17/01/2017 Pennpotts, Bath, United Kingdom
Visited here on a spa break, lovely food, good spa facilities, however a weird setup of the pool and sauna & steam room on opposite sides to the reception, excellent massage and facial . Off the beate... more
Visited here on a spa break, lovely food, good spa facilities, however a weird setup of the pool and sauna & steam room on opposite sides to the reception, excellent massage and facial . Off the beaten track, try to get there in the light. less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
Thank you for the review following your spa break at The Webbington Hotel.
I was delighted that you thought the food was lovely, I will pass your compliments on to the restaurant staff.
It was also wonderful to read that you thought the spa facilities were good and that you enjoyed your massage and facial treatments. Our hotel offers an array of leisure facilities such as our swimming pool which overlooks the Somerset levels and there are a variety of spa treatments available so our guests can relax during their stay.
I am sorry that you felt the layout was unusual and would like to apologise for any inconveniences this may have caused.
Our hotel offers stunning views as it is situated in the heart of the Somerset countryside and is just 7 miles from the M5 motorway. Our website offers directions to the hotel if you need assistance and there is also plenty of free, on-site parking.
Thank you again for your review, all of your comments are greatly appreciated. I hope we have the pleasure of welcoming you back in the future.
Guest Relations Representative