Best Western Village Inn

I had so many changes during the time preceding our visit and Sheryl was so supportive. Even when we had to cancel due to the Coronavirus she was AMAZING! So very grateful for all the support and patience. less

It was outstanding service and a great time if we did have a problem the staff was on it right away theyre very friendly and Professional I would sit there and recommend anyone to this hotel it was great overall less

Given wrong room, wouldn't take coupon from Best Western, no typical Thank you for being a diamond nor thank you gift bag. Paper thin walls, housekeeping burst into room and bathroom at 9:45AM which was alarming given the dangerous area the hotel is in. Bad working shower with not water pressure. less

DO NOT STAY HERE ...my Vehicle was Broke into in the broad daylight at approx 745 am (Fresno PD called it a smash and grab) the people I believe did this watched me put my things in the vehicle while my sister and I went back inside for 20 mins to have a hot breakfast they serve before going back to the Veterans hospital where our father was who had surgery the day before. Fresno PD said the particular area was “bad”. I did see many homeless people sleeping on the sidewalks directly across the street. AND the door on back side of the building that is suppose to be secure unless you have a guest key to enter the building, did not work!! I let the night desk person know about it at approx 1040 pm, the response, “yes there has been a problem with that door” sooo the hotel knew about it. I believe the 2 people who broke into my vehicle, had entered the building for the hot breakfast thru the unsecured door. My sister and I walked out behind them as they exited the building holding breakfast plates of food in their hands. I saw them get into a vehicle parked just outside the unsecured door. Then they watched us put our things into our vehicles. I asked the police to rewind the cameras to see exactly what happened and check the license plate of the vehicle the couple got into to confirm if they were even guests their since the hotel asked for license plate make and model at check in. the police officer told me according to the manager Randy, “unfortunately the cameras Do Not Record so there is no rewind capability, the cameras are deterrents, you can only see what is happening at the moment in time!!! DO NOT STAY HERE for your safety!!!! I stayed 1 night, checked in 1030 pm and checked out 810 am. Had my vehicle broke into, my property stolen, sprained my ankle just outside the lobby, the police cant rewind property cameras because the cameras don’t record and the door that should be secure to keep out non-guests, isn’t secure. less

My daughters car was broken into in broad daylight. We were having breakfast. Security cards are used but devices are broken. Thieves came in back door ate breakfast & then waited in the parking lot for their victim. Busted our window & took her belongings. Cameras were not operating. Police were called & advised this location is not a safe place to stay. Oddly, this is the same motel Veteran's uses for traveling veterans waiting for medical care. I am a wife of a veteran, I stayed here because my husband was in the veterans hospital. less