Hotel looks nice from outside but once through the doors very dark decor. Reception staff upon check in quite friendly. Hotel was very quiet and thus not their fault due to current situation, no atmosphere at all. Room was ok nothing great but just ok(never got upgraded which somehow you might have thought they would, due to hardly anyone in hotel and such sorry situation for everyone).
I booked this hotel because it had a pool, but extremely disappointed at the decor and unwelcoming pool. It was OK though, as don’t want to be negative. Due to the pool being way down on lower floor of hotel and the fact that you have to go on your own at a specific time, due the situation at present... it didn’t feel safe at all!
There were no offers for breakfast at all, which is weird... as all accommodation are quite empty, with lots of offers you would think the York Best Western Eastbourne, would be giving guests offers and a very welcoming stay
The radiator in the bedroom was very dirty, but as said with all hotel accommodation being down by 80% since March the revenue is way down to keep
Hotels up to scratch.
It is OK here though, but if booking like me for swimming pool and thinking due to the branding of this hotel, you would get nicer accommodation, alas this is not the case. You can pay half price and stay very close.
Enjoy your stay though less