Best Western Wessex Royale Hotel Dorchester

The hotel was great value, clean and well located. The staff were friendly and efficient and the lady who served breakfast was a star. The breakfast was excellent. We had a standard room which was bigger than some premium rooms I've stayed in. less

The hotel was clean, well presented, in a good location and the staff were friendly and helpful. Unfortunately I can only give one star because I didn't sleep for a single minute during the night of my stay. The walls of my room (17) were paper thin, and I could hear literally everything that other guests did during the night (it's never great when you can hear other guests snoring/having a bath/using the toilet/making any single movement). The radiator gurgled every few minutes throughout the night, and I could hear members of staff and other guests speaking loudly outside my room throughout the night (1 a.m, 2 a.m, 3 a.m.....). My room was so open to noise that it honestly felt as though they were in my room with me. The room was also next to an interior hallway door that was regularly used throughout the night, the force of which made my room door shake violently, giving the impression that someone was about to burst in. That's a truly bizarre feeling to have in a hotel. As someone who travels for work, a lot a good night's sleep (or even a just few hours sleep) is basically the only requirement, and unfortunately one that this hotel couldn't provide. Having paid 70-odd pounds to basically sit in a noisy dark room for a night, I would give this zero stars if possible. Never again. less

Outside appearance does not do this hotel justice .A warm welcoming clean and presented to a high standard hotel Don't let no restaurant put you off as there is lots of local places nearby which were recommended to us .The rooms were of a high standard and ALL the staff were very pleasant and helpful .lovely fire in lounge to relax whilst having a drink in the evening. Only down side is very small car park park but a public one is only a couple of minutes away. Thank you for a lovely stay. less

The staff were very accommodating from the early check in, the late night drinks request and the take out sausage sandwich for my hungover other half . The room was a good size, clean and had lovely little touches like chocolates and extra nice smellies. The breakfast had a lot of options with fresh and tasty pastries and fruit. I had a fab fry up. It was also a perfect location for the wedding we attended at the Corn Exchange. Loved it, will go back. The only downside is that the parking options were not made clearer on the website. Plenty of options close by but we got a bit lost. Turn right at the top roundabout (hotel is left)and just there, still walking distance to the hotel and only £4 all day. less

We stayed here a few month back and really enjoyed our time. The building is old and beautiful. the location is great, we walked there from the west train station and also walked to the south station. (bags in tow). The Town is so cute! We were able to catch a bus just across the street that brought us to Weymouth for a visit and there are buses to Bridport also. We rented a car nearby for a day and visited Bridport. It's lovey there. The TV show Broadchurch is filmed there. Anyway the staff at the hotel is friendly and eager to help in any way they can. We also had breakfast at the hotel and it was excellent! We will return the first chance we get. less