Best Western Walton Park Hotel

OK but dinner over several nights very disappointing. Only 2 main courses good. Other nights passable only. Breakfast OK but tip .....order poached eggs then go to buffet for other items. Fried eggs on buffet like rubber!. Room OK and clean . Views lovely. less

Sad to say as a business traveller I had a few issues wifi not working in the 1st room allocated. I was then moved and then had to call reception to help to get the Tv working. The main thing that disappointed me was the room was in need of a major spring clean. Cobwebs in the window to the left. Bundles of dust by the bedside cabinet and woke up to tiny flys in room. Also avoid room 203 as its smokers paradise with a view outside the service exit door. Would I go again no!! less

Good Value - Best Western Walton, Clevedon – Went there September 5, 2016 – A stately historic hotel right on the bay (across from Wales). Historic ambiance, good access and egress, quiet area of the City. Good walking to City Center along the waterfront. Reception welcoming as were the staff. Hotel has tried to modernize but retain charm. The room size was small, bed was small. Room could use a thorough cleaning. Sea view was nice. Internet, parking and good breakfast included. Helpful hints: For North American guests, bring an electrical adapter, facecloth and hair conditioner. We would stay there again. less

We arrived half an hour early for check in after a four hour drive. The receptionist brusquely informed us our room wasn't ready without checking first. Are none of the rooms in this hotel ready with only 30 minutes to check in? Even sticking to company policy, the receptionist could have been more helpful and offered alternative advice, I.e the bar, whilst we waited. One of our two rooms had a musty odour which never dispersed. On the morning of check out there was no hot water in the entire hotel, this was probably temporary. The rooms, apart from the odour were clean and the bed comfortable but the pillows hard. However the stair carpet leading to our floor is disgustingly dirty, probably beyond cleaning, shocking for a Best Western hotel. We didn't eat there but the staff at breakfast were functional, doesn't anyone smile at this hotel? One exception was the lady serving in the bar in the evening, she was lovely. Quite a dark, gloomy establishment so I am unable to recommend it. I hope the hotel group have this hotel earmarked for an upgrade soon. It needs it and a customer service course for the employees too! less

We were looking for somewhere to stop over for the night travelling to Cornwall. We were lucky to get the last available room in this hotel as it was early evening. The Hotel is located on the clifftop and the views over to Wales across the Severn Estuary from Clevedon are lovely. The rooms are spacious with high ceilings with great views. Our room was noisy though as it was underneath the restaurant which had wooden floors. The Staff were very helpful and friendly and the Bar particularly sociable which made for a pleasant evening. However the food was below average. Despite this I would stay at this hotel again but probably ask for a room above the Dining Room and Bar and not below. The Staff were lovely and very helpful. less