Best Western York House Hotel

We had a lovely large room facing the sea. It was clean and tidy, and even had a fan to help cope with this heatwave. The staff were friendly and willing to please. Amy on Reception (& Bar) was friendly, approachable and ingenious in thinking in outside the box to meet my request. Joe in the dining room had a lovely mannerism with the guests. He had a great eye for detail and ensured everything was available. I particularly liked the way he made time to speak to the guest, ensuring all was well. Although there was no car park at the hotel, parking permits were available at Reception for £1. The hotel is situated a short walk from the pier and not too far into town. Down side - small portion of starters. I ordered some whitebait and l had a serving of 5 little fish! I ordered fish cake and received a small fish flavoured mash coated in crumbs. Small pool. It looked great on the website photos so we packed our swimming stuffs but was disappointed when we saw it. less

We used a 'red letter day experience' for our one night stay at the York Hotel. As the hotel was nearly full we booked a family room facing the sea which incurred a £25 supplement, which was well it. The food was very good and the staff and management were first class. We would definitely come back again. less

We stayed here for one night and loved it. The check in was friendly and efficient and our room clean and comfortable. We had a lovely family room that consisted of a king bed and two singles with a window overlooking the ocean. Plenty of room for us. Breakfast was included in the dining room which was a buffet style and quite a good choice. We had to park quite a way from the hotel as it was a weekend and all the on street parking near the hotel had been taken (we parked in a ticket car park) but we knew this would most likely happen. less

My wife and I stayed at the above for a two night break and stayed in a fabulous sea view room with queen size 4poster bed and a jacuzzi bath. We were a little disappointed with the breakfast which did not have as much choice as many hotels we have stayed in and the staff weren't that friendly but we had a good break. less

Spent 2 nights here recently and although the general areas are a little tired the room was really lovely and staff so helpful - will definitely return. The breakfast was both buffet and you could order freshly cooked items at no extra cost apart from the champagne breakfast. The evening meal although we only had 2 courses was also really nice. less