running smoothly! She went above and beyond to make this memorable experience for us. The hotel itself has stunning views and we really enjoyed them from the balcony of the honeymoon suite, we sat a looked at the stars and watched the sunrise across the countryside. Our guests all appreciated the hotel and it is extremely family friendly, the park and pool kept all the children entertained. We also used the on-site bar, restaurant and spa, all the staff are professional and together help made the whole experience unforgettable! We would like to thank them all. We would highly recommend this hotel both to future brides and grooms and those with families wanting a mini-break! less

Overall pleasant Sunday lunch with family. Starter and main course Food was a buffet which you helped yourself to…nice but prefer to be served due to people all using same implements to serve. Didn’t feel Covid19 safe. Service was ok but staff stood around chatting when they could have been more attentive. Once flagged they came immediately to see us. Catered for one gluten free in our party. Lots of space in the dining room. Nice atmosphere for families. less