Good basic stay
17/08/2019 wildflowersoul, Salem, Massachusetts
The room was spacious and clean. The beds are the reason I am giving this 3 stars instead of 4, it was an uncomfortable night's sleep. Bed was like sleeping on a board, and it was too small to accommo... more
The room was spacious and clean. The beds are the reason I am giving this 3 stars instead of 4, it was an uncomfortable night's sleep. Bed was like sleeping on a board, and it was too small to accommodate two average sized adults comfortably. The room was also super hot, though we did appreciate the fan that was provided, maybe windows could be left open and fans left on in between guests on hot summer days? Other than the sleep quality, this was a good basic hotel. Parking is on the street and was a bit tricky to land a spot. less
Manager W, Manager at Best Western Wessex Royal Hotel, responded to this review
Thank you for taking the time to rate the Wessex Royale Hotel. Our double rooms have standard sized double beds. Sorry you found the mattress hard. Reception/night porter may have been able to help make your stay more comfortable by adding a soft mattress topper. Your comments about cooling the rooms have been noted. We have limited free parking on the premises. There is parking in the main road at the front of the hotel and a pay and display car park less than two minutes walking distance (we reimburse the parking cost). Good to see you found your room was spacious and clean.