Lovely hotel with a great spa
17/09/2017 Katie F, Southampton, United Kingdom
Came here with my partner. This hotel was very tidy, ample free parking. Fantastic spa facilities, lovely decent sized indoor pool which was heated (could've been a tad warmer), great steam room and s... more
Came here with my partner. This hotel was very tidy, ample free parking. Fantastic spa facilities, lovely decent sized indoor pool which was heated (could've been a tad warmer), great steam room and sauna. In fact I'm surprised it's ranked as a 3 star hotel, I feel it was closer to a 4 star. There was a wedding on at the same time, but the hotel is well insulated as we were unaffected by the noise. Breakfast was good enough, lovely sausages. No hash browns though. Our room was a little small, but fantastic tea and coffee facilities in the room, including delicious hot chocolate and tasty biscuits, all complimentary. We came here on Tesco clubcard vouchers and felt very spoilt indeed. We would definitely recommend this hotel! It was a 5* experience for a 3* hotel less
LatonaLeisureGroup, Guest Relations Manager at Best Western The Webbington Hotel and Spa, responded to this review
Dear Katie F,
Thank you for such a complimentary review following your stay at the Webbington Hotel and Spa. I was delighted that you and your partner enjoyed your stay and rated it a 5 star experience!
It was wonderful to read that you thought our spa facilities were fantastic, including the swimming pool, steam room and sauna. We do advise our guests prior to booking when there is a wedding taking place and we try our best to allocate you rooms away from the function, so I was delighted to read that you were not disturbed by the wedding party.
The comfort of our guests is also important, so I was glad you were pleased with the complimentary beverages and biscuits provided, although I am sorry if you found your room a little small. I was also delighted that you enjoyed the breakfast buffet at our hotel and will pass your kind words on.
Thank you for choosing the Webbington Hotel and Spa, I do hope we have the opportunity to welcome you back on your next visit to the area. Don’t forget to book direct for the best rates and available offers, either through our website or by giving the hotel a call.