Best Western Westminster Hotel

451 WMC Drive, Westminster, Maryland, 21158-4336, United States
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Best Western Westminster Hotel

Welcome to the Best Western Westminster Hotel!

Westminster is conveniently located to Marylands largest cities and several capitals, but theres a lot more to the area, like the seven nearby vineyards and fine dining options.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
451 WMC Drive, Westminster, Maryland, 21158-4336, United States

Reviews of Best Western Westminster Hotel

Traveller Overview:
4.0 Rating: 555 reviews
Excellent 39%
Very Good 35%
Average 15%
Poor 4%
Terrible 4%
Rating

987cricket, wrote review 18/07/2021

No other choice

Unfortunately this is really the only hotel in Westminster. This used to be a great hotel… they have not faired well with Covid. I don’t understand how asking people to leave their dirty towels in the... more

Owner Response
Morgan Bompard, General Manager at Best Western Westminster Hotel, responded to this review
Thank you for your review. COVID has hit the hospitality industry hard and we are doing our best! We do request leaving towels outside your doors so that we do not have to enter our guests' rooms and they don't have to come to desk for replacements. With the feedback we get from our guests, most still wish to have their rooms to themselves for their safety. But I can understand your stand point. I will address all other issues with our housekeeping department immediately.
Rating

MPDM10, wrote review 17/07/2021

Not great

Very friendly staff and cleaning crew, clean linens and cold AC. That’s where it ends. The bed was old and not comfortable, the water pressure in the shower was dismal, and luckily my wife has short... more

Owner Response
Morgan Bompard, General Manager at Best Western Westminster Hotel, responded to this review
Thank you for your review. As we are a small hotel with two floors built in the 80's, it was not required for an elevator. We do our best to get our guests that need first floor on the first floor. I have noted all your comments to discuss with our team, maintenance, and owners. I appreciate your feedback.
Rating

mamijenn1029, wrote review 25/06/2021

Nice place

This was a convenient place located near the event that I attended. Plenty of food and shopping and near beautiful farmland, My stay was amazing. The staff were all friendly and explained everything t... more

Owner Response
Morgan Bompard, General Manager at Best Western Westminster Hotel, responded to this review
Thank you so much for this lovely feedback on your recent stay, we are glad to hear that everyone had a great time with us. Thank you for the kind words, I will be sure to let our staff know they did a great job as we continue to strive to be the number 1 rated hotel in the area - it was our absolute pleasure to serve you! Take care.
Rating

Rachel D, wrote review 08/06/2021

Run Down

We were excited to come for my daughter's graduation. This place has really gotten run down. Wall paper was peeling on a corner of the wall in our room. When I got in the shower, the floor of it moved... more

Owner Response
Morgan Bompard, General Manager at Best Western Westminster Hotel, responded to this review
Our sincere apologies for the issues that occurred during your stay, we certainly understand that these issues can damper this excitement you had for the weekend with it being your daughter’s graduation and apologize for the inconvenience. We did recently go through a renovation of our property which involved renovating our guest rooms and public areas. With our COVID restrictions requiring us to leave rooms unoccupied after check-out for a couple of days, we try our best to get into every room and fix these issues. As the traffic in our hotel has started to increase quite rapidly, we do apologize that we missed these and certainly understand your frustration. We appreciate your feedback and will use it to improve the guest experience in our hotel. We thank you for being a rewards member and are glad to hear you enjoyed the breakfast, we will certainly make sure that bonus points are added for the inconvenience that occurred during this stay and hope you will give us another chance in the future to earn back your business. Morgan Bompard GM
Rating

ChristineHTS, wrote review 07/06/2021

Quick stay, nice hotel

Quick overnight for a wedding. Easy check-in, clean room. Because of Covid, it was a bagged breakfast, but a very good one. Have stayed in some other chains during Covid, and their bagged breakfasts w... more

Owner Response
Morgan Bompard, General Manager at Best Western Westminster Hotel, responded to this review
Thank you so much for your kind review and words. We know that bagged breakfast is not where we hoped we would be. We tried to put more effort into the options while allowing our guests to pick and choose what they want. The sandwiches are pretty good and I am glad that you enjoyed those! We look forward to having you back and hope that the wedding was safe, fun, and memorable as you helped celebrate their joyous union!