Best Western West Greenwich Inn

99 Nooseneck Hill Road, West Greenwich, Rhode Island, 02817-1525, United States
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Best Western West Greenwich Inn

Start your Rhode Island vacation with a trip to the beautiful Point Judith Lighthouse, conveniently close to this West Greenwich hotel.

Whether its the Roger Williams Park Zoo or the Newport Mansion thats captured your attention, a full itin
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
99 Nooseneck Hill Road, West Greenwich, Rhode Island, 02817-1525, United States

Reviews of Best Western West Greenwich Inn

Traveller Overview:
4.0 Rating: 503 reviews
Excellent 37%
Very Good 31%
Average 15%
Poor 8%
Terrible 7%
Rating

kristeno848, wrote review 18/09/2020

Excellent service

This is the fourth time our group has stayed here over the nine years they always go out of their way to accommodate our request checking is easy they keep us away from other groups. We will keep stay... more

Rating

Discover32460542306, wrote review 09/09/2020

not as good as usual

We stay at this hotel several times a year as a getaway. I realize that Covid has changed some things, but I feel that they could try harder. The pool is open, but the hot tub is not. Why not put a... more

Owner Response
Mohsin Ganchi, Owner at Best Western West Greenwich Inn, responded to this review
Thank you for being our guest. We apologize and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback shares the areas we need to improve at, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future.
Rating

quidbo, wrote review 10/07/2020

Terrible

Never stay there again . Very dirty room . Bugs in hallways . Our room was never cleaned . Just a disgusting place . Do not recommend anyone to stay . Very rude office staff . Manager said he wo... more

Owner Response
Mohsin Ganchi, Owner at Best Western West Greenwich Inn, responded to this review
We are sorry to hear about your experience at our hotel. We appreciate your feedback and have shared your comments with our hotel team to better improve our service for future visits.
Rating

knowles82020, wrote review 01/07/2020

The price is great for what you get, pool is great, Mohammed at the front is very friendly, this hotel is quiet

Just a family break, we enjoyed the pool, the price was pretty low for being able to stay for breakfast and enjoy the pool and WiFi, Mohammed was so nice to my family and we will definitely return, we... more

Owner Response
Mohsin Ganchi, Owner at Best Western West Greenwich Inn, responded to this review
Thank you for taking the time to leave us a review and rating. We appreciate your business, and are happy to hear you've enjoyed your experience here with us. We look forward to seeing you again in the near future.
Rating

Geographer08, wrote review 24/05/2020

Quiet, clean gem

I am a picky consumer. The BW was great. Right off the interstate but secluded and quiet. I had a minor issue with the room (microwave not plugged in) which the desk clerk fixed immediately. In the er... more

Owner Response
mganchi786, Manager at Best Western West Greenwich Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 401 397 5494. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mohamed Ganchi GM Best Western West Greenwich Inn