Don't stay for the Breakfast! Beds are pretty comfy though
17/06/2017 Lori A, Minden, Nevada
We have stayed at this location 2 or 3 times now. We also tried the Holiday Inn Express next door...overall, this property is a better choice because the beds are comfortable, but they really need to ... more
We have stayed at this location 2 or 3 times now. We also tried the Holiday Inn Express next door...overall, this property is a better choice because the beds are comfortable, but they really need to work on their breakfast. It is by far the worst breakfast we have every had, almost inedible...why even offer something if it's not worthwhile? Just stop offering breakfast and drop the price by $20 and we will go to a restaurant where we can get something good. HIE offers an awesome breakfast, but their beds aren't comfortable...they have a nicer property with a better breakfast and they also charge more. Sorry, but when the bacon and sausage are floating in water and taste like they've been sitting in water and even the waffles aren't any good, it's time to do something! So your choices are: Comfy bed...stay at this hotel...good breakfast and not so comfortable bed...stay at HIE next door. less
66sureshp, Front Office Manager at Best Western Willows Inn, responded to this review
I received your complaint concerning your stay at The best Western Willows Inn. I would like to apologize if your were unsatisfied with our breakfast selection:( Our is goal to provide excellent service to the guests who stay with us, We Will definitely take your comments into consideration to improve our breakfast :)
We will make every effort to address the issue in order to make sure that it does not happen again for you or our other guests.
Although it can't make up for your poor experience, I would like to invite you back to our Hotel for a better experience:) Our goal is to make any situation better for you, Thank you for bringing the problem to our attention. We hope to see you again in the near future.
Any questions or concerns please do give us a call 530-934-4444