Best Western Wessex Royale Hotel Dorchester

Had a very comfortable, clean room and a TV that In could log onto my Prime TV subscription which was great. The receptionist / manager on the day I checked in went out of her way to make me feel at ease and that everything was just right. less

Five nights, April 10-14, 2019 stay. From the check in with Lisa until the check out with Alan Bailey we were very impressed with the cleanliness, friendly staff especially Lou and Jordan who took care of us extremely well each morning in the breakfast room. The housekeeping staff were also excellent, we returned daily from hikes, walks, touring, and day trips to find our room spotless. Would recommend this hotel to anyone visiting Dorchester for whatever reason! less

The receptionist was friendly and accommodating, and offered, (without prompting), an alternative room to the one we booked, so my wife need not walk up stairs. We received nothing but helpfulness and good nature from all the staff. The Hotel is comfortable, and well decorated. In a converted 18th Century building, you might expect some signs of wear and shabbiness, but this lovely Hotel looked as if it had been decorated to a high standard the day before our visit. There is a very small free car park at the rear of the Hotel, which I do not think is mentioned on the Website. The only drawback from the point of view of some guests, I suppose, is that the rooms, the car park, and other public rooms are small. As you would expect in a hundreds of years old building in the centre of a historic town. It is a luxury Hotel in miniature. My wife and I would highly recommend it, and use it again if we re-visit Dorset. less

I was booked in here by my employer for a single night and overall had a good experience. Initially I found car parking to be an annoyance as I had to park in a public car park a short walk away (luckily free overnight until 0800). Had a friendly welcome and shown to my room which was clean and functional. A few areas of TLC needed in places such as the bathroom. Bed was comfy, duvet very heavy though!! Walls are paper thin and meant being disturbed at each end of my sleep. Breakfast was tasty and quick to be served. I would stay again if booked, but I note multiple ‘big chain’ hotels are now in the area which may offer a better sleeping environment. less

We stayed here for one night and received exceptional care from the team for a late arrival who volunterily suggested to implement a room change due to road works outside!, breakfast was served by a great team of enthusiastic young people who couldn't help enough and a speedy check out delivered efficiently- What more could you ask for! Will hopefully be back! less