Great location, average hotel
We loved that most everything was within 10 minutes: restaurants, golf courses, and a wawa. We were here for a golf vacation. Chose this BW for its gym, pool, and breakfast. Of those, only the pool wa... more
We loved that most everything was within 10 minutes: restaurants, golf courses, and a wawa. We were here for a golf vacation. Chose this BW for its gym, pool, and breakfast. Of those, only the pool was open. Gym closed due to mold/mildew and buffet due to COVID. New breakfast is a bagged option with fruit, granola bar, and cereal. Go to Shortys instead. Aggravated by the fact that they don't check on your room for new towels every day -- we had three men sharing towels. Had to chase them down each day before we left for the day. Very annoying. Mattresses were unusually firm for a typical hotel which was greatly appreciated. Carpets are old and smell of old, stale cigarettes but it's not overwhelming. Overall an average hotel but above average for the price. less
, General Manager at Best Western Williamsburg Historic District, responded to this review
I am sorry about cigarette smell - we are non smoking hotel and we do fine 250.00 every time we catch a guest smoking. I am sorry and just as upset as anyone concerning smoking.
We are getting back to normal from covid - Restaurant will be open for breakfast May 1st and Gym will be back to normal same time. I will ask Housekeeping the issue with towels - they are changed every oter day if stayover but housekeeping knows that if towels are used then they are to be replaced. I am sorry and will coach team.