Best Western Woodbury Inn

I remember back in the day there was a restaurant in the front but all of that is closed. The whole facility is being renovated. They still have full breakfast. There are some crazy drunk people here and i'm pretty sure we smelled crack at one point but it's all good nobody bothers you here. I hope to come back some day when the pool and restaurant are open. less

The hotel itself was okay. I say this because upon check-in to the room, there was a pair of boots outside our door that remained the entirety of our stay. Were they a worker's pair of boots or a rando that lost them on his or way to what?!?! We'll never know. So that was a bit unsettling. Next in the room itself (room 230 btw), the tv had only one working channel, the HLN network. Never have I been so ensconced into the "Mind of a Serial Killer" in my life but alas that is the price to pay for having access to only one channel. The room also reeked of cigarette smoke, surprising since there were many notices stating this is a smoke free room. Positives - good water pressure in the shower, hot water was very good and the room itself was clean. The beds were comfy with big fluffy comforters and the pillows were adequate as well. Stay here - yes. Expect to watch many things on tv while getting ready - no. less

This place is awful. If we weren't so tired from driving all day we would not have stayed. There was only one set of dishes (there was two of us), the cookware was dirty, old (the finish was wearing off), and had loose handles - so dangerous. There were no dish soap, dish towels, or paper towels. The bath towels had holes. The room smelled old, that you could tell at some point it was a smoking room. The front desk person did not have access to housekeeping so could not look for what we needed. They managed to scrape up a set of dishes but they had cracks. The only thing that was okay was the bed itself - but maybe we were too tired to notice anything wrong. Breakfast was terrible. Why offer bread when you can't toast it? Perhaps muffins would have been a better choice. The turkey sausage was terrible. One bite and in the trash it went. The egg (omelet???) was not much better. It is time to renovate from top to bottom, inside and out. We were supposed to stay more than one night but got out the first thing. Found another hotel for only a $20 more that was incredibly wonderful!!! So glad we got out. less

At the moment (and for the past 3?hours) there has been a family of 3 adults and 9 children in the pool. The kids range in age from an infant in a diaper to teenagers. ALL of them are running, jumping, and screaming. This includes the father, who is throwing the teenagers in the pool, and the mother, who is hollering to be heard over all the others. Not one of them has worn a mask any of the MANY times they’ve been closer than 6 feet to us. Nor do they stay 6 feet away from others in the pool. They’ve driven us out of the pool and another group away from the patio completely. This is the part that pertains to the hotel. We went back to the lobby to explain the situation and that we have been coming here multiple weekends each year for maybe 6 years ... specifically to use the pool. Never before have we encountered such a rude family. The woman at the desk said she’d talk to them. We saw her speaking with them, but we have no idea what she said to make their behavior worse. When we explained that their behavior and their closeness had driven us from the pool, she told us that they had every right to behave as they were, and that there was no requirement for social distancing within the pool ... which is untrue in the State of New York. Further, there is a prohibition (as at NY restaurants) of any single group larger than 10 people, as this group is. https://coronavirus.health.ny.gov/system/files/documents/2020/06/doh_covid19_pooladvisory_061120_0.pdf As I said, we are long-time visitors and we have noticed a definite decline in the condition of the property, the front desk personnel, and the amenities. We have often seen violations of the pool rules, and have never seen anyone from hotel staff check on the pool and its patrons. Today, not only was our peaceful use of the pool disturbed, at times our health was endangered, with the hotel staff erroneously supporting those who violated the NYS rules. less

I recently stayed at the Best Western Woodbury Inn and was highly impressed with their strive for thorough cleaning during this pandemic. I was walking back to my room and saw the manager cleaning a room with a sanitizing machine. It's good to know I can travel and not have to worry about where I am staying. I will definitely return. less