Best Western Wessex Royale Hotel Dorchester

We stayed here for one night in January 2022. We chose it simply because it was close to where we needed to be the next day. The hotel itself is clean and comfortable, but what made our stay was the hospitality of Jon. We arrived late - he made us feel very welcome and not at all a bother. It highlighted to me that the people make hospitality - particularly in these bizarre times. Huge thanks to Jon and the rest of the team behind the scenes. Although this looks like a chain hotel it feels like a family run one. less

The reception team are exceptionally welcoming, congenial and professional. They always went above and beyond to ensure that I was comfortable from the moment of my arrival, throughout until I checked out. On my departure, I had not realised that I had left an item in my room, the kind team member on reception personally returned it to me. Thank-you so much to all of the team at Wessex Royal for their attention to detail and always achieving a very high standard of service during my stay, I was very impressed and grateful. My room was beautifully maintained and well appointed. The service at breakfast was outstanding, the staff were very professional and the breakfasts are very generous and impressive. I had a delicious scrambled egg & smoked salmon, and the vegan breakfast, and I really recommend them. The location of this hotel is excellent. Thank-you so much for giving me a really wonderful experience and for making my stay in Dorchester so enjoyable. less

My partner and I stayed at the Wessex December 2021 for a long weekend and to visit friends. We had no problem parking at the hotel but the car park is small and I’d imagine at busy times most will have to park elsewhere. We had a large room, the bed was comfortable and the room cleaned to a very high standard. The little things like robes and slippers went down very well. Lisa in Reception was brilliant and really looked after us. Lou in the restaurant was brilliant too and even though we were a little late for breakfast one morning nothing was too much trouble for her or any of the other staff. On that note, the breakfast was very nice. All in all, a great stay and no hesitation in recommending the Wessex. We’ll be back next year! less

I think the hotel had been refurbished since our last visit a few years ago. Really friendly staff. Lovely big room with all amenities you would need. Bed was very large and very comfortable. Only stayed one night but will definitely use again when we are in the area. Yes, the car park at hotel was small but they do warn you about that - that’s the problem with a hotel in the middle of town! Breakfast was plentiful and staff very chatty and friendly. Can definitely recommend. less

Been a number of years since i last stayed here and the place is much better than i remember. Room and service were great. Parking is a little tight but there is some. Right in the town so easy walk to the shops etc or out onto the many footpaths if you want to wander or run off the tarmac less