Good hotel, average spa
24/04/2016 NeusLB, England, United Kingdom
My boyfriend and I spent a night at the hotel after a full on day climbing and caving. The hotel entrance is quite difficult to see and we nearly drove past it. We checked in at reception, the recepti... more
My boyfriend and I spent a night at the hotel after a full on day climbing and caving. The hotel entrance is quite difficult to see and we nearly drove past it. We checked in at reception, the receptionist was polite and we got directions to get to our room; we definitely needed more directions because that place is like a maze, but we managed to find our room. It was a nice and big room, a little bit noisy because of the M5 but not too bad at all. The bed was really comfortable with very nice pillows as well. The bathroom was big as well, but the fan was very noisy! We really enjoyed the coffee and the hot chocolate in the room; we definitely needed a coffee to stay awake after the full day adventure. The spa was okay, a little bit disappointing, to be honest, I liked the fact that they provided towels but it was literally just a heated swimming pool, a steam room and a sauna. It was alright but expected more as the steam room broke. Also, in order to get to the sauna and the steam room you had the cross the whole gym! However, the staff were really friendly. Next morning we decided to have breakfast there, it was okay, but I don't think the full English breakfast was worth the £10 that it costs. It wasn't amazing, and the continental breakfast was okay as well, but nothing special. However, again, the staff were really friendly. I would recommend the hotel, it is a little bit overpriced for what it is, but it was a nice stay. less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
Thank you for your recent review. I was delighted to read that you enjoyed your stay with us and found the hotel and staff welcoming, friendly and helpful. I was also glad to read that you found your guest room comfortable and enjoyed the coffee and chocolate provided..
The hotel is a period property with many original features and rooms, traditionally decorated to create comfortable and enjoyable surroundings for our guests to enjoy, with the added bonus of a modern leisure club and spa facilities.
Thank you for choosing the Webbington Hotel & Spa and for your recommendation , we look forward to welcoming you back again soon.
Guest Relations Manager