Very tired hotel but good staff, breakfast and location
25/04/2016 Anne2304, Basingstoke, England, United Kingdom
The Walton Park Hotel is looking pretty tired and there are damp patches on the walls on the top floor. Our bedroom electricity supply was via a whole series of extension leads and the toilet was lite... more
The Walton Park Hotel is looking pretty tired and there are damp patches on the walls on the top floor. Our bedroom electricity supply was via a whole series of extension leads and the toilet was literally in a cupboard with no extractor fan. That is the downside - on the upside the staff were very helpful and the breakfast was excellent. A good choice of breakfast dishes and the hot food was just that - hot (not luke warm as in many hotels we have stayed in). The location is very good, Clevedon is a pleasant seaside town, has some nice restaurants and is well placed for visiting Bristol which is what we were doing. less
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Walton Park Hotel, responded to this review
Thank you for your review and for choosing our hotel for your stay in Clevedon. Your comments are most welcome and very much appreciated. They help us to identify any areas that our guests thoroughly enjoy and also any areas that may need our attention to ensure we continue to deliver the standards and services that we pride ourselves on.
I was extremely pleased to read that you found staff welcoming and friendly and that you enjoyed the excellent breakfast. I will be sure to share your review with everyone here at the hotel, including the management team.
Thank you for choosing the Walton Park Hotel, we do hope we have the opportunity to welcome you back again soon.
Guest Relations Manager