Best Western White Mountain Inn

We spent one night at this hotel last night. As soon as we entered the first stairwell that lead to our room the smell of damp was overpowering. Then when we entered our corridor outside the room, it smelt better. But that damp was worrying. The hotel should fix that. The room was nice. Standard BW stuff, with extremely comfortable beds, and a lovely view out of the window. Reception on arrival was friendly and efficient. However the next morning, the girl manning Reception and the breakfast was offhand and bordering on rude. Might I suggest to Management that she has a little extra training in Customer Service?? Breakfast was adequate and plentiful with quite good coffee. All things considered it was a good night's stay, and if we were in the area again, we would probably return to this hotel. less

I don't usually write reviews but i know I look at the reviews as I travel. This hotel was the only option and it was late so we stayed at this location. We were told it was the last room available. Although the parking lot was empty. The guy at the Desk was friendly when we checked in. The room was ok but it was dirty and not worth what we paid. The breakfast was lacking ( I could handle that) but the worst part was how unkept the serving area was. Very dirty! Trash overflowing, dirty tables and I even saw a rat trap with droppings where the food was being stored. Clean it up and this wouldn't be a bad stay. less

This Best Western provided what we wanted - a good sized clean room, plenty of parking, nice outlook and position, quite a good breakfast with various options. A solid Best Western standard hotel located very close to some very pretty towns and scenic drives. Some nice food options nearby as well. less

We chose this hotel as a place to stay before visiting White Mountain National Forest. Overall, it's a bit outdated and could benefit from some renovation. Our room was clean and big enough for us. The bathroom counter was a bit too small. Although we had a ground floor room, we didn't hear much noise from the upstairs room. There is some noticeable traffic noise from the nearby highway. They seem to be using scented candles (or perhaps some kind of spray) to give the place an autumn scent. The smell wasn't unpleasant, but perhaps a bit too strong. Allergy sufferers, be aware. There doesn't seem to be much in terms of restaurants or services in the town of Franconia, but this place is a reasonable drive from other towns, such as Littleton, where there are plenty of places to eat and shop. As always, we appreciate the included breakfast and Wifi. less

Stayed for 2 nights 28th and 29th sept 2017. Could not believe we had to eat breakfast on paper plates and had to use plastic cutlery, this is a first and hopefully a last. We had to ask about changing facilities for pool, none available? Expected to go back to room to change and shower! Did not use. Did not think it value for money, no bar/food or communal area. On the plus side, it's based in a good location and the room was a decent size and clean. less