Best Western Wessex Royale Hotel Dorchester

You arrive and find the car park will fit a very few small cars. Staff wise it seems you are totally dependent on one person working at the hotel. There are no lifts, despite having the so called best room in the hotel you walk miles up and down stairs in a long corridor to get there. The room had no WIFi which the staff almost failed to understand the fundamental nature of its requirement in this day and age. On departure there was a big song and dance as the hotel had not completed a simple process to get the money off Hotels.com. Fortunately Hotels .com customer service was good and they sorted the issues out with the hotel. Sadly this latter event gave an appreciation of how many versions of the truth they were willing to try!!!!!!!!!!!!! WHAT A MISERABLE DISASTER less

I've just returned from a 1 night stay, and I can't speak highly enough about this hotel. In a great location, with free parking at the back, spotlessly clean with professional and friendly staff. The light and airy front lobby area has comfy sofas, free newspapers, and interesting old photos of Dorchester on the walls. Although on a solo trip, I had a double room in the courtyard and it was beautifully appointed, with generous tea, coffees etc and 2 bottles of water. The room was spotlessly clean with a nicely appointed ensuite with soap, shower cap, sewing kit, and nail files, plus 4 fluffy towels on the warm towel rail. The hairdryer was powerful and there was an iron and board should you need them. There is some outdoor seating, primarily for smokers, but it was a warm evening so I took my book and a glass of wine and sat reading before my TV programmes started. Overall it was a comfortable stay, a good sleep and I would definitely stay here again should I visit Dorchester. I can't comment on the breakfast as I'd just come out of hospital and couldn't risk eating but the dining room looked inviting. less

We really enjoyed our two nights here. The room was just right. Breakfast in the attractive dining room was very good. The best part however was the wonderful staff. The were all very friendly and helpful. Thank you. less

The hotel doesnt look its best from the outside...but inside it has been done to a very high standard. I mean the floor in our room went up hill but that was part of the charm. Brekkie was awesome. Stayed 3 nights. Loads of places to eat...especially italian! Little shopping area and the sun inn is a short walk away but well worth it for the sunday roast! less

I thoroughly enjoyed my stay at the Wessex Royal Hotel and would recommend it. All staff that I met during my stay we very helpful and friendly. I was staying there because I was going to a wedding and specifically chose the Wessex Royal because of it's location between the Registry Office and the Wedding Reception. Obviously, I also chose it because of previous reviews and photo's of the hotel. It did not disappoint! The room was excellent with everything you could need for an overnight stay. There was plenty of tea, coffee and hot chocolate with a couple of bottles of water. I particularly loved the massive oak beam that ran from one side of the bedroom to the other. It was very clean. The breakfast was also excellent and set me up beautifully for my long drive home. less