Best Western White Mountain Inn

87 Wallace Hill Road, Franconia, New Hampshire, 03580, United States
based on 754 reviews Trip Advisor Logo
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Best Western White Mountain Inn

Choose this Franconia hotel - close to a variety of outdoor activities and Granite State College.

The Best Western White Mountain Inn is an outdoor enthusiasts dream! Located in Franconia, this New Hampshire hotel proudly offers the best in
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
87 Wallace Hill Road, Franconia, New Hampshire, 03580, United States

Reviews of Best Western White Mountain Inn

Traveller Overview:
3.5 Rating: 754 reviews
Excellent 27%
Very Good 34%
Average 19%
Poor 9%
Terrible 8%
Rating

Shannonhcombs, wrote review 30/11/2020

Very impressive

I was extremely impressed with the beauty and cleanliness of this hotel. The staff were extremely kind and courteous. The rooms were neat and clean with perfect heating and cooling. Great value and... more

Owner Response
Tina M, General Manager at Best Western White Mountain Inn, responded to this review
Hi Shannonhcombs , Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our friendly staff, clean rooms and our amenities were to your liking. We are glad you enjoy staying with us and we hope to see you again. Kind regards, Vinkal
Rating

scorpus12037, wrote review 23/10/2020

Very nice

Checked in on a Thursday afternoon, the fellow behind the desk was friendly and knowledgeable and helpful. The room was clean and up-to-date. Plenty of hot water in the shower. And so quiet during the... more

Owner Response
Tina M, General Manager at Best Western White Mountain Inn, responded to this review
Hi scorpus12037, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming, clean and plasant place to stay. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Kind regards, Vinkal
Rating

dogguy07, wrote review 14/09/2020

A Great Hotel With a Beautiful View.

During these Covid challenging times it was great to get away to a beautiful hotel, with clean rooms,a friendly and helpful staff,a covid adapted breakfast, indoor pool, exercise room, and laundry fac... more

Owner Response
Tina M, General Manager at Best Western White Mountain Inn, responded to this review
Hi dogguy07, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much. Vinkal
Rating

spktravels, wrote review 20/08/2020

Barely a 4

The Best Western is within a reasonable ride from most locations in the area. The hotel is dated and the rooms are sorely in need of a renovation. The mattress was too soft but I was able to sleep... more

Owner Response
Tina M, General Manager at Best Western White Mountain Inn, responded to this review
Hi spktravels, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was accommodating and polite, however, I do regret that you experienced several shortcomings during your stay. Actions shall be taken to improve everything on priority and you can have a good stay next time. Thank you again for your feedback, and we hope to be able to exceed your expectations in the future!
Rating

twocrazies123, wrote review 16/08/2020

1st Time at this Hotel

The location was fantastic. The Staff at front desk (Fuzil, Taylor, James??) was so friendly and you could actually joke with them. Tons of wildlife was enjoyable while these wild animals were visitin... more

Owner Response
Tina M, General Manager at Best Western White Mountain Inn, responded to this review
Dear Valued Guest, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a friendly and accomodating experience for our guests. I am sorry to hear that you did not thoroughly enjoy your stay especially with the condition of your room and the sheets. I want to let you know that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. Kind regards, Vinkal