Best Western Wessex Royale Hotel Dorchester

I went with my husband as a lite get away from London, and we both thoroughly enjoyed! Hotel staff are great & very friendly. They have a cosy log fire in the lobby and are 10mins walking to restaurants x less

I agree with a lot of the positive reviews - good location, friendly helpful staff, nice breakfasts. But, on our 2 night stay we did have some issues: Parking is problematic - only around 6 cars fit in the car park so other parking (reimbursable) must be found. Our first room (executive) was above a local gym and the throbbing music noise from below was unbearable. Fortunately, on our return from eating out, the kind receptionist upgraded us to a suite which was quieter but, oddly in our view, was not such a nice room. (Smaller main bedroom, less lighting options, smaller bed. We both found the bed too hard and slept poorly - hard beds are very common in hotels! And finally, the bathroom was quite chilly, even with the towel rail heater on. This makes the hotel sound bad but in reality it is just a quirky period property with no double glazing and the other features of such hotels. We did not dine in the hotel. I have nonetheless given four stars. less

In a few words I can sum this up. The hotel staff were excellent, smiling and helpful throughout. The food at breakfast was delicious and plentiful. Rooms were comfortable, clean and great value. The hotel was undergoing some external work so scaffolding was in place, this made it hard to spot when arriving and obviously impacted the appearance, however this is understandable. Highly recommended place to stay. less

Steve and his whole team were welcoming and friendly; couldn't do enough; was a long term guest and everything was always spot on. The breakfast was made to order and always excellent with very good variety, catering for vegetarians too. All rooms were full of character especially the suites - well worth having! Lovely toiletries and gorgeous chocolates - and bottled water. Even got a newspaper. Great location with superb restaurants seconds away. Close to town centre. A huge thanks to Steve & staff, Best Wishes, Mahesh. P.S. apologies for the delay as had trouble providing this review - better late than never! less

I stayed for one night at this hotel but even on this short stay i was greeted at reception like a long lost relative. The hotel had a great comfortable feeling. The room was great plenty of room clean and comfortable. Breakfast was also great with lots of choice and very friendly staff. less