Best Western Woodbury Inn

Single double bed room like a closet. So much room deodorizer that even after an hour with the door open no change. Plug receptacle under desk had no cover, a hole with adapter plugged in hard to explain but looked unsafe. So dissatisfied called customer service and were offered a deal but even with discount we checked out. After 4 HR drive and seeing the ratings we were shocked. We use best Western normally and have never had anything negative to say. less

We had stayed at this hotel 2 years prior and decided to try it again on a recent visit. This location is an older motel style unit with many updates done or in progress. The rooms are clean, nothing spectacular but nice with decent TV, king size bed and small sitting area. The staff here is amazingly accommodating and friendly !!! We arrived after a long day of travel early and inquired if our room would be ready. They explained it’s usually an extra charge if we occupy the room before 12, but they took our number and would call us as we went to a neighboring mall. Around 11:30 we received a call saying our room is ready and come on back! Awesome! They also have a great free breakfast in the mornings and offer soup at 4 pm to fill that afternoon void you may have. Shuttle service is also offered free between 8am -8 pm to local locations upon availability. This is a really nice feature that was mush appreciated. So if you are looking for a hotel with a great staff and value, try the Woodbury Best Western! less

Staff was really helpful, courteous, they went out their way to make my stay more enjoyable. breakfast was really good the hotel was clean, the public restroom was really clean. Overall an excellent experience. less

I was happy with the staff interaction and the breakfast that was provided by the hotel. The staff was very friendly and quick to assist me with any issues that I had. The breakfast had a lot variety as well. The room was pretty clean and had a decent amount of space. However, there were a few things that occurred that I felt should have been caught by the staff before I even arrived. First, all of my sheets had stains on them. This is including the comforter. I had to strip my bed and put new sheets on them. The shower head was broken. There was a chunk of it missing, so the water just fell to the floor rather than spraying out. Lastly, the heater did not turn off. When I called the Front Desk, I was advised to unplug it. This wasn't really plausible since it was winter in NY with a snowstorm. less

I stayed only for one night, but I would have loved to stay longer. The hotel is a motel style building, nicely decorated, very clean, quiet and comfortable. All you need for a good night's sleep. Breakfast was awesome. I would definitely stay again. less