Best Western West Towne Suites

650 Grand Canyon Drive, Madison, Wisconsin, 53719-1044, United States
based on 545 reviews Trip Advisor Logo
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Best Western West Towne Suites

There are a lot of hotels in Madison, but only one guarantees your stay is just like being at home with a generous peppering of luxury and quality. The Best Western West Towne Suites offers free made-to-order breakfast and Wi-Fi. Located near the Uni show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western West Towne Suites

Traveller Overview:
4.0 Rating: 545 reviews
Excellent 47%
Very Good 28%
Average 11%
Poor 6%
Terrible 4%
Rating

DrayeO, wrote review 23/02/2020

Fantastic hotel

This hotel amazed us from the day and night staff whom were extremely friendly, fun and knowledgeable! The room very spacious, clean and updated! Most pleasant surprise and bonus was the breakfast wit... more

Owner Response
BW-WestTowneSalesMgr, Director of Sales at Best Western West Towne Suites, responded to this review
Hi Draye! So happy you enjoyed staying with us as much as we enjoyed having you! We work hard to create positive word of mouth and we are thrilled that you had such a fantastic stay! Til next time!
Rating

SueD1266, wrote review 20/01/2020

Convenient location in Madison

Good location, close to shopping, restaurants, Beltline and family. Nice rooms and good amenities. I arrived right after a snowstorm and the parking lot could have been cleaned better, but it was clo... more

Owner Response
BW-WestTowneSalesMgr, Director of Sales at Best Western West Towne Suites, responded to this review
Hi SueD1266, We apologize for the last steps of your trip to our hotel becoming the most treacherous! I will follow up with our snow removal crew to ensure everyone's path in and out of our hotel is always a safe and easy one. I am happy to hear you were able to enjoy our amenities as well as the local shopping which is so close to the hotel! Please come see us again the next time you are in the area. Warmest regards,
Rating

MinqiOw, wrote review 29/12/2019

Comfortable stay and friendly staff

I was staying in Madison for my Epic training. The hotel felt really cozy and the staff was friendly and warm, especially Troy and the shuttle driver. The shuttle service was prompt and convenient as ... more

Owner Response
Resort815733, Director of Sales at Best Western West Towne Suites, responded to this review
Hello MinqiOw, thank you for staying with us and for sharing your kind review. We're happy to know you enjoyed your stay with us and felt comfortable and welcomed. We hope to see you again the next time you travel to Madison. Happy New Year and happy travels!
Rating

FromdaUPeh, wrote review 20/12/2019

My choice for hotel in the Madison area.

The Best Western West Towne Suites is an extremely friendly, clean and modern choice to stay in the Madison area. Using the loyalty club you get an economical choice not in all the hub bub of the city... more

Owner Response
Resort815733, Director of Sales at Best Western West Towne Suites, responded to this review
Hello FromdaUPeh (great name BTW) - thank you for staying with us and for your kind review. We're happy to know you enjoy our made-to-order breakfast. We will always do our very best to make sure you feel welcomed and comfortable. We're looking forward to your next visit. Happy holidays and happy travels!
Rating

lutzsisters, wrote review 11/12/2019

Great stay

Rooms were comfortable as well were the beds, dog friendly was a real plus. great delicious hot breakfast served till 10 AM, cheerful staff that went out of way to say hello, and the mini market was w... more

Owner Response
Resort815733, Director of Sales at Best Western West Towne Suites, responded to this review
Hello Lutzsisters, thank you for staying with. We are happy to know you enjoyed your stay and appreciate your kind words regarding our hard-working staff. We hope you will choose to stay with us again the next time you're in Madison. Happy holidays and happy travels!