25/02/2018 SeattleFlynn, Seattle
The pros were large room with love seat couch sitting area. Good breakfast for a BW with hot food, large and small yogurt containers and sliced peaches in a cup. Friendly front desk staff. It is a g... more
The pros were large room with love seat couch sitting area. Good breakfast for a BW with hot food, large and small yogurt containers and sliced peaches in a cup. Friendly front desk staff. It is a good location, easy on/off from the 5. They had a small indoor pool and gym. There are 2 restaurants across the street. One was pizza, burgers and the other was the Ram. Both were crowded at 5:30 on Fri, I assume popular with the after work crowd. At the end of the block in a strip mall was a Hunan Kitchen where we ate. It was OK Chineese food for on the road.
Now for the 3 star rating: There were some safety concerns with hotel. First, the door to the room was missing metal plate in door jam so it was jiggily when closed and could of easily break open with a foot. Second, it was a 4 story hotel and all the stair well doors were left open all of the time. This is a fire hazard, and the sign next to the door indicates that. Third, it was wet outside, and they had a small mat at entrance with a tile floor. We came in from outside and almost slipped on the tile floor after taking one or 2 steps on the mat - like the floor was waxed or something. Someone could have EASILY fallen. We did notify the front desk at check out about the door to the room and she said she would tell maintenance to fix it. These safety concerns can be easily addressed and not sure why they haven't. The place doesn't seem up to BW standards.
Our room was on the side facing the freeway and could hear the traffic. I assume it would be much quiter on the back side.
Would I stay there again? - only if I had to. less
BW_Wilsonville, General Manager at Best Western Wilsonville Inn & Suites, responded to this review
Thank you for letting us know about your recent experience here at the Best Western in Wilsonville. I highly appreciate your feedback and will address your concerns directly.
Hopefully we get a chance to see you again in the future , to see if you like the improvements!
All the best,