Terrible
Don’t know if I was given the one room that was bad but this was awful, other doors slamming next door to us waking us up through the night, the shower power works on the same lever as the heat so you... more
Don’t know if I was given the one room that was bad but this was awful, other doors slamming next door to us waking us up through the night, the shower power works on the same lever as the heat so you have to turn it right up to get a decent temperature but the power nearly knocks your head off and the extractor fan barely works. Damp patches all over the ceiling in both rooms. And abit of advice, if you want a decent night sleep don’t look behind the headboard, definitely hasn’t been cleaned since it’s been put there. £100 is a ridiculous amount for the room we stayed in for 2 nights. Room 107, avoid at all costs. less
Nikki Roberston, General Manager at Best Western Dundee Woodlands Hotel, responded to this review
On behalf of our entire team, I would like to apologise for not exceeding your expectations and apologise other guest's disturbed your sleep. We do have a night porter on shift had you advised of the disturbance. I'll have our maintenance department look into the shower pressure and ceilings as yes, we had a leak but that was fixed and also our housekeeping team to address behind the headboard.