Christmas works party
04/12/2016 SomersetSwede, Bridgwater, United Kingdom
Checked into the Webbington for our works Christmas party. My husband and myself and son and daughter in law had upgraded our rooms and supposedly had the bridal suites. A little disappointed alth... more
Checked into the Webbington for our works Christmas party. My husband and myself and son and daughter in law had upgraded our rooms and supposedly had the bridal suites. A little disappointed although the rooms were quite big with lovely inglenook fireplaces and were very clean there was nothing special about them. The carpets were slightly stained and there were wires everywhere. A little dated! Unfortunately we also had no heating as the boilers were broken. We were given fan heaters and after a while the fuse blew so we were left with no heating at all. The pillows were very hard and uncomfortable to sleep on. A comment made by some of our party as well. Having said that the bed was comfortable!
The Christmas party night was well worth the visit. We stayed on the wild west night and all had a fabulous time. The food was excellent, For them to cater for a large number of people that night they did very well to get it out piping hot and efficiently. The bucking bronco was such fun for everyone. The night was a brilliant success and our staff thoroughly enjoyed themselves.
Breakfast was very busy and I appreciate i that the staff were rushed but we had to wait until we had finished our breakfast before we got some tea and coffee. Also, the buffet ran out and they were slow in replenishing it. Apart from these few points we enjoyed our stay and would definitely recommend and return another time.
Congratulations to the staff who worked so hard! less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
Thank you for taking the time to write a review following your stay here at The Webbington Hotel and Spa. I am sorry to hear that you were a little disappointed with particular areas of your room and I appreciate your feedback so we can make improvements in the future.
It is a pleasure to hear that you found the rooms a generous size with comfortable beds, and that you liked the traditional fireplace in the bedroom. Here at The Webbington we aim to provide a comfortable stay for our guests, so it is always gratifying to hear when this is achieved.
I am pleased that you had a great time at the Wild West night, and I am delighted that we could make your Christmas party a night to remember. Our staff work very hard to ensure that all our guests enjoy their stay here and that the evening events are entertaining.
Thank you again for your feedback and your kind recommendations. We look forward to welcoming you back to The Webbington Hotel and Spa.
Guest Relations Representative