Best Western Westminster Hotel

Unfortunately this is really the only hotel in Westminster. This used to be a great hotel… they have not faired well with Covid. I don’t understand how asking people to leave their dirty towels in the hallway (not even bagged up) is sanitary. Towels are only replaced if you go to request them. Rather than what I was told which was that they would be left at your door. Beds are terrible - rock hard - and the pillows are literally the size of a throw pillow. Broken outlets, and not the cleanest. Found hair in my bed and the “clean remote” was clearly not new and changed. I understand that breakfast needs to be changed due to COVID rules, but there are very few healthy choices, other than apples and bananas. Never used it in the 4 days I needed to be there. TV reception was terrible. less

Very friendly staff and cleaning crew, clean linens and cold AC. That’s where it ends. The bed was old and not comfortable, the water pressure in the shower was dismal, and luckily my wife has short hair! There is no elevator and the ice machine on the first floor. Not many choices in this town less

This was a convenient place located near the event that I attended. Plenty of food and shopping and near beautiful farmland, My stay was amazing. The staff were all friendly and explained everything that i needed. There were two weddings happening near the area and most of the guests were from out of town and the staff allowed us to congregate in the hallways and lobby area to ensure that we were not disrupting other guests. We had an enjoyable time! less

We were excited to come for my daughter's graduation. This place has really gotten run down. Wall paper was peeling on a corner of the wall in our room. When I got in the shower, the floor of it moved. I have a normal BMI. I was scolded twice while taking a shower as I think someone else was starting theirs in another room. I asked for a late checkout as my daughter and I had an appointment at the local college and I wasn't sure if we would make it back in time. I was told they were booked and it wasn't possible as I looked at the empty parking lot. The highlight of the morning was the breakfast delivered to my door. It was simple, but very convenient. I understand there are really only 2 hotels in town, but this was really overpriced for what it is. We will be staying at some nicer places outside of town the next time we visit. Being part of their membership club had no rewards or benefits for me. less

Quick overnight for a wedding. Easy check-in, clean room. Because of Covid, it was a bagged breakfast, but a very good one. Have stayed in some other chains during Covid, and their bagged breakfasts were margainal. This one surprisingly very good. Good breakfast crossiant sandwich, yogurt, milk, fruit. They obviously put more effort into it than a lot of other chains like Hampton Inn, for example. less