Blunsdon House Hotel, BW Premier Collection

A two nigh5 stay to attend a local wedding. Very accessible hotel from the motorways on the ringroad and nestled in the quiet countryside. Rather spread out facilities. A little more help when checking in, with bags over to Pavilion, location of restaurant and bar and walks through the grounds would have been useful. However the staff for the most part where lovely and freindly. The bar staff very welcoming and domestic room maids helpful. However the DM at breakfast one morning was grumpy and most unwelcoming and unhelpful although we addressed our concerns derictlty to him at check out, he has made no attempt to justify his lack of service and professionalism. His attitude alone made this a less than perfect stay. We can all have an ‘off day’ but it’s a pity that he didn’t feel it nessessary to apologise, and has let himself and this hotel down. less

On Saturday eight of us attended for a carvery meal. Starters salad meats smoked salmon and prawns in sauce were a delight. There was a selection of meat including turkey and beef. All vegs were fresh and cooked well. The parsnips went down well. Pudding a mix of vanilla cheeses cake and choc fudge cake were enjoyed by all. Good restaurant good service and testy food less

As the title of the review would suggest, the competence and approach of staff was the main highlight. Without exception, they were all friendly, polite, helpful and seemed happy in their work (or were very good actors!) It may sound quite basic, but it can be rare to find this and so I think it is important to recognise decent staff. In terms of the hotel itself, the room was spacious and clean with a very pleasant balcony area. The décor was slightly dated, and the bed was disappointing (very soft and worn). However, this was not at the expense of a good night's sleep. The restaurant experience was very enjoyable, again with reference to the staff in this area. The meals were delicious and the menu was varied. There were no hidden extra charges, unlike some hotels; the parking was free. The layout of the hotel is that of a complex, and had a slight 'Center Parcs' feel, which isn't a bad thing in itself. This was a business trip, but I would go back for 'pleasure.' less

We spent one night here in an executive room with balcony. Parking was excellent and although we arrived early our room was ready. Our room was on the 1st floor and although we had a balcony, I felt that the room was very dark and claustrophobic, both curtain tie backs were broken so we were unable to tie back the curtains fully. I called Reception to report that our tv was not working and to see if there were any brighter rooms but was told they were all the same. Someone came up to look at the tv and got it to work but said the lead was broken. The hotel itself we found quite soulless and seemed oddly laid out. Whilst we were eating our evening meal in the bar (which was really good food) there were people walking through from the gym in their workout gear which we found strange. We had a lovely view from our balcony which was not overlooked at all. less

Surprised by the friendly, helpful and professional service we received from all members of the team at the hotel during a weekend event stay Huge room, granted a tad dated but, clean and everything in it you needed plus stunning views Fantastic and highly recommended .... oh and fantastic value with it 👍 less