Best Western Wessex Royale Hotel Dorchester

A lovely hotel full of character. Our room was clean, the bed was very comfortable and we had everything we needed; tea/coffee, biscuits, water, hair dryer. The bathroom was fine too with a lovely hot shower.The breakfast was excellent with a lot of choice and the staff were all friendly and helpful.However, as is to be expected in an old hotel, the walls were quite thin and we experienced a lot of noise from the room next door. Maybe something could be done to reduce the volume on the television. less

I stayed here on a Friday night having found myself in Dorchester for a friends party. I had a single room up on the third floor (in the attic) which while small, with a sloped roof was very clean and comfortable. My one complaint was that there was about a 1/2 inch gap under the door (which I blocked with towels). It wasn't an issue as the hotel was quiet, but it's something that the hotel should address. The room had a TV and tea and coffee making facilities. The bathroom was spotless with a toilet, basin and shower. The hotel itself had clearly been refurbished recently and was very clean, comfortable and cosy, especially the bar area/lounge. The reception and bar staff were all very pleasant and polite. I didn't have breakfast so can't comment on that. There is car parking out the back, but only about 10 spaces. There was room when I stayed (given it was Novemeber I assume), but suspect it'll be a difficult to get a space normally. Anyway, the hotel was excellent value and I'd definitely stay again if in Dorchester. less

A very good experience, everything was top quality, food, room and staff attitude. I have travelled a lot around the country over the last month, staying in both national chain hotels and privately owned with no complaints about any, but this was by far the best absolutely superb. less

This was our first visit to the hotel and to Dorchester and we will return. Dorchester is an interesting town in a lovely setting, with a range of shops, a weekly market, and a variety of places to eat and drink. The bus to Weymouth, which is well worth a visit, stops just outside the hotel, and there are also buses to Lyme Regis and other places of interest. The walk from the station takes about 15 minutes. We stayed in a standard double, which was very clean, well lit and well furnished, and the bed was very comfortable. Tea, coffee, bottled water and biscuits were provided every day, and the complimentary newspaper was a welcome addition. There was an efficient shower over the bath, with a heated towel rail, good quality towels, and shower gel/shampoo. We were in room at the rear of the hotel, which suited us. Rooms at the front might be noisy. The breakfast menu was varied and we enjoyed everything we tried during our three day stay. All of the staff we encountered at reception, in the bar, and at breakfast were friendly and efficient. We didn't meet the member of staff who cleaned our room but she did a great job. less

Hotel is in a good location in the centre of the town. Rooms could do with a refurbishment as are a little dated public areas are fine. WiFi works well. Downside is hotel has recently closed its restaurant so you have to go out for a meal - not too far to walk. Breakfast all cooked from fresh. less