Welcoming and a great breakfast
We stayed for 3 nights in a family room. All the staff we very friendly and welcoming. The room was clean and comfortable - the hotel had stopped normal room servicing due to Covid but you could reque... more
We stayed for 3 nights in a family room. All the staff we very friendly and welcoming. The room was clean and comfortable - the hotel had stopped normal room servicing due to Covid but you could request anything you needed (e.g. clean towels, clean cups and extra coffee/tea etc). We managed to park in the hotel car park each day - it is quite small and required a few 7 point turns to get in and out but it was not a problem. The hotel is an older building which means the floors are a bit uneven and do creak but this did not disturb us too much. Plenty of hot water and a good shower. Breakfast was great - we had continental on two days and enjoyed a good selection of fruit, yogurt, cereals, toast and pastries. Good cafetière coffee and they even made a jug of hot chocolate for my son. The cooked breakfast on our third day was delicious, good portions and again they were happy to let us ‘bespoke’ our order. The staff were so pleasant despite being busy and we felt very well looked after. less
Manager Wessex Royale Hotel, Owner at Best Western Wessex Royal Hotel, responded to this review
Thank you for your lovely comments. Great to see you enjoyed our 'home from home' comforts and found the hotel staff friendly and welcoming. We look forward to giving you a warm welcome on your next visit.