My husband and I spent last weekend at your hotel and were delighted with the service we received. Our daughter (having rung the hotel) treated is to a bottle of bubbly which was in an ice bucket with a little note.Every member of your staff was most polite, pleasant and helpful. In particular we would mention Becky at reception, and Ewa at breakfast who was most charming and very keen for us to have the breakfast we wanted, cooked in the manner we wished.
We thought our two-night stay was excellent value through Travelzoo which included full English breakfast which was brilliant. Although the booking offered standard room, we called the hotel in advance and paid for seaview room which had obviously recently been refurbished and was modern, had shower and bath, and an enormous bed.
Some parts of the hotel were somewhat tired looking but we assume this is work in progress. We look forward to returning to try the pool, which we didn't have time to use.
We requested afternoon tea, the scones were delicious and arrived promptly.
Every single member of your staff we came into contact with, maids, reception, dining room staff, were a credit to your hotel.
One point I would mention is the fact that it would be nice to have a small complimentary bottle of water for guests in the bedrooms. Having said that, staff were perfectly willing to top up your bottle.
We would certainly recommend your hotel and like to return in the not too distant future.
N and P Bond less