Best Western West Towne Suites

650 Grand Canyon Drive, Madison, Wisconsin, 53719-1044, United States
based on 555 reviews Trip Advisor Logo
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Best Western West Towne Suites

Made-to-order hot breakfast and free Wi-Fi are just some of the perks you receive when staying at our Madison West hotel.

Located near the University of Wisconsin and the UW and VA Hospitals the Best Western West Towne Suites offers the best
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
650 Grand Canyon Drive, Madison, Wisconsin, 53719-1044, United States

Reviews of Best Western West Towne Suites

Traveller Overview:
4.0 Rating: 555 reviews
Excellent 48%
Very Good 28%
Average 11%
Poor 6%
Terrible 4%
Rating

commerce2021, wrote review 01/03/2021

Awesome Staff

We visited to help our daughter move. We brought our dog. The room was clean. The "hot" water was only warm :(. However the staff was very welcoming and friendly and really made the stay nice. It... more

Owner Response
Travis Blair, Sales at Best Western West Towne Suites, responded to this review
Dear commerce, Thank you for sharing your experience with us and for choosing to stay at our Westside location. We are grateful to have helped make this journey for you and you daughter easier. We appreciate the feedback on the water so our maintenance staff can look into it. Your family and doggy are always welcome at the Best Western West Towne suites. Warmest regards,
Rating

Prescott33, wrote review 25/12/2020

DayTrip

This hotel was very nice. Excellent service and staff. The hotel was very clean and quiet. The staff are friendly and outgoing. Enjoyed the breakfast which was made to order. Would stay again in... more

Owner Response
Travis Blair, Sales at Best Western West Towne Suites, responded to this review
Dear Prescott, Happy Holidays to you! Thank you for choosing Best Western West Towne and we are grateful for your honest feedback. We look forward to serving you on future stays. Best regards, Travis B, Sales Manager
Rating

liesl8449, wrote review 20/12/2020

Well-run, comfortable, and clean hotel. The staff are always friendly and helpful. I highly recommend this hotel!

This is a well-run, comfortable, and clean hotel. Staff are friendly and helpful. Any requests or questions are handled and answered promptly and to the guest's satisfaction. I highly recommend thi... more

Owner Response
Travis Blair, Sales at Best Western West Towne Suites, responded to this review
Dear liesl8449, We sincerely appreciate your feedback. From all of us here at the Best Western West Towne suites –thank you so much for taking the time out of your day to share this experience with us! We wish you Happy Holidays!
Rating

Trip616713, wrote review 23/11/2020

Good Value

The Hotel was very clean and nicely updated. We had a large refrigerator and range top along with a microwave in our room. . Excellent made to order breakfast with COVID safety measures in place. Effi... more

Owner Response
Travis Blair, Sales at Best Western West Towne Suites, responded to this review
Dear Trip, Thank you for providing this detailed experience of all you were able to enjoy while staying at the Best Western West Towne suites with us. We understand you can choose to stay at any number of hotels in the Madison area. For this reason, we work to make every aspect of your stay as memorable and valuable as possible. Thank you for allowing us to do the same for you. We hope to see you again in the future. Warmest regards,
Rating

275elizabetho, wrote review 10/11/2020

Safe, sanitized and pleasant in Madison!

While traveling across to Madison from the West for a funeral and we stayed at a couple of hotels along the drive. When we got to Madison we were greeted with a very helpful and informative host "John... more

Owner Response
Travis Blair, Sales at Best Western West Towne Suites, responded to this review
Dear Elizabeth, We are so pleased to read this review and want to thank you for taking the time to share it with us. Both John and Matt are long-term employees of ours that take great pride in their departments. I have no doubt that John’s attention to detail and Matt’s joy of cooking played a large part in creating this lasting impression. We will be sure to pass along your kind words and want to thank you again for providing this feedback and for you choosing to stay at the Best Western West Towne suites.