Doable but needs work
21/07/2019 a2CATnJT, Saline, Michigan
The hotel is not in the greatest location, but they have been updating the outside and the inside has been fully renovated. The pool and breakfast were very enjoyable. Our King room was massive and w... more
The hotel is not in the greatest location, but they have been updating the outside and the inside has been fully renovated. The pool and breakfast were very enjoyable. Our King room was massive and would have been great if it had been cleaned properly. We found chips, twist ties and what appeared to be dried pizza bacon on the floor by the sofa. The table was not clean and there was a used coffee pod in the pot we had to clean out. There was also hair in the shower. Lighting in the room is dim and the bedding was a sheet, an old blanket and another sheet turned sideways as the topper. less
Henry P, General Manager at Best Western Woodstock Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best Western Woodstock Inn