Best Western Wessex Royale Hotel Dorchester

We stayed just as the Coronavirus pandemic was about to start. The hotel was already emptier with fewer staff. But the staff that were there were helpful and friendly. The hotel itself is a little unprepossessing on the outside but warm and comfortable inside We had a deluxe room at a special winter rate and it was excellent. Good sized room, well equipped, with a very comfortable bed. Excellent breakfast. The hotel is well situated with a short walk into town - note that the car park entrance is at the back of the hotel and quite narrow. less

Excellent service from both Lisa and Lou. I've spent a fair bit of time here for business and have been well looked after through out. If you want budget , go to premier inn. If you want quality? Come here. Couldn't recommended highly enough. less

The staff working the evening of 17/03 were absolutely incredible. What kind and amazing human beings, who were very attentive, caring and compassionate. I could not fault the team in anyway. What a wonderful service that went above and beyond the job description. less

Would give it 4 1/2 stars if I could. We stayed in the family room for 1 night. Friendly staff and nice atmosphere. Our room was cosy, clean and great for a family stay. The hotel building is old so creaky floors make for a bit of a pain when you can hear the room above you walking about, but I'm sure the room below us felt worse with my 3 year olds heavy foootedness! The road noise was surprisingly fine. The breakfast was SO GOOD. really tasty and good choices. The half point I knocked off was for 2 minor things, would have preferred a lock on our bathroom door and the step outside the bathroom is a bit of a hazard with it being carpeted the same as the rest of the room. My son tripped up on it pretty much every time. That's all! Highly recommended otherwise! less

Both myself, brother and father had to take sporadic visits to Dorchester in order to visit my mum, who was sadly taken critically ill whilst on a weekend break, she is now on the mend. This has been going on for 3 weeks and the staff at this hotel have been wonderful to us. Warm, accommodating and they have made a difficult time much more comfortable. The main hotel and rooms are quirky with character being an old coach house, always clean and well looked after, with modern bathroom suites and the food and drinks are good for the budget. It feels more like an independently ran hotel than a chain with its personal style of attention the staff give, always going the extra mile. We cannot thank you all enough and would certainly recommend this to anyone coming here for a short break, work stopover or longer visit to Dorchester. less