Best Western West Towne Suites

Would definitely recommend this Best Western. Clean all over. Large rooms even with two king sized beds. Excellent breakfast with made to order eggs, not the usual premade and warmed-up stuff. Coffee was premium. Fridge, microwave, and a sink in the room made it all very comfortable. Excellent value. less

The breakfast was the highlight of our stay - cooked to order omelet, pancakes, etc. I had to stand there at check-in waiting to be acknowledged by desk worker who was on the phone. Room was quiet, but it seemed damp and air never worked correctly. Checkout was smooth. Not bad, but I'd look elsewhere first in the future. They are remodeling, so that may help in the near future. less

Very old, appliances were old and don't work. They are worried about washing of towels and linens causes me to worry that they are not washing everything. Went out to purchase a towel to shower with. Terrible odor in hallway and room smelled of mold. Cleaniness of room was very poor. Staff seemed to be helpful but couldn't help with the cleaniness. less

This was my 3rd stay at this property. I always find the room and general facility to be clean and pleasant. The bed is comfortable and they give plenty of pillows, towels, etc. Nothing fancy, but a good place to stay. We have always found it to be quiet, too. The location is good - close to the freeway, UW, and the West Towne mall. They recently renovated the lobby and are starting on the rooms now. We did not have a renovated room. This was the first stay where we had some issues that needed to be addressed - the TV would not turn on - it was fixed the next day, and toward the end of our stay we discovered that the door did not lock properly unless you actually tugged on the door handle. That was very disconcerting, and the front desk staff said they'd look into it, but it hadn't been addressed in the less than 12 hours remaining of our stay. I'm hoping they checked it after we checked out! Free parking, free wifi. less

Nice, clean hotel. Breakfast was personally cooked for each person and was delicious! Tub was a little higher than the floor causing a little bump when getting out of the tub. Front clerk lady on 3rd shift could have been more personable and helpful. less