Best Western White House Hotel

We stayed one night after visiting the WB Harry Potter Studio tour as it's not too far away and has it's own car park. The hotel is 2 minutes walk from the central part of Watford so easy access to restaurants and bars. The hotel itself is clean and pleasant. The staff are very friendly. Yes we had to pay a £50 security deposit but it's only held and is returned to you. The rooms are clean and simple for what you need. I thought the bed was incredibly comfortable, I had a great nights sleep! The breakfast was good, your standard cooked breakfast items and a few continental items. All in all it was a good experience. less

Pretty poor hotel, bathrooms don’t look to have been decorated in 30 years, rooms far too hot to sleep (even though it was cool outside), walls so thin you can hear everything going on in the room next door, building work going on outside the hotel which starts very early and goes on all day, no safe in the room, bed very uncomfortable less

We stayed here for 2 nights and had one of the newly refurbished rooms on the ground floor which was clean and spacious although it was very hot. The reception staff were always really friendly and helpful. We didn’t have breakfast at the hotel and I don’t believe it serves any other meals than this. The location is very convenient to town. Parking is limited. less

I have stayed at this hotel several times over the past 12 months, only on this occasion was I asked to pay a £50 damage deposit (even though they said that this is charged every time), I have never been asked to pay this before and wasn't advised of this before arriving at the hotel. During my stay at this hotel (after paying the damage deposit) the toilet seat broke (this has never happened in the past) and none of the £50 was refunded, this seems excessive! The other guests were also very loud and sleeping was difficult less

The hotel is about a fifteen minute walk from Watford junction station, and the shuttle bus to the Harry Potter tour, which is why we chose this hotel. Somewhere between twenty and forty minutes to get into euston by train. I assume the hotel has amended practice based on previous reviews as we did receive an email before hand explaining about limited parking and the deposit to cover the room. The reception staff were very friendly and helpful when we arrived, I would suggest for future that maybe guest are emailed with details of where the car park is before arriving. As we originally parked in front of the hotel, then had to move the car and the junction can be a little busy at times. We had no issues with noise or disturbances during our stay here. I enjoyed the breakfast, it was unhurried and peaceful, the lady in the room again was friendly and helpful. All items are marked with allergens and gluten free bread was available on request. Just as a side note for the Harry Potter fans who enjoy a walk, it is about an hours walk to the studio tour with footpaths and appropriate crossings along the walk less