Best Western York House Hotel

Went to this hotel for my partners bitthday. I contacted the hotel before via email to ask about beest parking as I know they don't have a car park when I booked it, they responsed very qucikly explaining that we could park along the seafront (right outside the hotel) for £1 a day by getting a parking permit when checking in, and if unable to park then the streets behind the hotel were free. However there was amble parking outside the hotel which was brilliant. Parking permits last until 11am the next day. We had a very warm welcome from the staff and went to our room, we booked a standard sea view room and it was beautiful. Massive bay windows looking out over the beach and the room was huge, lovely high ceilings and the biggest bed I've ever seen. In the room we had 2 bottles of local apple juice, 2 apples, 2 pears, suki tea bags, chocolate and pear biscuits and other tea and coffees. The room was rather hot but that was just due to the weather, the window was easy to open and there was a fan provided which was perfect. Bear in mind that the hotel is in front of the seafront road and can be quite busy with cars which was noisy at times, but woth the windows shut it wasn't loud at all. The only down side was that they were doing a lot of work on the beach meaning very large vechicles going along the beach starting at 7am which were very noisy and woke us up as had the windows open, obviously no fault of the hotel at all. We ate both nights in the bar resturant, the food was lovely and very reasonable prices, seemed to be popular with other guests too. Breakfast was great too, very attentive staff and very good selection of food and drinks, better to go early as gets busy from 08:30, but even then the service dpes not faulter. Absolutely brilliant hotel and staff, loved it! less

stayed 4 nights with partner, right next to the sea, close to the pier nice town, got a really good offer on groupon for breakfast included, quiet hotel (it was october) but managed to get the pool to ourseleves which was nice. the staff were very nice and helpful good things: warm pool, average breakfast (wouldnt pay extra for it) clean modern tidy room, tidied each day, room came with towels, toiletries and tea & coffee & kettle not so good: parking is difficult always found myself squeezing into small parallel spaces, pool changing rooms were not nice at all, really grim and horrid, less

Although our twin bedded room was on the small side, both it, and the shower room were spotlessly clean and beds comfortable. Not a fan of buffet breakfasts which tend to be lukewarm but excellent selection and served in pleasant dining room. Staff very friendly and helpful. less

We arrived in Eastbourne after three weeks of heavy-duty tourism. My husband had a cold which was descending into his chest. One look at our ocean-view room with true king-sized bed and we knew we needed to just stay here the rest of the trip. We were able to book two more nights, and we're very glad we did this. It was a perfect place for rest and recovery, with an on-site restaurant or options of short gentle walks into town to eat. We had good response from staff to any little issues that came up for us. So glad we had this spot. less

Excellent staff. very friendly. good breakfast. comfortable bed. reasonably priced bar with a nice view of the seafront and the pier. 10 minute walk to town centre. would be my first choice of hotel if i stayed in Eastbourne again. less