Friendly Staff but outdated hotel
The staff was very friendly and helpful. Breakfast was well stocked and better than average. Delicious coffee and potatoes! But the hotel is outdated, the second floor rooms smelled like cigarettes... more
The staff was very friendly and helpful. Breakfast was well stocked and better than average. Delicious coffee and potatoes! But the hotel is outdated, the second floor rooms smelled like cigarettes, and the King sized bed was very uncomfortable. less
gmwestminster, General Manager at Best Western Westminster Hotel, responded to this review
We are delighted you enjoyed our breakfast. We have truly improved over the years to deliver a plentiful and tasty breakfast. After all, it's the most important meal of the day. Coffee is everyone's daily dose of greatness for sure! We are happy you enjoyed our coffee.
My sincere apologies, It's extremely difficult to keep guests from smoking in our rooms. We have a high cost that is associated with smoking in our rooms, but sometimes it doesn't hinder those "die hard" smokers. I deeply apologize for your inconvenience.
Over the past two years, we have spent over 1 million dollars on a full renovation of our public areas as well as our guests rooms. I truly am sorry to hear that you feel our property is outdated.
I truly would like to talk with you more if you could call me at 410-857-1907 or email me at GM@bestwesternwestminster.com.