Best Western Woodstock Inn

990 Lake Avenue, Woodstock, Illinois, 60098-4244, United States
based on 383 reviews Trip Advisor Logo
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Best Western Woodstock Inn

Ranked 1 hotel in Woodstock and the surrounding area. Experience small-town charm with big-city amenities at this quaint Woodstock, Illinois hotel just minutes from historic downtown Woodstock.

The Best Western Woodstock Inn offers affordabl
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
990 Lake Avenue, Woodstock, Illinois, 60098-4244, United States

Reviews of Best Western Woodstock Inn

Traveller Overview:
4.0 Rating: 383 reviews
Excellent 48%
Very Good 30%
Average 11%
Poor 3%
Terrible 6%
Rating

ruisaj, wrote review 27/07/2021

one of the worst

i chalked up this hotel being inexpensive to its proximity to a major highway, being more rural, instead this hotel is inexpensive because it is crappy on every level. i do not recommend staying here ... more

Owner Response
bob Patel, General Manager at Best Western Woodstock Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

heatherpW3604PF, wrote review 26/07/2021

Terrible Check-In and Smell

My sister booked a block of rooms for her wedding 07/24/2021 and half of the block of rooms were cancelled upon check-in INCLUDING the bride!!!! They were simply turned away upon check-in saying thei... more

Owner Response
bob Patel, General Manager at Best Western Woodstock Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Your sister book room that taken by his family member that was stayed Friday and they also have room on Saturday. they book only 3 room for their name and those room taken by Margaret (her family member. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

MarineVet1, wrote review 24/07/2021

Met my expectations

I read reviews about this hotel being dirty/not clean but I didn't find that to be the case. Yes, the hotel is old and needs improvements but my room was clean and comfortable, which is important to ... more

Rating

coffeelover2021, wrote review 23/07/2021

Mold

Our room stunk of mold and had visible water damage on the ceiling. A family member had another room at the hotel and it smelled too, but not nearly as bad. And our ottoman was very dirty and had a wh... more

Owner Response
bob Patel, General Manager at Best Western Woodstock Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

kasandram480, wrote review 18/07/2021

Worse hotel ever

The owner is very disrespectful. Didn't get the room I paid for, the bed was hard as a rock, the food tasted like it was old. Overall I will never stay at this hotel again. I wont stay there if I was ... more

Owner Response
bob Patel, General Manager at Best Western Woodstock Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.