12/02/2017 terri c, bristol
After booking the valentines ball, and reading comments on trip advisor i have to say was not looking forward to going, Have to say, had a fantastic evening, went with another couple, went in swimming... more
After booking the valentines ball, and reading comments on trip advisor i have to say was not looking forward to going, Have to say, had a fantastic evening, went with another couple, went in swimming pool, it was lovely, was worried because our room you had to go outside to get to it, and it was very cold outside. But our room was good, nothing to complain about. had everything we needed. The food at the ball was lovely, very hot and tasty, service was brilliant, the room was decorated and looked lovely, the disco was excellent, there was a male singer, which the music wasnt all to my taste, but is difficult to please everyone. Met lots of nice people. Breakfast the next day was also very good. Cant say anything negative,would come to this hotel again in the future. less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
Dear terri c,
Thank you for the review following your attendance at our Valentine’s Ball. I was delighted that you had a fantastic evening.
I was pleased to read that you enjoyed using our leisure facilities and that the swimming pool was lovely. It was also wonderful to read that your room had everything you needed and I am pleased you had a comfortable stay at our hotel.
I was also delighted that you thought the food at the ball was lovely, hot and tasty! The chefs at our hotel are passionate about serving excellent quality food, so they will be delighted to hear your kind words. It was wonderful to hear that you also enjoyed your breakfast the following morning.
Our events team and staff at the hotel strive to ensure that our guests have a thoroughly enjoyable time at our events and during their stay. So, it was wonderful to hear that you thought the room was nicely decorated, the disco was excellent and that you enjoyed the atmosphere whilst meeting lots of new people at the event.
Thank you again for such a complimentary review. I do hope we have the pleasure of welcoming you back to The Webbington Hotel and Spa in the future.
Guest Relations Representative