Do NOT recommend this roach-infested hotel!!!
11/08/2019 879teris, Olivehurst, California
We stayed here for 2 nights. When we checked in the gals at the front desk were incredibly kind. They placed us right by a door and vending machines but warned us that the door is set it to be an exit... more
We stayed here for 2 nights. When we checked in the gals at the front desk were incredibly kind. They placed us right by a door and vending machines but warned us that the door is set it to be an exit only door so we won’t be enter through it. While bringing our things in we learned that wasn’t true at all. The door isn’t even locked!! Anyone can enter it. That left me feeling quite unsafe. We struggled getting our 2-year-old down and finally had her sleeping when they came and were banging thins around and refilling the vending machines...at 11:30 PM!!! This also happened the next night. Our first morning there we’d planned on sleeping in as we’d gotten there pretty late. That didn’t happen because at 8 AM housekeeping knocked on our door and yelled asking if we needed any towels. Why would one do that to a family who just checked in (meaning it should be well-stocked) and at a hotel where checkout isn’t until 12 PM?!!? We also had roaches in our room. I’ve read other reviews stating they had the same problem. I’d recommend fumigating as that will get rid of roaches. Other than the kind front desk gals, the only redeeming qualities of this hotel are the breakfast that is amazing and the small fridge/freezer in the room truly freezes things. I can say we will never be staying there again! less
AHobbs63, General Manager at Best Western Village Inn, responded to this review
I am sorry you didn't enjoy your stay.