Good food but....
25/09/2015 Paul H, Greater Manchester, United Kingdom
We stayed at this hotel for 2 nights. Our room was clean and had all the normal facilities, but when night fell and the lights were on enormous cobwebs were hanging from the ceiling, the sheets and t... more
We stayed at this hotel for 2 nights. Our room was clean and had all the normal facilities, but when night fell and the lights were on enormous cobwebs were hanging from the ceiling, the sheets and towels smelt very musty and the room needed airing.
After a night and day with the window open this was ok, staff also removed the cobwebs.
There was a good selection at breakfast and staff were very friendly. The bistro was exceptionally good and service was very quick.
I had booked this hotel with late rooms, on checking out I was told I had not paid the full amount and would have to pay more! I had my printed bill from late rooms and refused to pay more. This was accepted.
So beware, check your bill.
It is a large hotel with various function rooms.
Corridors and stairs are in need of decorating and the lift has a metal gate to open and close.
There is Little choice if you want to stay in Clevedon! less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Walton Park Hotel, responded to this review
Dear Paul H
Thank you for taking the time to post a review of your stay at the Walton Park. Your feed back is very important to us and helps us identify any areas that our guest feel require our attention. Your comments have been shared with the management and housekeeping and we will certainly address any areas that fall below our own high standards.
Thank you for choosing the Walton Park Hotel and we do hope we have the opportunity to welcome you back again soon. Should you require accommodation in the area please do not hesitate to contact the hotel directly or via our website as we would like to personally assist you with any future reservation and assure you of an enjoyable experience.
Guest Relations Manager