Best Western West Towne Suites

Very nice Best Western. We had a king room very spacious clean and the beds are really comfortable so you get a good nights rest plus the hotel itself is very quiet. The made to order breakfast was a nice touch a lot better than sweet rolls and cereal. The front desk associates are very friendly and helpful always smiling and greet you when you come and go. The renovations that have been done make the hotel look very nice. The lobby was clean and organized along with the breakfast area. The hotel is in a good location plenty of things to do and plenty of restaurants close by. If your ever plan a trip to Madison diffinitly stay here it's well worth the money. less

I had never stayed at this hotel before, and I was very pleasantly surprised by the quality and value of our stay. The front desk staff was very attentive, and they were able to give us two of the few adjoining rooms so that I could have close access to my elderly parents. The rooms are large and very comfortable, and the included breakfast in the morning was actually made to order from a list of 3 options. Besides those 3 choices, there was also a buffet of the standard continental breakfast items. If you are in Madison for a longer stay, this hotel also has a guest laundry facility. I would definitely choose this hotel again when staying in Madison. less

Good hotel choice with the usual Best Western amenities. Good breakfast included and friendly, helpful staff. Location was convenient, but need a car to get to restaurants and the nearby shopping center. less

Arrived later on Wednesday.. we were tired from being on road all day.. found out I couldn’t use my points for our room, was disappointed, but ok. Got to our room, it was nice and roomy, king size beds. I did find 3 hairs on our bed when I pulled down the covers, sheets appeared clean, so must have been the person who made the bed. Also found hair in our bathroom too. I did report to front desk and she apologized. The shower screamed at us when we took a shower, something to do with hot water. I told front desk and she promptly sent a maintenance man, he did try to fix it and it seemed to work for a bit, but then went back to the way it was before. I do recommend the breakfast. It is made to order and they do a nice job getting everyone’s breakfast fixed in a timely manner. It was very yummy! less

This is a wonderful place to stay. It is very conveniently located in Madison. Our room was clean, nicely decorated, and spacious. The breakfast omelets were made to order but the selection of ingredients was limited. There are a few gluten-free options for cereal and breads. Coffee and tea in the breakfast area are available 24 hours. The staff was genuinely helpful and happy. We needed to wash a load of laundry. Good location and not too expensive. We will stay here again. less