Best Western Woodbury Inn

Very helpful and friendly staff. They accommodated our needs quickly and efficiently. The front desk quickly worked to correct a Hotels.com reservation that did not get conveyed to them correctly and made sure that I paid no more than I had been expecting to. The staff, particularly Ms. Rose Caruso, Breakfast Experience Agent, got us going each morning for our trip to the US Open at Flushing Meadow with enthusiasm and helpfulness that I have not encountered before. She was a superstar! Clean rooms and terrific employees. Convenient and priced right for our trip less

We were more than satisfied with our stay at this Best Western. We only needed an overnight stay following a nearby wedding. The room was a nice size with all the amenities needed. Quite a nice complimentary breakfast was available too. The breakfast agent, Rose, was a gem. She saw that our son, who happens to be autistic, needed help and she couldn't have risen higher to the occasion. I felt like a princess mom. This certainly made the stay a blessing. less

We were in the building that faces Jericho Turnpike. Everything in the building seems run-down. The entrance door was always smelling of cigarette smoke, even though the entire facility is non-smoking. Also, right outside the entrance door is where they park all of the dirty linen carts, waiting for washing/drying. So, it's a mess all day. Scarlett, at the front desk was very pleasant and helpful. The staff that provided breakfast was pleasant and kept the food stations filled. However, the breakfast room is much, much too small for the hotel this size. The bedroom itself was relatively clean when we first arrived, but the housekeeping staff who came daily left things undone. A dirty towel was left on the floor, toothpaste was left on the countertop, etc. The grounds weren't particularly well kept. There was litter in the hallways and the elevator. The place just needs a giant facelift and thorough cleaning. Although we frequent Best Westerns in our travels, we would not return to this one. less

Wonderful and Kind Staff at Best Western Woodbury. The staff helped me navigate the area during a very difficult time. I had a lovely room, free internet, free parking, and a delicious breakfast every morning. I was always greeted with a smile and kind words. Thank You from the Bottom of My Heart. less

Great staff and very helpful. At check in they were able to upgrade our room from a double to a king size bed. Breakfast was excellent with scrambled eggs, made to order waffles, bagels, oatmeal, coffee and muffins. less